ITIS 110/CISC 360 - Information & Communication Technology Essentials (A+) - Spring 2023 8w1

Sep 20, 2026

Online course syllabus for ITIS 110/CISC 360, Information & Communication Technology Essentials (A+), Spring 2023 8w1, taught by Buddy Spisak. Covers required skills for entry-level ICT professionals: computer hardware and software fundamentals, security, networking, and ICT professional responsibilities, aligned with preparation for the CompTIA A+ certification exam. Defines learning outcomes across assembling components, operating end-user systems, basic networking and security/forensics, virtualization and deployment, troubleshooting and safe Internet use, and customer support practices. Includes credit, prerequisites, resources, lab notes, and grading measurement methods.

LanguageEnglish

CategoryTechnology

FormatPDF

Pages5

Reading Time13 min

AccessFree to download

Course Overview

Course Description

Student Learning Outcomes and Course Objectives

SLO #01: Assemble Hardware and Software Components

SLO #02: Operate Personal Computers and Software

SLO #03: Data Networking and Security/Forensics

SLO #04: Virtualization, Desktop Imaging, and Deployment

SLO #05: Troubleshoot Hardware and Software Issues

SLO #06: Customer Support Techniques

Methods of Measuring Student Learning Outcomes

Student Obligations

Cosumnes River College ITIS 110/CISC 360 Information & Communication Technology Essentials (A+) An Online Course Spring 2023 8w1 Instructor: Buddy Spisak Online Office Hours: Mondays/Wednesdays 1:30 to 3:00 p.m. Tuesdays/Thursdays 1:30 to 2:30 p.m. Office: SOC 115 Phone: (916) 691-7062 E-mail: [spisakj@crc.losrios.edu](spisakj@crc.losrios.edu) The turnaround time for responding to most e-mails is about one to two days. Be sure to include your name and the course number in each e-mail so I can identify who you are and what the e-mail is about. Course Web page: [https://lrccd.instructure.com](https://lrccd.instructure.com) Instructor Web page: [http://crc.losrios.edu/spisakj/](http://crc.losrios.edu/spisakj/) Prerequisites: None Advisory: CISC 302 and CISC 310 Lecture/Lab: Fully online ( 14221 and 14222) Asynchronous – no scheduled meeting times Accepted for Credit: CSU Class Credits: 4 units Textbook: No textbook is required for this course. All materials are available via the Cisco Networking Academy website at [https://www.netacad.com](https://www.netacad.com). Resource Materials: CISCO Network Academy Curriculum Labs: Some labs are done through NDG Netlab+ at [https://netlabve6.coastline.edu](https://netlabve6.coastline.edu). Supplies: Further information on the tools used in the class are posted on my website: [https://web.crc.losrios.edu/spisakj/CISC_360_FAQ_Sp23.htm](https://web.crc.losrios.edu/spisakj/CISC_360_FAQ_Sp23.htm) Ear buds or a headset for listening to videos and a camera for Zoom conferencing would be beneficial. A flash drive (32GB) is also recommended and should contain no other data. Course Description: This course introduces the computer hardware and software skills needed to help meet the growing demand for entry-level ICT professionals. The fundamentals of computer hardware and software, as well as advanced concepts such as security, networking, and the responsibilities of an ICT professional, will be introduced. This course helps to prepare students for the CompTIA A+ certification exam. C-ID ITIS 110 Student Learning Outcomes and Course Objectives: Upon completion of this course, the student will be able to: ASSEMBLE HARDWARE AND SOFTWARE COMPONENTS BASED ON CUSTOMER REQUIREMENTS (SLO \#01) . • distinguish the various hardware and software components of a computer system. • identify different hardware required for input, output, processing, and storage of data on a personal computer. • discuss and relate the phases of the System Development Life Cycle. OPERATE PERSONAL COMPUTERS, DEVICES, AND SOFTWARE FOR END USERS (SLO \#02) . • define and correctly select an appropriate program for a given task. • use the commands and features of office application software. • use e-mail commands and features to send and receive messages, including attachments. • demonstrate effective file management techniques. • differentiate between various digital media file types. • locate and launch programs successfully. • differentiate between the most used computer operating systems. • differentiate between system software and application software. DEMONSTRATE BASIC DATA NETWORKING AND SECURITY/FORENSICS TECHNIQUES (SLO \#03) . • differentiate between various computer network types and scopes. • install and configure network adapters for effective operation on various networks. DEMONSTRATE BASIC VIRTUALIZATION, DESKTOP IMAGING, AND DEPLOYMENT OPERATIONS (SLO \#04) . • prepare various operating system installation and deployment activities. • install and configure operating systems in virtual environment. PROPERLY AND SAFELY DIAGNOSE, RESOLVE AND RECORD COMMON HARDWARE AND SOFTWARE ISSUES WHILE APPLYING TROUBLESHOOTING SKILLS (SLO \#05) . • demonstrate effective troubleshooting techniques. • operate search engines, browsers, and related web tools to effectively find information on the World Wide Web. • demonstrate the secure ut

FAQs

What are the course prerequisites and advisory recommendations?

The course lists no prerequisites. It advises CISC 302 and CISC 310 as recommended background.

Is the course fully online, and are there scheduled meeting times?

The course is fully online and asynchronous, with no scheduled meeting times for lecture/lab.

How are learning outcomes measured and how are assignments handled when late?

Student learning is measured through class discussions and performance on quizzes, a mid-term, and a final, along with lab work and participation. Late work is accepted only if contacted before the due date; late assignments generally lose 10% per day and cannot be turned in after one week from the original due date.

Sep 20, 2026

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