RTA and ECO Drive Services - Booking and Changing Driving Test Appointments

Sep 18, 2026

Uploaded by James

RTA and ECO Drive services explain how to book, change, and manage driving test appointments, including knowledge test, yard test, and road test scheduling. The guide outlines eligibility, required documents (such as Emirates ID), process and waiting times across online channels and driving institutes, and the validity of each service. It also covers appealing a road test result, changing a license from automatic to manual, and applying for a new driving license with eligibility checks and document requirements.

LanguageEnglish

CategoryExam

FormatPDF

Pages16

Reading Time40 min

AccessFree to download

Booking and changing a driving test appointment

Eligibility and required documents

Process time and ways to apply

Validity, what you will get, and terms and conditions

Appealing a road test results

Eligibility and required documents

Process time and waiting time

Validity, what you will get, and terms and conditions

Changing a light vehicle driving license from automatic to manual

Eligibility and required documents

Process time and ways to apply

Validity, what you will get, and terms and conditions

Applying for a new driving license

Eligibility and required documents

Apply for Booking and Changing a Driving Test Appointment • Eligibility: Individuals, citizens and residents, are eligible to apply for this service. • Required documents: Emirates ID • Process time: o Online Channels: 2 minutes o Driving Institutes: 5 minutes. • Ways to Apply: o RTA Website: [https://www.rta.ae/wps/portal/rta/ae/home?lang=&lang=en](https://www.rta.ae/wps/portal/rta/ae/home?lang=&lang=en) o RTA Smart App: [https://www.rta.ae/wps/portal/rta/ae/home/smart-apps/app](https://www.rta.ae/wps/portal/rta/ae/home/smart-apps/app)details/drivers%20and%20vehicles/dubai%20drive?lang=en o Mahboub Chatbot: ▪ Mahboub Chatbot on RTA Website ▪ Mahboub Chatbot on RTA Smart Apps ▪ Mahboub Chatbot on WhatsApp +971 58 800 9090 o RTA Customer Happiness Centers-Deira: [https://www.rta.ae/eservices/rtagismapcsc/RTA_Map.html?lang=en&id=2&layerName=RTA](https://www.rta.ae/eservices/rtagismapcsc/RTA_Map.html?lang=en&id=2&layerName=RTA) [%20Customer%20Happiness%20Centers](%20Customer%20Happiness%20Centers) [o](o ECO Drive Customer Service:)[ ECO Drive Customer Service:](o ECO Drive Customer Service:) ▪ Head Office: [https://ecodrive.ae/en/find-us](https://ecodrive.ae/en/find-us) ▪ Registration Offices: [https://ecodrive.ae/en/find-us](https://ecodrive.ae/en/find-us) ▪ Call Center: 600595959 ▪ ECO Drive Self Service Machines: [https://www.google.com/maps/place/Eco](https://www.google.com/maps/place/Eco)+Drive+Driving+Institute+- +Head+Office/@24.862118,55.065315,10z/data=!4m6!3m5!1s0x3e5f0bb6395c4f6 9:0xb59aabbb2b9cde50!8m2!3d24.8621176!4d55.0653149!16s%2Fg%2F11pdw9 2y9f?hl=en&entry=ttu • Average waiting time: o Online Channels: Instantly o Driving Institutes: 5 minutes. • Validity: Valid until the appointment date. • What you will get: Knowledge test, Yard test or Road test appointment. • Terms and conditions: o The customer must have a valid learning application. o To request a remote interpretation of the Knowledge test, the customer must book the service 5 days before the scheduled Knowledge test date. o Knowledge test: the customer must complete all the theory training requirements. o Yard test: the customer must complete the training requirements and pass the Knowledge test and the Evaluation test of the driving institutes. o Road test: the customer must complete the training requirements and pass the Knowledge and Yard tests and settle all the fees. o If the customer didn't show up for the test, he must book a new test appointment and pay the required fees. o If the customer wishes to book an appointment during official holidays, he must pay additional fees to the driving institute. o After passing each test, the customer receives an email and an SMS with a link to book the appointment for the next test. o After each failed road test, the customer must take 4 classes before the next test. Apply for Appealing a Road Test Results • Eligibility: Trainees who failed the light vehicle Road test are eligible to apply for this service. • Required documents: Emirates ID number. • Process time: 5 minutes. • Ways to Apply: RTA Website: [https://www.rta.ae/wps/portal/rta/ae/home?lang=&lang=en](https://www.rta.ae/wps/portal/rta/ae/home?lang=&lang=en) • Average waiting time: Instantly. • Validity: This service has no validity. • What you will get: Result of the Road Test appeal. • Terms and conditions: The customer must apply for this service within 14 days of the light vehicle Road test appointment. Apply for Changing a Light Vehicle Driving License from Automatic to Manual • Eligibility: Customers with a valid driving license issued in Dubai are eligible to benefit from this service. • Required documents: Original valid Emirates ID. • Process time: 2 minutes. • Ways to Apply: o RTA Website: [https://www.rta.ae/wps/portal/rta/ae/home?lang=&lang=en](https://www.rta.ae/wps/portal/rta/ae/home?lang=&lang=en) [o](o ECO

FAQs

Who is eligible to apply for booking or changing a driving test appointment?

Individuals, citizens and residents are eligible to apply for this service.

What documents are required for booking or changing a driving test appointment?

An Emirates ID is required.

What are the main steps and conditions after failing a road test?

After each failed road test, the customer must take 4 classes before the next test, and must pass the required knowledge and yard tests and settle all fees for the road test.

Sep 18, 2026

Uploaded by James