RULES AND REGULATIONS OF THE CITY OF CHARLOTTE AVIATION DEPARTMENT - GOVERNING GROUND TRANSPORTATION AT CHARLOTTE DOUGLAS INTERNATIONAL AIRPORT - Rev. April 25, 2023

Sep 15, 2026

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Rules and Regulations of the City of Charlotte Aviation Department govern ground transportation activities at Charlotte Douglas International Airport. The exhibit adopts regulatory authority to manage orderly traffic flow and provide for terminal users. It defines key terms for directors, drivers, citations, commercial vehicle operating agreements, access control readers, operators, solicitation, tailgating, and unattended vehicles. It also establishes operator-wide requirements, including permit acquisition, strict compliance with applicable laws and staff directions, right of examination, and prohibitions on false documents and information.

LanguageEnglish

CategoryResearch & Report

FormatPDF

Pages10

Reading Time25 min

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Exhibit C – Airport Rules and Regulations

Rules and Regulations of the City of Charlotte Aviation Department Governing Ground Transportation at Charlotte Douglas International Airport

Section 1. General

Section 2. Definitions

Section 3. General Rules Applicable to All Operators

Exhibit C – Airport Rules and Regulations RULES AND REGULATIONS OF THE CITY OF CHARLOTTE AVIATION DEPARTMENT GOVERNING GROUND TRANSPORTATION AT CHARLOTTE DOUGLAS INTERNATIONAL AIRPORT Rev. April 25, 2023 Section 1. General. These Rules and Regulations (the “Rules”) are adopted by the Charlotte Douglas International Airport (the “Airport”) pursuant to authority granted in Chapter 4, Article IV, §4-2 of the Charlotte City Code (the “Code”) to regulate ground transportation atthe Airport in order to ensure the orderly flow of traffic and the accommodation of users of the Terminal Building. Unless otherwise defined in this Exhibit, all definitions set out in Chapter 4, Article IV, §4-102.– Definitions and Chapter 22, Article II, Division 1,§22-101.– Definitions of the Code shall be applicable to this Agreement. The Code may be found at the following web address: [https://www.municode.com/library/nc/charlotte/codes/code_of_ordinances](https://www.municode.com/library/nc/charlotte/codes/code_of_ordinances) [Section 2](Section 2). Definitions. In addition to the definitions set forth in the code, the following words and phrases shall have the meaning set for below: 2.1. Aviation Director or Director. The Chief Executive Officer and Aviation Director of the Charlotte Douglas International Airport, or such designee or delegate of the Director. The Director is the person granted authority by the code to promulgate and enforce additional regulations of operations and conduct at the Airport. 2.2. Citation. A notice issued to a Driver denoting a violation of the Rules. 2.3. Commercial Vehicle Operating Agreement. The document signed by the Operator and the City that services as the Permit to operate on Airport Premises. 2.4. Commercial Vehicle Access Control Reader (“Reader”). The transponder issued with the CVL Permit that must be used upon both entry and exit of the Commercial Vehicle Lane. A lost, stolen, or broken Reader must be replaced in accordance with Section 4 of the Agreement. 2.5. Driver. An employee, agent, or independent contractor of an Operator who drives or operates a Ground Transportation Vehicle at the Airport. Any Operator or any Driver of a Ground Transportation Vehicle for an Operator shall be conclusively deemed by the Airport to be an agent acting on behalf of such Operator. 2.6. Ground Transportation Service Company. An Operator which provides prearranged contractual transportation service to or from single or multiple destinations for individuals, corporations, and companies, and are not directly related to, associated with, an incorporation of, or a subsidiary of the individual, corporation, or company to which the service is being rendered. 2.7. Ground Transportation Staff. The City employees designated by the Director toadminister and oversee the ground transportation program and procedures at the Airport. The Ground Transportation Staff shall be responsible for the day-to-day operation and administration of the ground transportation program at the Airport as set forth in these Rules. Ground Transportation Staff act on behalf of the Director in all circumstances except for requirements related to appeals per Section 9 below. 2.8. Ground Transportation Vehicle(s) or Vehicles(s). All Vehicles governed by these Rules. 2.9. Operator. A corporation, company, association, entity, or individual holding authority from the City to operate one or more Ground Transportation Vehicles at the Airport. The term “Operator” includes, where appropriate, any agent or subcontractor hired by an Operator. 2.10. Solicitation. Any conversation by a Driver or other agent or employee of an Operator with any potential customer for the purpose of enticing or persuading said customer to use any service or facilities provided by the Operator or any other Operator. This includes body language which would imply the same action of enticing or persuading the customer to use another service

FAQs

What is the purpose of the airport ground transportation rules?

The rules are adopted to regulate ground transportation at the airport to ensure orderly traffic flow and to accommodate users of the terminal building.

What is a CVL Permit and who must obtain it?

Operators of commercial vehicles subject to the Commercial Vehicle Operating Agreement must enter into a CVL operating agreement with the City and receive a permit for their commercial purpose before beginning operations.

What happens if an operator or driver violates the rules or applicable laws?

Violations of the stated requirements result in termination of the operator’s right to operate on airport property, and operators and drivers must strictly comply with the rules, staff directions, and applicable laws and insurance requirements.

Sep 15, 2026

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