Internal assessment in vocational qualifications reviews and appeals policy - Centres and learners enquiries

Oct 20, 2026

Uploaded by Kurz

Policy defining how centres and learners can request reviews or appeals of Pearson decisions connected to internal assessment in Pearson vocational qualifications. Outlines the scope, including assessment results, Reasonable Adjustments and Special Consideration, and actions after malpractice or maladministration investigations. Specifies exclusions such as Pearson-moderated/external verification and Pearson-set examinations/assessments. Details review and appeal stages, authorization by Head of Centre, evidence retention timelines, submission routes, acknowledgement timelines, and review-to-appeal next steps.

LanguageEnglish

CategoryExam

FormatPDF

Pages14

Reading Time35 min

AccessFree to download

Scope of policy

Information for centres

Review stage (pre-appeal)

Appeal stages

Information for learners

Fees

Regulatory references

Policy review date

Useful information

Version control

Internal assessment in vocational qualifications reviews and appeals policy Document summary This policy is for centres who want to request areview or appeal against a Pearson decision relating to internal assessment of our vocational qualifications. This policy applies to learners who have completed their centre’s appeals process. We encourage centres to resolve reviews and appeals wherever possible, following their own policy. However, where the centre process has been completed anda learner believes that the centre did not follow their procedures properly or applied them unfairly, they can contact Pearson directly. Contents Pearson Education Ltd –our mission and values 3 1. Scope of policy 4 2. Information for centres 5 Review stage (pre-appeal) 6 Appeal stages 6 Preliminary appeal (stage 1) 7 Pearson appeal hearing (stage 2) 8 3. Information for learners 9 Appeal stages 10 4. Fees 12 5. Regulatory references 12 6. Policy review date 13 7. Useful information 13 8. Version control 13 Pearson Education Ltd – our mission and values Our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. That's why our c. 18,000 Pearson employees are committed to creating vibrant and enriching learning experiences designed for real-life impact. We are the world's lifelong learning company, serving customers in nearly 200 countries with digital content, assessments, qualifications, and data. For us, learning isn't just what we do. It'[s who we are. Visit us at pearsonplc.com](s who we are. Visit us at pearsonplc.com). We are regulated by the UK qualifications regulators Ofqual (England), CCEA Regulation (Northern Ireland) and Qualifications Wales (Wales). Our regulatory policies are integral to our approach and articulate how we meet regulatory requirements. These policies are designed to support centres and students and set out clearly our approach to the design, delivery, and award of Pearson qualifications and services. 1. Scope of policy 1.1 This policy applies to centres that deliver vocational qualifications with units/components that are internally assessed and externally verified. 1.2 This policy explains how your centre can request a review or appeal if you believe Pearson hasn’t applied its procedures consistently , or if procedures were not followed properly and fairly. 1.3 This policy explains the types of decisions you can appeal. These include: • the results of assessments, • decisions regarding Reasonable Adjustments and Special Consideration, and • decisions relating to any action to be taken against a Learner or a Centre following an investigation into malpractice or maladministration. These are the only groundson which an appeal can be made . 1.4 This policy also explains when learners can request an appeal. Learners may appeal decisions about: • internal assessment results , • malpractice , • access arrangements , and • reasonable adjustments, or special considerations. 1.5 This policy does not apply to: • Units/components that are internally assessed but externally moderated by Pearson; and • assessments that Pearson sets and marks, such as Pearson set examination/assessment. 1.6 You can find information about the appeals for moderated and externally assessed components on Pearson’s post-results services webpage. 2. Information for centres 2.1 All applications for a review or an appeal must be authorised by the Head of Centre. 2.2 If the issue relates to assessment results, the Head of Centre must request a review first. This review looks at whether the correct procedures were followed and must be completed before you can submit a formal appeal. 2.3 A review is not needed in certain cases. Centres should go straight to the appeal stage, when the issue relates to: • a malpractice/ maladministration decision ; or • a Reaso

FAQs

Which Pearson decisions related to internal assessment can centres appeal?

Centres can request a review or appeal about internal assessment results, and about decisions on Reasonable Adjustments and Special Consideration. Appeals may also relate to actions taken against a learner or a centre after investigations into malpractice or maladministration.

When is a review required before submitting a formal appeal?

If the issue relates to assessment results, the Head of Centre must request a review first. The review must be completed before a formal appeal can be submitted.

What evidence must centres keep during a review or appeal?

Centres must keep all evidence related to the case. If the case involves a learner’s work, centres must also retain the work of the whole cohort, with guidance to keep learner work for 12 weeks after certification and assessment documents for 3 years, and longer if an appeal is ongoing.

Oct 20, 2026

Uploaded by Kurz