HRCP “You Pass or Your Money Back” - PHR, SPHR, SHRM-CP, SHRM-SCP 2025 退款规则与申请表

Aug 29, 2026

Upload by James

HRCP “You Pass or Your Money Back” outlines eligibility and procedures for candidates seeking a refund if they do not pass the PHR, SPHR, SHRM-CP, or SHRM-SCP exam. The guarantee applies only to U.S. residents and requires purchasing the complete 2025 HRCP Program, studying all six units, completing all 16 practice/timed exams with 80%+ scores, and then taking the target certification exam. Refund requests must be submitted within 30 days after the exam, within a one-year purchase window, via email with a completed form, official results, and proof of purchase.

LanguageEnglish

CategoryExam

FormatPDF

Pages2

Reading Time5 min

AccessFree to download

Refund Offer Eligibility and Requirements

Refund Request Timing and Submission Steps

Refund Authorization and Return Process

Refund Request Form Requirements and Declarations

HRCP “You Pass or Your Money Back” for PHR, SPHR, SHRM-CP, SHRM-SCP We are so certain that using the HRCP Program will prepare you to pass the HR certification exam, we'll give you your money back if you don't pass. How can you offera money-back guarantee? We have confidence in the HRCP Program. If you learn the material and take the practice exams, you will be prepared to pass the PHR, SPHR, SHRM-CP, or SHRM-SCP exam. We’re willing to beton it! What do I need to do to qualify for the money-back offer? • Purchase the complete 2025 HRCP Program (six units, flash cards, and online practice exams) directly from HRCP. Purchases through a third party are subject to that organization’s return policy. Qualifying products include the Print Edition, the Online Edition, and the combined Print & Online Edition. *Exam vouchers are non-refundable and are not included in the guarantee. • Read and study all six units and the online Guide for Successful Exam Preparation. • Complete all [16 practice/timed exams athrcp.com](16 practice/timed exams athrcp.com), scoring 80% or better on each exam, prior to your PHR, SPHR, SHRM-CP, or SHRM-SCP exam date. You can retake the exams as needed. Each exam can be taken only once in a 24 hour period. • Take the PHR, SPHR, SHRM-CP, or SHRM-SCP exam; if you don’tpass, we’ll refund the purchase price ofthe HRCP Program. How long do I have to request a refund? The guarantee is valid one year from the date of purchase, and your refund request must be received within 30 days of taking your PHR, SPHR, SHRM-CP, or SHRM-SCP exam. How do I go about requesting a refund? To request a refund, submit the following information via email: • A completed Refund Request Form (page 2 of this document) • A copy of your Official Examination Results from the HRCI orSHRM • A copy of your receipt showing your purchase from HRCP Upon receipt and approval of your refund request, a Refund Authorization Form will be sent to you via email. The HRCP Program (six units and flash cards) may then be returned within 15 days with the Refund Authorization Form fora refund. Online access will be revoked when the refund is authorized. Please note that this offer is available only to residents of the United States. Shipping charges will not be refunded, and you are responsible forthe costof return shipping. Class and exam fees are not covered by this offer. 2696 N University Ave, Suite 200, Provo, UT 84604 [801-343-3699 | info@hrcp. com | www.hrcp.com](801-343-3699 | info@hrcp. com | www.hrcp.com) HRCP “You Pass or Your Money Back” Refund Request Form | Full Name: | Phone Number: | | --- | --- | | Street Address: | Email Address: | | City. State, Zip: | HRCP.com Username: | | Exam Taken: | TestDate: | G I ama resident of the United States. G I purchased the 2025 HRCP Program directly from HRCP. G I have read and studied all six units of the 2025 HRCP Program in their entirety, as well atthe online Guide for Successful Exam Preparation. G I completed the 16 practice/timed examson the hrcp.com website prior to my PHR, SPHR, SHRM-CP, or SHRM-SCP exam, and I scored 80% or better on each exam. Scoresand dates completed are recorded below. | | Practice Tests | | Timed Exams | | | --- | --- | --- | --- | --- | | Preliminary Assessment | Score | Date | | | | Unit 1 | Score | Date | Score | Date | | Unit 2 | Score | Date | Score | Date | | Unit 3 | Score | Date | Score | Date | | Unit 4 | Score | Date | Score | Date | | Unit 5 | Score | Date | Score | Date | | Unit 6 | Score | Date | Score | Date | | Mock Exam \#1 | | | Score | Date | | Mock Exam \#2 | | | Score | Date | | Mock Exam \#3 | | | Score | Date | I am including with this form: G A copy of my Official Examination Results from HRCI orSHRM showing the date of my PHR,SPHR, SHRM-CP, or SHRM-/SCP exam and my failing score G A copy of my receipt showing my purchase directly from HRCP I attest that the above information is true, and

FAQs

如何符合“通过则成功、未通过退款”的资格？

需直接购买2025 HRCP Program（含六个单元、闪卡与在线练习），完整学习六个单元并按要求完成16场练习/限时考试，且每次得分达到80%或以上，随后参加对应考试（PHR/SPHR/SHRM-CP/SHRM-SCP）。

退款申请的时间要求是什么？

保证自购买之日起有效期为一年，且必须在参加目标考试后的30天内提交退款申请。

提交退款申请需要提供哪些材料？

通过邮件提交：填写完成的Refund Request Form、HRCI或SHRM出具的官方考试结果副本、显示已从HRCP购买的收据副本。通过审核后将通过邮件发送Refund Authorization Form，并据此在15天内退回六个单元与闪卡，在线访问也会在授权退款后被撤销。

Aug 29, 2026

Upload by James