RTS Sales Brochure - Repair & Replacement Decisions - Remanufacturing, Service & Support

Oct 7, 2026

Sales brochure describing RTS service for Allison transmissions, emphasizing repair-before-replacement decisions to reduce truck downtime and protect customer operations. It highlights RTS authorization and capabilities including maintenance, overhaul (remanufacturing), reprogramming, and parts support with Allison Genuine Parts and Allison Retran transmissions. The brochure also promotes field service options, technical support hotline, service manager assistance, and onsite training, framing customer support as central to long-term partnership.

LanguageEnglish

CategoryHealthcare

FormatPDF

Pages5

Reading Time13 min

AccessFree to download

RTS Sales Brochure

Repair & Replacement Decisions

Remanufacturing, Service & Support

Authorized Services

Service Your Way

Customer Support & Training

awwllhhlliieessnnooiittnnccoommeesstrantranttoossmmiiyyssoossuurriioon REPAIR & REPLACEMENT DECISIONS REMANUFACTURING, SERVICE & SUPPORT TRUCK DOWN? IT’S MORE THAN JUSTTHE COST, IT’S ABOUTTHE IMPACTON THE CUSTOMERSYOU SERVE. RTS UNDERSTANDSYOUR FLEETIS MORETHANJUSTTRUCKS, IT’STHE OPERATIONAL LIFELINE OFYOUR BUSINESS, AND THE CUSTOMERS YOU SERVE. We understand the operational challenge whenever a fleet has a truck down, it’s more than just about operations, it’s the consequences it may have on the customers you serve. That’s why when it’s an Allison transmission issue, RTS does everything in our power to prevent your downtime from turning into a 4-alarm fire. Why? Because RTS isnot just any Allison dealer. From our beginning, over 40 years ago, RTSm a d e t h e strategic , customer-centric decision to not follow the pack in becoming a “jack of all remanufacturing.” THAT WAS NOT OUR WAY. Instead, we made a commitment to be THE EXPERT on one product only. Allison transmissions. We knew then, as we know today, that this was, and still is, in the best interest of our customers for their Allison transmission maintenance. That’s why today, when it comes to service, repa i rs , r e manufacturing,and customer support, there’s simply nobody who knows Allison better than RTS. It’s why our customers trust RTS to keep their trucks up and running, so they can continue to meet their customers’ needs. That’s an earned trust that we don’t take lightly. UNDERSTANDING OUR CUSTOMERS’OBJECTIVES IS OUR OBJECTIVE. FACTORY-TRAINED, CERTIFIED ALLISON TECHNICIANS REMANUFACTURED ALLISON TRANSMISSIONS ALLISON GENUINE PARTS™ RTS BELIEVES A FULL SERVICE ALLISON DEALER SHOULD REALLY MEAN FULL SERVICE. There is much more to being a full service Allison dealer than most might realize, but it’s important to know when you are putting the trust of your Allison transmissions into the hands of that dealer. At RTS, full service means we can do virtually everything you will ever need foryour Allison transmissions, including: AUTHORIZED SERVICES: Maintenance: RTS is authorized by Allison to provide repair and maintenance services for all on-highway and off-highway Allison transmissions. Overhaul (Remanufacturing): RTS is authorized by Allison to remanufacture Allison transmissions for medium and heavy-duty commercial vehicles and more. Reprogramming: RTS has factory-certified personnel to install and reprogram Allison software. Service Parts: RTS is authorized to sell Allison Genuine Parts™ . Allison Retran®: RTS is authorized to sell and install Allison Retran® transmissions. What does this mean for your fleet? RTS has the Allison authorizations to service all your Allison transmission needs, and you can trust that RTS personnel have the certifications and experience to meet your needs. SERVICE IS MUCH MORETHANJUST REPLACINGTHETRANSMISSION. SERVICE THEIR WAY? Most product suppliers in the industry view your Allison transmissions much like a television, “If it breaks, replace it. Whether it needs it or not.” This is their “idea”of service, because they only remanufacture, not repair. For you, this too often will lead to an expensive, unnecessary, premature retirement for a transmission built to last. Fortunately, for our customers,“Their Way”is not “Our Way.” ORTHE BETTER WAY. As a Total Solution Provider, our idea of service is a bit enlightening for today’s world. We take a “Repair before Replacement” approach to service, and it’s something RTS customers have come to trust. Why? Because our factory-trained, certified Allison technicians will correctly diagnose the root cause of a problem. And if it’s a transmission pro bl e m , t h e n , based on the issue and age of the transmission, recommend whether to repair or replace, and expediently get your truck back into operations. Preventively, RTScan even perform regular maintenance to find and correct issues that could lead to unnecessary downtime.

FAQs

What is RTS’s approach when an Allison transmission issue occurs?

RTS emphasizes “Repair before Replacement,” starting with correct diagnosis and recommending repair or replacement based on the problem and the transmission’s condition and age.

What authorized services does RTS provide for Allison transmissions?

RTS is authorized for maintenance and overhaul (remanufacturing), has factory-certified personnel for reprogramming Allison software, and supports service parts including Allison Genuine Parts and Allison Retran transmissions.

How can RTS support fleets that can’t visit an RTS facility?

RTS offers RTS Field Service from all RTS locations with certified technicians and fully equipped vehicles, plus technical support to expedite diagnostics and repairs for customers outside the service territory.

Oct 7, 2026

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