MOINI, Medical Assisting Review: Passing The CMA, RMA, and CCMA Exams - Our Accessibility Commitment - Testing Process - Connect Platform

Oct 3, 2026

Uploaded by iuabcfuw

Accessibility and testing commitments for McGraw-Hill Education’s Connect platform content are outlined in relation to a specific medical assisting review title. The report describes processes aligned to WCAG 2.1/2.0 AA expectations, including third-party baseline assessments, ongoing remediation roadmaps, and semi-regular external reviews. It also covers accessibility support for learners with disabilities, such as alternative text/alt description files, image and multimedia accessibility features, and assessment usability details using keyboard navigation and assistive technologies, including noted exceptions for certain interaction types.

LanguageEnglish

CategoryExam

FormatPDF

Pages4

Reading Time10 min

AccessFree to download

Our Commitment to Accessibility

Testing Process

Connect Platform

Content

Alternative Text Files

eBook and Image Accessibility

Video Captions and Transcripts

Assessment Access for Assistive Technology

Application-Based Activities

MOINI, Medical Assisting Review: Passing The CMA, RMA, and CCMA Exams, 7, 1260021793 Our Commitment to Accessibility Creating accessible products is a priority for McGraw‐Hill Education. We have put in place processes to make accessibility and meeting the WCAG AA guidelines part of our day‐to‐day development efforts and product roadmaps. We measure and track our progress to ensure we continually make improvements to address the evolving industry standards and to meet our learners’ accessibility needs. VPATS are available upon request. Our audits and VPATS are completed by a third party. Testing Process We are committed to testing with users with different ranges of abilities and disabilities to ensure the usability and accessibility of our products. A series of tests are conducted to ensure our compliance with the WCAG AA guidelines. Baseline assessments are completed, using a third‐party vendor, to uncover gaps and inform a remediation roadmap. As new features are developed, an accessibility‐specific success criterion is defined and all new work is tested to ensure it complies with the criteria prior to release. As these products continue to grow and the accessible feature set expands, semi‐regular assessments will be completed by an external vendor to ensure continued compliance with the WCAG guidelines. Connect Platform This report reflects the accessibility level of the content available within our Connect platform as it relates to specific title. Content Alternative Text Files: We provide electronic files for use by students with disabilities. In order to send a file, we require a written request from the disability services center of your school. Requests can be submitted via Access Text Network at [www.accesstext.org](www.accesstext.org) or submitted directly to McGraw‐Hill Education. To submit to McGraw‐Hill, please email us at[mhe‐permissions@mheducation.com](mhe‐permissions@mheducation.com) or fax the request to 646‐766‐2019. Many of our titles have alt descriptions of images available in a separate document provided to the DSS office. To request this file, please contact us at [accessibility@mheducation.com](accessibility@mheducation.com). McGraw‐Hill Education is actively working on developing more accessible assessment experiences. While some of our interactive assessment questions are not yet accessible to users of assistive technology, we continue to make improvements with each platform release. | Content Feature | Definitions | Status & Alternatives | | --- | --- | --- | | eBook is operable without a mouse (keyboard navigable) and can be accessed using alternative output devices. | Can the user navigate through the eBook and any link embedded using keyboard navigation and/or assistive technology? | SmartBook 2.0 provides a student experience that includes color contrast, descriptions for images, keyboard navigation, and screen reader support. Work is ongoing to improve the user experience for all users. A VPAT for the WCAG 2.0 AA standards is available upon request as well as an updated Accessibility Conformance Report reflecting recent updates. SmartBook 2.0 will have a forthcoming independent audit to the WCAG 2.1 AA standards.
The McGraw Hill eBook was built with accessibility in mind. An independent audit resulted in zero “does not supports” for WCAG criteria for the desktop version as well as the app versions (iOS & Android) . All versions now support multimedia content interactions such as closed captioning for embedded videos and appropriate descriptions for audio, video & captions. Recent upgrades ensure that users can maintain logical & consistent focus order in menu interactions; that the highlight tool is color‐compliant; and that users will not encounter any keyboard traps. Additional remediation will continue in 2021. AVPAT is available upon request. | | eBook images have alternative descriptions/alternative text | Are the alt descriptions embedded in theeBook? Can a s

FAQs

What accessibility standards and processes are described for this Connect platform content?

The report states that accessibility is integrated into day-to-day development and product roadmaps and that testing is conducted against WCAG AA guidelines. It also describes baseline assessments and external audits/VPATs completed by a third party.

How can students request alternative text or alt-description files?

Requests require a written submission from the school’s disability services center. The report says requests can be submitted via Access Text Network or sent to McGraw-Hill Education by email or fax, and that alt description files may be obtained by contacting the accessibility email.

Are videos and assessments accessible through assistive technologies in this title?

The report says videos are not offered with this title, while assessments are described as more accessible for assistive technology users. It also notes that click/drag assessment types are not accessible to students using assistive technologies, while many other question types are available with keyboard navigation and screen reader support.

Oct 3, 2026

Uploaded by iuabcfuw