Los Angeles City Fire Department Strategic Plan 2023-2026 - Living Document

Oct 5, 2026

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Los Angeles City Fire Department Strategic Plan 2023-2026 sets a community-driven direction for enhancing all-risk public safety services for 4 million residents, businesses, and visitors. It describes performance leadership through measurement and continual reassessment, built from internal and external stakeholder engagement across meetings and workshops. The plan updates mission, vision, and core values, and focuses on seven goals spanning emergency service excellence, risk-managed healthy workplaces, diversity, leadership and performance management, professional growth and succession, technology innovation, and stronger community resilience, recovery, and sustainability.

LanguageEnglish

CategoryResearch & Report

FormatPDF

Pages48

Reading Time2 h 1 min

AccessFree to download

A Strategic Process

Goal 1: Deliver Exceptional Public Safety and Emergency Service

Goal 2: Promote a Safe, Healthy, and Progressive Work Environment

Goal 3: Commit to an Organizational Culture that Embraces Diversity, Equity, and Inclusion

Goal 4: Improve Collaboration, Participative Leadership, and Responsible Performance Management

Goal 5: Foster Personal Growth, Professional Development, and Organizational Succession

Goal 6: Explore, Implement, and Integrate Technological Innovations and Advancements

Goal 7: Enhance Community Resilience, Disaster Recovery Capabilities, and Environmental Sustainability

LAFD Vision

LAFD Mission

LAFD Core Values

Glossary

INTRODUCTION The Los Angeles City Fire Department stands strong and remains resilient to ensure that we provide exceptional all-risk public safety services to our 4 million residents, businesses, and visitors in our great City. We responded to 499,622 calls for service in 2022 and on average our resources respond to over 1500 incidents and transport nearly 600 patients to our local hospitals per day. Creating innovative, efficient, effective, and collaborative solutions together will optimize our pathway forward to enhance our public safety services and exceed the expectations of those we serve. I am honored to unveil our Los Angeles City Fire Department 2023-2026 Strategic Plan. This strategic plan will serve as a living document and work in progress, subject to change under continual reassessment and evolving circumstances. Over the past many months, it was developed using a community-driven strategic planning process that included gathering input from representative groups comprised of LAFD Department members (internal stakeholders) and from the community at large (external stakeholders) through interactive discussions at numerous meetings and workshops. In the process of developing this plan, our stakeholder engagement recommended that we revise our guiding principles to update our purpose, intent, and focus of the organization. We have crafted a new mission statement, shared vision, and core values that will guide all of our actions and decisions. Our mission clearly defines what we do, who we serve, and what we want to accomplish. Our vision is what we want to achieve in the future. Our core values are what we stand for, what behaviors we value above all else, and they reflect the LAFD’s core principles and ethics. Our 7 key goals will focus on the following: 1. Deliver exceptional public safety and emergency services 2. Promote a safe, healthy, and progressive work environment that effectively manages personal and organizational risk 3. Commit to an organization that embraces diversity, equity, and inclusion 4. Improve collaboration, participative leadership, and responsible performance management 5. Foster personal, professional development and organizational succession 6. Explore, implement and integrate technological innovations and advancements 7. Enhance community resilience, disaster recovery capabilities, and environmental sustainability Now more than ever in our 137-year history, we come together to focus our efforts to perform at our highest level. Our 2023-2026 Strategic Plan alone will not lead to our organizational success. Our collective effort to develop and implement the plan followed up with relentless performance leadership, measurement, and management will bring growth, efficiencies, and increased capabilities to our all-risk safety services. I believe wholeheartedly that the men and women of our Department are dedicated professionals who are fully capable of achieving our goals. I look forward to our future as we continue to strive to be the premier, all-risk public safety and emergency service provider that exceeds the expectations of the diverse communities we serve. KRISTIN M. CROWLEY Fire Chief LAFD VISION The LAFD will be the premier, all-risk public safety and emergency service provider that exceeds the expectations of the diverse communities we serve. LAFD MISSION To preserve life, protect property, and safeguard our communities through relentless commitment to emergency preparedness, prevention, response, and recovery. | LOS ANGELES CITY FIRE DEPARTMENT LAFD CORE VALUES Prioritizing our citizens, residents, and communities Aligning personal values with organizational values Committing to the continual pursuit of performance excellence Immersing ourselves in the advancement of our services and standards Embracing the widespread value of diversity, equity, and inclusion Always—in every operation; at every incident Informed, experienced leaders with

FAQs

What process was used to develop the LAFD 2023-2026 Strategic Plan?

The plan was developed using a community-driven strategic planning process with input from LAFD members and external community stakeholders through interactive discussions at meetings and workshops.

What guiding elements does the plan update and establish?

Stakeholder engagement recommended revising guiding principles, resulting in a new mission statement, a shared vision, and core values to guide actions and decisions.

What are the seven key goals of the strategic plan?

The plan focuses on: exceptional emergency service; a safe, healthy, progressive work environment that manages personal and organizational risk; diversity, equity, and inclusion; collaboration and responsible performance management; personal growth and succession; integrating technological innovations; and improving community resilience, disaster recovery, and environmental sustainability.

Oct 5, 2026

Upload by Aurelia