Project Technical Requests (RFI, FCD, NCR) - Procedure

Oct 28, 2026

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Formal procedure defining how Project Technical Requests are managed across Central Section delivery, covering RFI, Field Change Documents (FCD), and Non Conformance Reports (NCR). Specifies document number, revision history, and detailed responsibilities for key roles including Chief Engineer, Supervisor Rep (PFE), Engineering Manager (EM), Contract Administrator (CA), and Project Manager (PM). Outlines end-to-end processes such as procedure steps, review meetings, mobile access requirements, PTR requirements, document management, and guidance for impacts notification and the new engineering model.

LanguageEnglish

CategoryTechnology

FormatPDF

Pages19

Reading Time48 min

AccessFree to download

Purpose

Scope

Definitions & Abbreviations

Responsibilities

Chief Engineer

Supervisor Rep (PFE)

Engineering Manager (EM)

Contract Administrator (CA)

Construction Automation Manager

Framework Design Consultant (FDC)

Contractor

Lead Field Assurance Engineer (LFAE)

Project Manager (PM)

CEG Head of Station

Procedure

Requests for Information (RFI)

Field Change Documents (FCD)

Non Conformance Reports (NCR)

Cost/Schedule/Works Information Impacts and Notification of Defect

PTR Turnaround

Document Management

PTR Review Meetings

PTR Requirements

Access to PTR from mobile devices

New Engineering Model

Reference Documents

Standard Forms / Templates

Appendices

Appendix 1: PTR Processes

This document is shared for the purposes of learning legacy. It is a snapshot in time and hence many of the links within the document will become obsolete over time. Some links/document references will refer to a document storage location that isn't accessible. Users should refer to the learning legacy website where these documents maybe published separately. CENTRAL SECTION DELIVERY Project Technical Requests (RFI, FCD, NCR) Procedure Document number: CRL1-XRL-Z-GPD-CR001-50006 Current Document History: | Revision: | Effective
Date: | Author(s)(‘Owner’ in eB *) | Reviewed by:
(‘Checked by’ in eB *) | Approved by: | Reason for Issue: | | --- | --- | --- | --- | --- | --- | | 6.0 | 23/09/2016 | |
| | New Engineering Model | © Crossrail Limited Template: CR-XRL-O4-ZTM-CR001-00001 Rev 8.0 CRL RESTRICTED Previous Document History: | Revision | Prepared
Date: | Author: | Reviewed by: | Approved by: | Reason for Issue: | | --- | --- | --- | --- | --- | --- | | 1.0 | 07-11-2011 | | | | Issued for Implementation | | 2.0 | 03-12-2012 | | | | Annual Update | | 3.0 | 14-02-2014 | | | | Incorporate new eB PTR | | 4.0 | 20-01-2015 | | | | Reference Documents Update | | 5.0 | 18-01-2016 | |

| | Inclusion of Spot-On Root Cause Analysis | Revision Changes: | Revision | Status / Description of Changes | | --- | --- | | 6.0 | 1. Modified section 4.2-Supervisor Rep (PFE)
2. Added section 4.8-Lead Field Assurance Engineer (LFAE)
3. Added section 4.9 – Project Manager (PM)
4. Added section 5.10-New Engineering Model
5. Added reference to Accredited Field Assurance Engineers Matrix (Ref 17)
6. Modified section 4.1-Replaced Construction and Field Engineering Manager with Chief Engineer
7. Removed reference to As Built classification from table in Appendix 2 | | 5.0 | 1. Inclusion of Spot-On Root Cause Analysis
2. Added reference to Post IFC (Issued for Construction) Changes Guidance Note (GIR)
3. Deleted section 5.6.1-Distribution and Retention of Completed Documents
4. Added reference to eB PTR QRG – PTRs to Assets eB Relationship Creation
5. Appendix 3: Non Conformance Report Classifications modified to reflect NCR Classification dropdown field in eB PTR
6. Clarified Engineering Manager’s responsibilities | | | | | | | | | | 1 Purpose .......................................................................................................................... 4 2 Scope.............................................................................................................................. 4 3 Definitions & Abbreviations ......................................................................................... 5 4 Responsibilities ............................................................................................................. 6 4.1 Chief Engineer................................................................................................................ 6 4.2 Supervisor Rep (PFE) ..................................................................................................... 6 4.3 Engineering Manager (EM) ............................................................................................. 6 4.4 Contract Administrator (CA) .......................................................................................... 7 4.5 Construction Automation Manager................................................................................ 7 4.6 Framework Design Consultant (FDC) ............................................................................ 7 4.7 Contractor ....................................................................................................................... 7 4.8 Lead Field Assurance Engineer (LFAE) ........................................................................ 7 4.9 Project Manager (PM) ...............................................................................................

FAQs

What types of Project Technical Requests are covered by this procedure?

The procedure covers Requests for Information (RFI), Field Change Documents (FCD), and Non Conformance Reports (NCR), along with related impacts and notification steps.

Who has defined responsibilities within the Project Technical Requests process?

Responsibilities are assigned to roles including the Chief Engineer, Supervisor Rep (PFE), Engineering Manager (EM), Contract Administrator (CA), Construction Automation Manager, Framework Design Consultant (FDC), Contractor, Lead Field Assurance Engineer (LFAE), Project Manager (PM), and CEG Head of Station.

How does the procedure handle document management and access to PTR from mobile devices?

It includes a dedicated section for document management and specifies PTR requirements, including access to PTR from mobile devices.

Oct 28, 2026

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