Human Resources Management - 3rd Edition

Sep 21, 2026

Uploaded by Fez

Human Resources Management-3rd Edition presents a structured, learning-outcomes-driven overview of core HR responsibilities across the employment lifecycle. The book covers HR strategy and the evolving history of HRM, workforce planning and HR analytics, and the legal and ethical foundations of diversity, inclusion, equity, and non-discrimination. It also addresses job analysis and design, talent acquisition processes, employee training and development, compensation and benefits, performance management, and health and safety. Chapter topics include practical cases, key terms, summaries, and exercises to support teacher and student activities.

LanguageEnglish

CategoryResearch & Report

FormatPDF

Pages532

Reading Time22 h 21 min

AccessFree to download

Chapter 1: Human Resources Strategy

1.0 Learning Outcomes

1.1 Human Resource Management

Chapter 2: Human Resources Planning and Analytics

2.0 Learning Outcomes

2.1 Human Resources Planning and Strategy

Chapter 3: Diversity, Inclusion, Equity and the Law

3.0 Learning Outcomes

3.1 Diversity, Rights, Ethics, Work-Life Balance

Chapter 4: Job Analysis and Job Design

4.0 Learning Outcomes

4.1 Strategy and Job Analysis

Chapter 5: Talent Acquisition

5.0 Learning Outcomes

5.1 The Recruitment Process

Chapter 6: Training and Development

6.0 Learning Outcomes

6.1 Employee Training and Development

Chapter 7: Compensation and Benefits

7.0 Learning Outcomes

7.1 Developing a Compensation Package

Chapter 8: Performance Management

8.0 Learning Outcomes

8.1 Performance Management Systems

Chapter 9: Health and Safety

9.0 Learning Outcomes

9.1 Introduction to Occupational Health and Safety Legislation

Chapter 10: Labour Relations

10.0 Learning Outcomes

10.1 Definition and History of Unions

Human Resources Management-3rd Edition HUMAN RESOURCES MANAGEMENT-3RD EDITION DEBRA PATTERSON Fanshawe College Press books London Ontario Human Resources Management-3rd Edition by Debra Patterson is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted. CONTENTS Acknowledgments xiii About This Book xv Changes from Adapted Resource xviii Chapter 1: Human Resources Strategy 1.0 Learning Outcomes 3 1.1 Human Resource Management 4 1.2 Evolution and History of Human Resources Management 7 1.3 The Role of HRM in Organizations 10 1.4 The Human Resources Manager 16 1.5 Human Resources and Environmental Factors 20 1.6 HRM and Business Challenges 25 1.7 Key Terms 30 1.8 Summary 31 1.9 Exercises/Activities for Teachers and Students 32 1.10 Case Study: The Birth of a Marijuana Producer 34 Chapter 2: Human Resources Planning and Analytics 2.0 Learning Outcomes 39 2.1 Human Resources Planning and Strategy 40 2.2 The HR Planning Process 41 2.3 Forecasting Demand for Labour 43 2.4 HR Demand Forecasting Method 45 2.5 Human Resources Supply 47 2.6 HR Response and Plan for Supply and Demand 49 2.7 Human Resources Information Systems (HRIS) and HR Analytics 53 2.8 HR Analytics 56 2.9 HR Analytics Application 59 2.10 Key Terms 64 2.11 Summary 67 2.12 Exercises/Activities for Teachers and Students 68 2.13 Case Study: The Power of HR Analytics for ACME Inc. 71 Chapter 3: Diversity, Inclusion, Equity and the Law 3.0 Learning Outcomes 77 3.1 Diversity, Rights, Ethics, Work-Life Balance 78 3.2 Federal Human Rights Laws 82 3.3 Provincial Human Rights Laws 86 3.4 Discrimination in Organizations 90 3. 5 Employment Equity 98 3.6 Key Terms 104 3.7 Summary 106 3.8 Exercises/Activities for Teachers and Students 108 3.9 Case Study: Visible Minorities 110 Chapter 4: Job Analysis and Job Design 4.0 Learning Outcomes 115 4.1 Strategy and Job Analysis 116 4.2 Job Analysis 119 4.3 Job Description 127 4.4 Job Design 133 4.5 Approaches to Job Design 136 4.6 Contemporary Issues in Job Design 139 4.7 Key Terms 143 4.8 Summary 145 4.9 Exercises/Activities for Teachers and Students 147 4.10 Case Study: Job Analysis at Matrix Agricultural Systems 149 Chapter 5: Talent Acquisition 5.0 Learning Outcomes 153 5.1 The Recruitment Process 154 5.2 Recruitment Plan-Internal and External 160 5.3 The Law and Recruitment and Selection 163 5.4 Application Forms 166 5.5 Recruitment Strategies 168 5.6 An Interview Story 175 5.7 The Selection Process 177 5.8 Criteria for Interviews 180 5.9 Application and Resume-Review 183 5.10 Interview Bias 185 5.11 Interview Structures 189 5.12 Interview Types 192 5.13 Test Administration 194 5.14 Combining The Test Results Information 199 5.15 Selection Offers and Errors 202 5.16 Key Terms 205 5.17 Summary 206 5.18 Exercises/Activities for Teachers and Students 207 5.19 Case Study: Great Mattress Company 210 5.20 Case Study: Zendesk Recruitment: A Fictional Example 214 Chapter 6: Training and Development 6.0 Learning Outcomes 219 6.1 Employee Training and Development 220 6.2 Onboarding Steps for New Employees 225 6.3 Training Delivery Methods 226 6.4 Methods of Delivery 233 6. 5 Web-Based Learning 238 6.6 Employee Development 242 6.7 Career Development 246 6.8 Measuring Training Effectiveness 249 6.9 Key Terms 253 6.10 Summary 255 6.11 Exercises/Activities for Teachers and Students 257 6.12 Case Study: Training, Not Like It Used to Be 259 Chapter 7: Compensation and Benefits 7.0 Learning Outcomes 263 7.1 Developing a Compensation Package 264 7.2 Goals of a Compensation Package 268 7.3 Job Evaluation and Pay Systems 270 7.4 Compensation Strategies and Pay Theories 274 7. 5 Laws Relating to Pay 281 7.6 Goals of Employee Benefits 283 7.7 Mandatory and Voluntary Benefits 284

FAQs

What topics are covered under Human Resources Strategy in Chapter 1?

Chapter 1 covers learning outcomes, human resource management fundamentals, the evolution and history of HRM, the role of HRM in organizations, the role of the HR manager, environmental factors, and business challenges, along with key terms, summary, exercises, and a case study.

How does the book approach HR planning and analytics?

Chapter 2 explains human resources planning and strategy, the HR planning process, forecasting labour demand, human resources supply, HR response to supply and demand, and the use of HR information systems (HRIS) and HR analytics, including application and a case study.

Which HR functions are addressed beyond recruitment, such as training, compensation, and performance management?

The book includes separate chapters for training and development, compensation and benefits, and performance management, covering topics like onboarding steps, training delivery methods, measuring training effectiveness, developing compensation packages, pay systems and related laws, and designing performance appraisal systems.

Sep 21, 2026

Uploaded by Fez

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