Pro Line Catalog 11 - Carpet Upholstery Hard Floor Restoration

Sep 2, 2026

Upload by Rizky

Pro Line catalog presents a customer-focused company philosophy alongside practical ordering, shipping, damage, warranty, returns, and pricing policies. The document sets expectations for discounts, free freight eligibility, acceptable order methods and service hours, processing timelines, and carrier handling for claims. It also highlights return authorization requirements and restocking fees. Product sections outline Speedstier and related equipment features and model specifications for carpet, upholstery, and hard floor restoration.

LanguageEnglish

CategoryHealthcare

FormatPDF

Pages100

Reading Time4 h 12 min

AccessFree to download

POLICIES

FREE FREIGHT POLICY

ORDERING

SHIPPING

DAMAGE IN SHIPMENT

WARRANTIES AND RETURNS

PRODUCTS AND PRICING

CREDIT POLICY

SPEEDSTIERTM

ALL MODELS FEATURE

Equipment /Accessories

PIG

ALL MODELS FEATURE

CONITRACIOR⁹S

SPECTAIT 2000CS

MYTEE

PRODUCIJ.IN

CARPET·U PHOLSTERY·HA RD FLOORS·RES TOR ATI0N 1033 Center Street,San Carlos,CA 800.253.4333·4061 Palm Avenue,Sacramento,CA 800.462.3950 www.prolinesupply.com Cleaning Dear Customer, At Pro Line we have a simple philosophy;“If our customers are successful,we will be suc-cessful.”We think that as we live by this philosophy you will notice an unusual level of servicefrom Pro Line.We believe it shows even in this catalog-not only do we offer the industry's bestproducts,we give you information on how to use them. This corporate philosophy carries over into each of our stores.At each location we maintaina full service department to service what we sell.We offer classes and seminars close to you.Andour staff in each location is trained and knowledgeable in the industry.In short,we are there toserve you. We welcome questions and further opportunities to serve.Thank you for your interest in ProLine.We will do our best to earn your support. Sincerely;Your Pro Line Customer Service Team # POLICIES FREE FREIGHT POLICY: Any chemical order over $250.00 earnsa 50%discount off the freight charges,and anyorder over $350.00 earns FREE FREIGHT.Thecustomer's account must be current to take ad-vantage of FREE FREIGHT.Machines,accesso-ries,factory direct shipments.Parts,specials,discounted items and hazardous material do notqualify for FREE FREIGHT. ORDERING; Orders are accepted 24 hours a day byfax or phone.A live service representative isavailable from 8am to 5:00pm Monday thru Fri-day.Fax orders are strongly suggested.We canonly guarantee correct shipping if we have yourorders in writing. SHIPPING; Most orders will be processed andshipped within 24 hours.While we strive tokeep back orders to a minimum.Unless in-structed otherwise,we will ship all availableproducts and ship back-ordered items as soonas they are available.Shipments will be sentUPS unless a carrier is specified or the orderqualifies for common carrier(truck).Orders are F.0.B.San Carlos,Ca.or the store from whichwe are shipping. DAMAGE IN SHIPMENT: All claims for material damaged in ship-ment must be reported to the delivering carrier.UPS driver,truck driver etc.Please hold onto theoriginal carton,as this is often necessary in or-der to settle a claim. WARRANTIES AND RETURNS; Any product sold with a factory warrantymay be returned if found defective within theterms of the warranty.Please call a CustomerService Representative to obtain a Return Au-thorization Number.Write this number on theoutside of the box.Items returned for any reasonmust be assigned a Return Authorization Num-ber.A 15%restocking fee will apply to returnedgoods. PRODUCTS AND PRICING; There are many chemicals,accessories,and parts we sell which are not in this catalog.We will continue to upgrade this catalog to in-clude these items.Should you need an item orpart not included,give us a call and chances arewe will have it in stock or can get it for you.Prices listed in the catalog are subject to changewithout notice. ## CREDIT POLICY: Pro Line offers two options if credit pur-chasing is desired. *Credit Cards:We accept all major credit cards. *Net 30 day accounts:With approved credit. ## SPEEDSTIERTM ALLMODELS FEATURE ·Roto-molded Polyethylene Body ·On Board Hose Storage ·200 CFM,High Velocity·Bucket High Drain Valve ·Aluminum Pull Handles·Waist High Controls Equipment /Accessories ·Easy Open Vacuum Tank Lid | MODEL\# | VACUUM MOTORS | CAPACITY | PUMP | HEATER | POWER CORD(S) | WHEELS | CASTERS | | --- | --- | --- | --- | --- | --- | --- | --- | | 1000DX
E | Dual 2 Stage HP | 12 Gallons | 100 PSI | N/A | Single 50’
12/3 Yellow Safety | 12” | 5” | | 1000DX-200 | Dual 2 Stage HP | 12 Gallons | 250 PSI | N/A | Single 50'
12/3 Yellow Safety | 12” | 5” | | 1001DX | Dual 2 Stage HP | 12 Gallons | 100 PSI | 2000 watt,
210°max | Dual 50'
12/3 Yellow Safety | 12” | 5” | | 1

FAQs

What are the requirements for free freight and freight discounts?

Orders for qualifying chemical amounts receive a 50% discount off freight for orders over $250, and free freight for orders over $350. The customer account must be current, and certain categories like machines, accessories, factory direct shipments, parts, specials, discounted items, and hazardous material do not qualify for free freight.

How should orders be placed and what are the service hours?

Orders are accepted 24 hours a day by fax or phone. A live representative is available 8am to 5:00pm Monday through Friday, and fax orders are strongly suggested to guarantee correct shipping by having orders in writing.

What is the process for returns and warranties?

Products sold with a factory warranty can be returned if found defective within the warranty terms. Returns require calling for a Return Authorization Number, which must be written on the outside of the box, and returned goods carry a 15% restocking fee.

Sep 2, 2026

Upload by Rizky