Heat & Glo TRUE-36-IFT, TRUE-42-IFT, TRUE-50-IFT Owner’s Manual - Owner

Oct 22, 2026

Uploaded by Aria

Owner’s manual and care instructions for Heat & Glo gas fireplaces covering model installation and safe operation. It explains ownership responsibilities, directs installers and service to qualified personnel, and provides requirements for manufactured/mobile home installations in the USA and Canada. Safety guidance includes fire or explosion hazard warnings, what to do if gas is smelled, and burn prevention for the hot glass with child-safety barriers.

LanguageEnglish

CategoryHealthcare

FormatPDF

Pages33

Reading Time1 h 23 min

AccessFree to download

Owner’s Manual Care and Operation

Installer and Owner Responsibilities

Safety Warnings

Gas Smell Procedures

Hot Glass Burn Prevention

Local Dealer Information

Listing Label and Model Information

Owner’s Manual Care and Operation INSTALLER: Leave this manual with party responsible for use and operation. OWNER: Retain this manual for future reference. Contact your dealer with questions regarding installation, operation or service. | NOTICE: DO NOT discard this manual!
| | | --- | --- | | Models:
TRUE-36G-IFT
TRUE-36TG-IFT
TRUE-36S-IFT
TRUE-42G-IFT
TRUE-42TG-IFT
TRUE-42S-IFT
TRUE-50TG-IFT
TRUE-50S-IFT | | This appliance may be installed as an OEM installation in manufactured home (USA only) or mobile home and must be installed in accordance with the manufacturer’s instructions and the Manufactured Home Construction and Safety Standard, Title 24 CFR, Part 3280 in the United States, or the Standard for Installation in Mobile Homes, CAN/CSA Z240 MH Series, in Canada. This appliance is only for use with the type(s) of gas indicated on the rating plate. This appliance is not convertible for use with other gases, unless a certified kit is used. Pour demander un exemplaire en français de ce Manuel du propriétaire, [visitez www.heatnglo.com](visitez www.heatnglo.com). WARNING: FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in serious injury, death, or property damage. • DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. • What to do if you smell gas - DO NOT try to light any appliance. - DO NOT touch any electrical switch. DO NOT use any phone in your building. - Leave the building immediately. - Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions. - If you cannot reach your gas supplier, call the fire department. • Installation and service must be performed by a qualified installer, service agency, or the gas supplier. | DANGER | | --- | |
HOT GLASS WILL CAUSE BURNS.
DO NOT TOUCH GLASS UNTIL COOLED.
NEVER ALLOW CHILDREN TO TOUCH GLASS.
A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and must be installed for the protection of children and other at-risk individuals. | In the Commonwealth of Massachusetts installation must be performed by a licensed plumber or gas fitter. See appliance installation manual for additional Commonwealth of Massachusetts requirements. Heat & Glo • TRUE-36-IFT, TRUE-42-IFT, TRUE-50-IFT Owner’s Manual • 2461-981 Rev. T • 1/22 1 1 Welcome Read this manual before operating this appliance. Please retain this Owner’s Manual for future reference. Read the Installation Manual before making any installation or finishing changes. A. Congratulations Congratulations on selecting a Heat & Glo gas fireplace, an elegant and clean alternative to wood burning fireplaces. The Heat & Glo gas fireplace you have selected is designed to provide the utmost in safety, reliability, and efficiency. As the owner of a new fireplace, you’ll want to read and carefully follow all of the instructions contained in this owner’s manual. Pay special attention to all cautions and warnings. This owner’s manual should be retained for future reference. We suggest that you keep it with your other important documents and product manuals. The information contained in this owner’s manual, unless noted otherwise, applies to all models and gas control systems. Your new Heat & Glo gas fireplace will give you years of durable use and trouble-free enjoyment. Welcome to the Heat & Glo family of fireplace products! | Local Dealer Information | | | --- | --- | | DEALER: Fill in your name, address, phone and email information here and appliance information below. | Dealer Name: Address:
____________________________________________________________
Phone: Email: | | Appliance Information:
Brand: Model Name: Serial Number: Date Installed: | | Listing Label Information/Location The model information regarding your specific firepla

FAQs

Who should keep and review this owner’s manual?

The installer must leave the manual with the party responsible for use and operation. The owner should retain the manual for future reference and read it before operating the appliance.

What should you do if you smell gas?

Do not try to light any appliance, do not touch electrical switches or use a phone in the building. Leave immediately and call the gas supplier from a neighbor’s phone; if unavailable, call the fire department.

How do you reduce burn risk from the viewing glass?

Hot glass will cause burns. Do not touch the glass until cooled and never allow children to touch it. Install the provided barrier designed to reduce burn risk for children and other at-risk individuals.

Oct 22, 2026

Uploaded by Aria