NEC SL2100 Telephone System User Guide - OUT/PARK Keys - How to Make and Handle Calls

Oct 23, 2026

Upload by jayni

NEC SL2100 Telephone System User Guide explains key call operations for SL2100 12-button phones, focusing on outgoing dialing, redialing, caller ID calls, and setting up conference calls. It provides step-by-step instructions for answering incoming calls, placing calls on HOLD or PARK, transferring to coworkers, and transferring directly to voicemail. The guide also covers Do Not Disturb settings, intercom/paging, and personalizing extension features such as ring volume, ring tones, call forwarding, speed dial programming, and function key setup.

LanguageEnglish

CategoryTechnology

FormatPDF

Pages4

Reading Time10 min

AccessFree to download

Making Outgoing Calls

Using Redial and Caller ID

Conference Calling

Handling Incoming Calls

Answering, Hold, and Park

Transferring and Voicemail Transfer

Do Not Disturb (DND)

Intercom Features

Paging and Signaling

Personalizing Your Extension

Ring Volume and Ring Tones

Call Forwarding

Speed Dial and Function Key Programming

NEC SL2100 Telephone System User Guide (SL2100 12-button phones with OUT/PARK keys) MAKING OUTGOING CALLS How to make an outgoing call: 1. Lift the handset 2. Dial 9 3. Dial number How to call a previously dialed number: 1. Press Redial button 2. Use the arrows that appear on the soft keys to scroll to the number you want to call (or use arrows on directional pad) 3. Lift handset to call the displayed number How to make a call using caller ID: 1. Press List soft key 2. Press CID soft key 3. Use the arrows that appear on the soft keys to scroll to the number you want to call (or use arrows on directional pad) 4. Lift handset to call the displayed number How to make a conference call: 1. Establish the first call 2. Press CONF soft key (1st soft key) 3. Establish the second call 4. Press ADD soft key (1st soft key) after second caller answers 5. Press BEGIN soft key (1st soft key) to establish three-way conference call —or— 5. Establish third call 6. Press BEGIN soft key (1st soft key) to establish four-way conference call HANDLING INCOMING CALLS How to answer an incoming call: 1. If the call is ringing at your extension, lift the handset —or— 1. If a call is ringing on another line or extension, lift handset and press the flashing key How to put a call on HOLD (no one else can pick it up): 1. While on call, press HOLD 2. Hang up (OUT key flashes) 3. To retrieve the call, press blinking OUT key How to put a call on PARK (so any other extension can pick it up): 1. While on call, press any available (unlit) PARK key 2. Hang up (PARK key flashes) How to transfer a call to a co-worker: 1. While on call, press Transfer 2. Dial the co-worker’s extension number or press the co-worker’s hotline key 3. Announce call (optional) 4. Hang up (call will ring the co-worker’s extension; if not answered, the call will automatically go to the co-worker’s voicemail) How to transfer a call directly to a co-worker’s voicemail: 1. While on call, press Transfer 2. Press the VMsg soft key 3. Press the co-worker’s hotline key or dial the co-worker’s extension number 4. Hang up How to use Do Not Disturb: 1. Press the DND button 2. Set the DND option: --Press 1 to block external calls --Press 2 to block intercom calls --Press 3 to block all calls --Press 4 to block transferred calls --Press 0 to cancel DND 3. Press Speaker to finish INTERCOM FEATURES How to intercom a co-worker: 1. Lift handset (optional) 2. Enter the extension number 3. Begin speaking after tones How to intercom all extensions at once (paging): 1. Lift handset 2. Dial 7010 3. Begin speaking after tones How to set intercom calls to ring vs. go to speakerphone: 1. Press Speaker button 2. Dial 723 for signaling (ringing) or 721 for voice call (speakerphone) 3. Press Speaker to finish PERSONALIZING YOUR EXTENSION How to adjust the ring volume on your phone: 1. Press the Speaker button 2. Dial 729 3. Press the top or bottom of the directional pad to adjust the volume to the desired level 4. Press Speaker to finish How to change the ring tones on your phone: 1. Press the Speaker button 2. Dial 720 3. Press 1 for intercom calls or 2 for outside calls 4. Press 1 through 8 to hear the 8 different ring tone choices 5. Press the number of your choice 6. Press Speaker to finish How to forward your phone to an outside number or an extension: 1. Press the Speaker button 2. Dial 741 3. Press 1 to set call forwarding 4. Enter the outside number (preceded by “9”) or the 3-digit extension number 5. Press Speaker to finish How to cancel call forwarding: 1. Press the Speaker button 2. Dial 741 3. Press 0 to cancel call forwarding 4. Press Speaker to finish How to program personal speed dial numbers (up to 10): 1. Press the Speaker button 2. Dial 755 3. Press the key you want to program (1-9, 0 on the keypad) 4. Dial 9

FAQs

How do I make an outgoing call on an SL2100 phone?

Lift the handset, dial 9, then dial the destination number.

What is the difference between HOLD and PARK for an ongoing call?

HOLD keeps the call from being picked up by others, while PARK allows another extension to pick up the call; after hanging up, the OUT or PARK key (flashing/blinking) is used to retrieve/pick it up.

How can I program personal speed dial numbers on the SL2100?

Press the Speaker button, dial 755, choose the key to program (1-9, 0), dial 9 plus the telephone number for long distance, press HOLD, optionally enter a name, press HOLD again, and then press Speaker to finish.

Oct 23, 2026

Upload by jayni