Illinois Insurance Candidate Handbook - August 2026 - State Licensing Information

Sep 18, 2026

Illinois Insurance Candidate Handbook (August 2026) explains the Illinois licensing process for insurance exam candidates. It directs applicants to the Illinois Department of Insurance for questions on obtaining or maintaining a license after passing an exam, and to Pearson for handbook or upcoming exam inquiries. The handbook covers eligibility and the licensing application workflow, pre-licensing education requirements, obtaining a pre-license course certificate, making exam reservations and associated fees, exam day procedures, available language options (English or Spanish), and key policies including rescheduling, cancellations, absences, weather delays, and accommodations.

LanguageEnglish

CategoryExam

FormatPDF

Pages31

Reading Time1 h 18 min

AccessFree to download

Overview

Introduction

Contact Information

Licensure Process

Practice Tests

About the Exam

Illinois Licensing Requirements

Pre-licensing Education

Obtaining a License

Electronic License Application and Instructions

New Residents of Illinois Previously Licensed in Another State

Exam Reservations

Test Center Locations

Making an Exam Reservation

Allowable Exam Combinations

Exams and Fees

Change/Cancel Policy

Absence/Lateness Policy

Weather Delays and Cancellations

Pearson Holiday Schedule

Accommodations

Translation Services

Exam Day

What to Bring

Exam Procedures

Pearson Testing Policies

Copyrighted Examination Questions

Retake Requirements

Questions or Comments about the Exam

Content Outlines

Illinois Insurance Candidate Handbook August 2026 \#121400 State Licensing Information For questions about obtaining or maintaining a license after passing your exam, contact the Illinois Department of Insurance. Illinois Department of Insurance 320 West Washington Street Springfield, IL 62767 Phone (217) 782-6366 Website [www.insurance.illinois.gov](www.insurance.illinois.gov) Exam Information For questions about this handbook or an upcoming exam, contact Pearson. Pearson Professional Assessments Illinois Insurance Attn: Regulatory Program 5601 Green Valley Drive Bloomington, MN 55437 Phone (800) 274-0402 Email pearsonvuecustomerservice@ [pearson.com](pearson.com) Website [www.pearsonvue.com](www.pearsonvue.com) Quick Reference Reservations Before Making an Exam Reservation Pearson recommends that you thoroughly review this handbook prior to making an exam reservation. It contains important information regarding eligibility for the examination and the licensing application process. Making an Exam Reservation You may make an exam reservation online by visiting [https://](https://)[ ](https://)[www.pearsonvue.com/us/en/il/insurance.html](www.pearsonvue.com/us/en/il/insurance.html or by calling)[ or by calling](www.pearsonvue.com/us/en/il/insurance.html or by calling)[ ](www.pearsonvue.com/us/en/il/insurance.html or by calling)[Pearson at](Pearson at) ([800](800)) [274-0402](274-0402). Exam reservations must be made at least 24 hours in advance. Walk-in examinations are not available. Illinois Insurance offers their exams in Spanish. When scheduling for an examination, candidates will be prompted to select their language preference of either English or Spanish Castilian. Locations and Fees Test Centers Visit [https://www.pearsonvue.com/us/en/il/insurance.html](https://www.pearsonvue.com/us/en/il/insurance.html for)[ for](https://www.pearsonvue.com/us/en/il/insurance.html for)[a complete list of test center locations.](a complete list of test center locations.) Exam Fees The exam fee(s) must be paid atthe time of reservation by credit card, debit card, or voucher. Fees will not be accepted atthe test center. They are non‑refundable and non‑transferrable, except as detailed in the Chance/Cancel Policy. Exam Day What to Bring to the Exam Bring proper identification as outlined in the What to Bring section. Exam Procedures You should report to the test center at least 30 minutes before the exam begins to complete registration. After testing, you will receive a score report foryour exam. rev 09/2026 Copyright © 2026 Pearson Education, [Inc. or its affiliates. All rights reserved. pubs_orders@pearson.com](Inc. or its affiliates. All rights reserved. pubs_orders@pearson.com) Overview .............................................. 1 Introduction ......................................... 2 Contact Information ....................................... 2 Licensure Process .......................................... 2 Practice Tests.................................................. 3 About the Exam .............................................. 3 Illinois Licensing Requirements ................ 4 Pre-licensing Education ................................. 4 Obtaining a License ........................................ 5 Electronic License Application and Instructions .............................................. 5 New Residents of Illinois Previously Licensed in Another State .............................. 6 Exam Reservations .................................7 Test Center Locations ..................................... 7 Making an Exam Reservation .......................... 7 Allowable Exam Combinations ...................... 7 Exams and Fees .............................................. 8 Change/Cancel Policy ................................... 9 Absence/Lateness Policy .............................. 9 Weather Delays and C

FAQs

Who should candidates contact for licensing questions in Illinois?

For obtaining or maintaining a license after passing the exam, contact the Illinois Department of Insurance. For questions about the handbook or an upcoming exam, contact Pearson.

What are the main steps required before taking the Illinois insurance exam?

Candidates must complete pre-licensing education, obtain a Pre-License Course Certificate when applicable, and then make an exam reservation and pay the exam fee(s). A Public Adjuster license does not require pre-licensing education per the handbook note.

How can candidates reserve an exam, and what are key reservation rules?

Exam reservations can be made online or by phone with Pearson. Reservations must be made at least 24 hours in advance, and walk-in examinations are not available.

Sep 18, 2026

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