Releasing Student from Program - Revised 10.1.25 - Guide

Sep 14, 2026

Uploaded by Sage

Purpose outlines steps for correctional administrators to release a student from their program using GED Manager. The release improves the student’s chances of recovering their GED profile and prevents future account recovery delays. After release, the administrator stops receiving communications tied to the student’s GED account. The process requires the student to have access to a valid public email for account recovery, profile updates, jurisdiction assignment, and password reset flow via GED.com.

LanguageEnglish

CategoryExam

FormatPDF

Pages4

Reading Time10 min

AccessFree to download

Purpose

Updating a Student Profile

Steps to Release from Program

Steps to Recover Account

1 Releasing Student from Program Purpose: To guide Correctional Administrators through the steps required to release a Student from their program via GED Manager. This process empowers the Student to take ownership of their GED Student account upon release, making [it accessible via](it accessible via GED.com)[ ](it accessible via GED.com)[GED.com](it accessible via GED.com). IMPORTANT: Releasing a student from your program significantly improves their chances of recovering their GED profile. Follow the steps outlined to help prevent future account recovery delays and ensure a smoother transition for the released Student. Upon release, the Correctional Administrator will no longer receive communications relating to their former Student’s GED account. However, the Student MUST have access to a valid email address to recover and manage their GED student account. Establish a public email address they can access post-release (@[gmail.com](gmail.com), @[yahoo.com](yahoo.com),@[aol.com](aol.com), @[outlook.com](outlook.com), etc.) . If Student does not have an accessible email, they will need to obtain or create one. Creating a Student Profile (from Managed Student > Create Student) 1. Use ‘ Email’ field to enter the Correctional Administrator ’s email address for managing Student’s account until they are released (1) . 2. Use ‘Student Email Post Release’ field as a placeholder for Student’s public email address. This email will be used to access the Student’s GED account, post-release (2) . Revised 10.1.25 2 Releasing Student from Program Updating a Student Profile (from Managed Student > Student Search) 1. Profiles with a secondary email will display to the right of the first email (in parentheses) . a. Administrator’s email will appear first under ‘ Email’. b. Both Administrator (1) and public email (2) are searchable in ‘ Email’ field (see below) . 2. To add new public email to ‘Student Email Post-Release’, click ‘ Edit’ : (note: initially only Correctional Admin’s email will display on Student Detail page) 3. Enter Student’s public email in ‘Student Email Post Release’ field (see 2) . a. Correctional Administrator email will display in ‘ Contact email’ field (1) . b. ‘Edit Address’ to change Student’s new permanent address , then ‘Save/Return’ (3) . Revised 10.1.25 3 Releasing Student from Program Steps to Release from Program (from Managed Student > Student Search) 1. Prior to Student’s release to claim their GED account profile: a. Use “Student Email Post Release” field as a placeholder while creating their account or when updating their profile. This field can be used/referenced after they have been released from program. b. This new email can also be used for account recovery by Student with support teams. c. Choose a valid public email that will be accessible to Student post-release. 2. Search and select Student’s account. From Student Detail screen , click “Release From Program”(See below) . 3. By design, the Contact email field will auto-populate Student’s public email. Last chance to confirm before releasing account! 4. Select the Testing Jurisdiction/state they will be assigned to and click ‘Save’ (see below) . Revised 10.1.25 4 Releasing Student from Program Steps to Recover Account 1. To claim access to their account, direct Student to GED.com and click “Log In” in the top right hand side of the screen. They can enter their new public email address entered on their behalf to release them and click on “Forgot Password”. a. Student will receive a message delivered to that public email directing them toreset their password. Once a new password has been set, they can log into their GED account. 2. If Student’s account was never released or assigned their own email address: a. They will NOT be able to access their account. b. They will NOT have a public email in their profile. c. They will need help recovering their GED account fr

FAQs

What is the purpose of releasing a student from a program in GED Manager?

It provides correctional administrators the steps to release a student’s GED access so the student can take ownership of their GED Student account and recover it more smoothly.

What email is required for the released student to manage and recover their GED account?

The student must have access to a valid public email address, such as a Gmail, Yahoo, AOL, or Outlook address.

How does the student recover access after release?

The student goes to GED.com, clicks “Log In,” enters the public email entered on their behalf, and uses “Forgot Password” to receive password reset instructions.

Sep 14, 2026

Uploaded by Sage