HEARING ON THE STATE OF SOCIAL SECURITY'S INFORMATION TECHNOLOGY - Hearing

Sep 2, 2026

Hearing advisory and background materials for a U.S. House Ways and Means Subcommittee on Social Security proceeding on May 9, 2012, focusing on the Social Security Administration’s information technology. The document outlines the hearing’s purpose, invited witness testimony, and the submission of written statements for the printed record. It summarizes SSA reliance on IT systems supporting benefits payments, electronic services, data exchanges, and the scale of operations, including facilities and ongoing infrastructure replacement.

LanguageEnglish

CategoryResearch & Report

FormatPDF

Pages169

Reading Time7 h 6 min

AccessFree to download

HEARING ADVISORY

Background:

HEARING ON THE STATE OF SOCIAL SECURITY'SINFORMATION TECHNOLOGY HEARING BEFORE THE SUBCOMMITTEE ON SOCIAL SECURITYOF THE COMMITTEE ON WAYS AND MEANSU.S.HOUSE OF REPRESENTATIVES ONE HUNDRED TWELFTH CONGRESS SECOND SESSION MAY 9,2012 SERIAL 112-SS16 Printed for the use of the Committee on Ways and Means 米 U.S.GOVERNMENT PRINTING OFFICEWASHINGTON:2013 80-257 WALLY HERGER,CaliforniaSAM JOHNSON.TexasKEVIN BRADY,TexasPAUL RYAN.WisconsinDEVIN NUNES.CaliforniaPATRICK J.TIBERI,OhioGEOFF DAVIS,KentuckyDAVID G.REICHERT.WashingtonCHARLES W.BOUSTANY,JR.,LouisianaPETER J.ROSKAM,IlinoisJIM GERLACH.PennsvlvanisTOM PRICE,GeorgiaVERN BUCHANAN.FloridaADRIAN SMITH,NebraskaAARON SCHOCK,IllinoisLYNN JENKINS,KansasERIK PAULSEN,MinnesotaKENNY MARCHANT,TexasRICK BERG,North DakotaDIANE BLACK,TennesseeTOM REED.New York KEVIN BRADY,TexasPATRICK J.TIBERI,OhioAARON SCHOCK.IllinoisRICK BERG,North DakotaADRIAN SMITH,NebraskaKENNY MARCHANT,Texas COMMITTEE ON WAYS AND MEANS DAVE CAMP,Michigan,Chairman SANDER M.LEVIN,MichiganCHARLES B.RANGEL,New YorkFORTNEY PETE STARK,CaliforniaJIM MCDERMOTT,WashingtonJOHN LEWIS,GeorgiaRICHARD E.NEAL,MassachusettsXAVIER BECERRA,CaliforniaLLOYD DOGGETT,TexasMIKE THOMPSON,CaliforniaJOHN B.LARSON,ConnecticutEARL BLUMENAUER,OregonRON KIND,WisconsinBILL PASCRELL,JR.,New JerseySHELLEY BERKLEY,NevadaJOSEPH CROWLEY,New York Jennifer M.Safavian,Staff Director and General CounselJanice Mays,Minority Staff Director SUBCOMMITTEE ON SOCIAL SECURITY SAM JOHNSON,Texas,Chairman XAVIER BECERRA,CaliforniaLLOYD DOGGETT,TexasSHELLEY BERKLEY,NevadaFORTNEY PETE STARK,California CONTENTS PageAdvisory of May 9,2012 announcing the hearing ………………………… ……… 2 WITNESSES G.Kelly Croft,Deputy Commissioner of Systems and Chief Information Offi-cer,Social Security Administration…… … … ……………… 7Valerie C.Melvin,Director Information Management and Technology Re-sources Issues,Government Accountability Office…… …………………… 13Larry Freed,President and Chief Executive Officer,ForeSee Results,Inc.…… 29William Scherlis,Ph.D.Professor,School of Computer Science,Carnegie Mel-lon University… … … …… ………… … ……… 40Max Richtman,President and CEO,National Committee to Preserve SocialSecurity &Medicare ………………… ……………… … … 50 HEARING ON THE STATE OF SOCIALSECURITY’S INFORMATION TECHNOLOGY WEDNESDAY,MAY 9,2012 U.S.HoUSE OF REPRESENTATIVES,COMMITTEE ON WAYS AND MEANS,Washington,D.C. The subcommittee met,pursuant to call,at 2:44 p.m.,in B-318,Rayburn Office Building,the Honorable Sam Johnson [chairman ofthe subcommittee]presiding. [The advisory of the hearing follows:] # HEARING ADVISORY Chairman Johnson Announces a Hearing_on TheState of Social Security's Information Technology Wednesday,May 09,2012 U.S.Congressman Sam Johnson(R-TX),Chairman of the House Committee onWays and Means Subcommittee on Social Security,today announced a hearing onthe State of the Social Security Administration's(SSA's Information Technology.The hearing will take place on Wednesday,May 9,2012,in B-318 RayburnHouse Office Building,beginning at 2:00 p.m. In view of the limited time available to hear witnesses,oral testimony at thishearing will be from invited witnesses only.However,any individual or organizationnot scheduled_for an oral appearance may submit a written statement for consider-ation by the Subcommittee and for inclusion in the printed record of the hearing. ## BACKGROUND: Information technology(IT)is critical to the SSA's ability to serve the public.Ac-cording to the SSA,in fiscal year 2011,the agency's IT system supported the pay-ment of more than $770 billion in benefits to 60 million people and the maintenanceof hundreds of millions of Social Security numbers and related earnings records fornearly every American.The SSA's computers also house the electronic medicalrecords of millions who have filed disability claims and exchange over a billion datafiles annually among the SSA,Fede

FAQs

What is the date and venue for the hearing described in the advisory?

The hearing takes place on Wednesday, May 9, 2012, in B-318 Rayburn House Office Building, beginning at 2:00 p.m.

Who can provide testimony at the hearing?

Oral testimony is limited to invited witnesses. Individuals or organizations not scheduled for oral appearance may submit written statements for consideration and inclusion in the printed record.

Why is information technology critical to the SSA, according to the background section?

Information technology supports benefits payments, manages large volumes of Social Security numbers and earnings records, hosts electronic disability claim medical records, and enables data exchange among federal, state, local agencies and businesses.

Sep 2, 2026

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