Openness to Change Non-Academic Staff of Higher Education Institution in South Kalimantan Region - Jurnal Maksipreneur Vol. 15 No. 1

Sep 10, 2026

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Competition in the global education market at national level requires universities in South Kalimantan to adapt to shifting demands and government policies to remain viable. Effective governance depends on service improvement, particularly in administrative domains where non-academic staff perform routine work. This study quantitatively investigates factors influencing non-academic staff openness to change, highlighting transformational leadership, transparent communication, and organizational trust. Using a cross-sectional survey of 251 participants, multiple linear regression shows transformational leadership, transparent communication, and organizational trust jointly matter, while only organizational trust acts individually.

LanguageEnglish

CategoryResearch & Report

FormatPDF

Pages14

Reading Time35 min

AccessFree to download

Openness to Change Non-Academic Staff of Higher Education Institution in South Kalimantan Region

Background

Research Purpose and Variables

Research Methodology

Results and Implications

Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship Vol. 15 No. 1 December 2025 p. 81 – 94 Openness to Change Non-Academic Staff of Higher Education Institution in South Kalimantan Region Neka Erlyani 1* Rika Vira Zwagery2 Rahmi Fauzia3 Siti Raiyati4 Ayu Regina5 1,2,3,4,5Universitas Lambung Mangkurat, Indonesia *Author’s [correspondence:](correspondence: n.erlyani@ulm.ac.id)[ ](correspondence: n.erlyani@ulm.ac.id)[n.erlyani@ulm.ac.id](correspondence: n.erlyani@ulm.ac.id) Abstract. The competition in the global education market at the national level requires both public and private universities in the South Kalimantan region, as they must continue to strive to adapt to the demands of change and government policies if they want to survive. Enhancing services is essential for efficient university governance, particularly in the administrative domain. Traditionally performing routine work, non-academic staff must demonstrate an openness to change to fulfill changing service expectations. This study examines the variables that affect non-academic staff members' openness to change, emphasizing the functions of transformational leadership, transparent communication, and organizational trust. The research employs a quantitative design, with a crosssectional survey design. The 251 participants were selected through purposive sampling. The instruments used include adapted scales such as the Openness to Change Scale, the Multifactor Leadership Questionnaire Form 5X-Short, the Transparent Communication Scale, and the Organizational Trust Inventory-Short Form. The multiple linear regression was utilized to analyze the data. The results show that transformational leadership, transparent communication, and organizational trust collectively affected openness to change, but only organizational trust individually affected openness to change. Therefore, these factors must be carefully considered and maintained to enhance non-academic staff's openness to change within universities. Keywords: Openness to change; Organizational trust; Transformational leadership, Transparent communication; Non-academic staff Abstrak. Persainganpasar dunia Pendidikan di Tingkat Nasional menuntutPTN dan PTS di wilayah Kalimantan Selatan untuk terus berupaya beradaptasi dengan tuntutan perubahan dan kebijakan Pemerintah apabila ingin tetap bertahan. Peningkatan pelayanan sangat penting bagi tata kelola perguruan tinggi, khususnya di ranah administratif. Tenaga Kependidikan yang identik dengan pekerjaan rutin, harus menunjukkan sikap keterbukaan padaperubahan untuk memenuhistandar reformasi dalam pelayanan. Penelitian ini bertujuan untuk menyelidikifaktor-faktor yang memengaruhi keterbukaan tenaga kependidikan terhadap perubahan melalui peran kepemimpinan transformasional, komunikasi transparan, dan kepercayaan pada organisasi dalam memfasilitasiketerbukaan tersebut. Metode penelitian menggunakan desain penelitian kuantitatif dengan desain cross-sectional. Sebanyak 251 partisipan dipilih melalui teknik purposive sampling. Alat ukur yang digunakan merupakan skala yang sudah diadaptasi antara lainskala keterbukaan pada perubahan, skala Multifactor Leadership Questionnaire Form 5X-Short, skala komunikasi transparan, dan skala Organizational Trust Inventory-Short Form. Analisis data dilakukan dengan regresi linear berganda. Hasil penelitian menunjukkan bahwa kepemimpinan transformasional, komunikasi transparan, dan kepercayaan pada organisasi secara bersama berperan signifikan terhadap keterbukaan padaperubahan, tetapi hanya kepercayaan pada organisasi yang berperan secara parsialterhadap keterbukaan pada perubahan. Oleh karena itu, ketiganya perlu diperhatikan dan dipelihara agar tenaga kependidikan di perguruan tinggi lebih terbuka dalam menerima perubahan. Kata kunci: Keterbukaan pada perubahan; Kepercayaan pada organisasi; Kepemimpinan transformasional; Komunikasi transparan; Tenaga kependidikan | Article Info:
Received: September

FAQs

What factors influence non-academic staff openness to change in South Kalimantan universities?

The study analyzes transformational leadership, transparent communication, and organizational trust as influencing factors for non-academic staff openness to change.

How was the research conducted and how many participants were involved?

The research uses a quantitative cross-sectional survey design with 251 participants selected through purposive sampling.

Which factor has an individual (partial) effect on openness to change?

Organizational trust is the only factor that shows a significant partial effect on openness to change.

Sep 10, 2026

Uploaded by Eden