Hawaii Commercial Employment Agency Exam Candidate Information Bulletin - Instructions and Exam Process Guide

Sep 26, 2026

Uploaded by ahduag

Hawaii provides a candidate information bulletin for the Commercial Employment Agency license exam administered by Prometric under the Department of Commerce and Consumer Affairs. It explains licensing requirements, step-by-step actions to register, schedule, and take the exam, and what to bring on exam day. It also covers fees, exam dates, admission letter rules, security and testing regulations, and special considerations including ADA accommodations and an ESL note.

LanguageEnglish

CategoryExam

FormatPDF

Pages7

Reading Time18 min

AccessFree to download

To obtain your license

Registering for an exam

Admission letter

Preparing for your exam

What to bring on exam day

Special consideration

Candidate Information Bulletin State of Hawaii C O M M E R C I A L E M P L O Y M E N T A G E N C Y E X A M The Department of Commerce and Consumer Affairs (the Department) has contracted with Prometric Inc., to conduct its examination program. Prometric provides exams through its Prometric network of testing centers. In Hawaii, every employment agency is required to hold an employment agency license. Prior to applying for an agency license, applicants must pass a required exam. At a glance 􀂬 􀂬 This bulletin is your guide to the process of obtaining a Hawaii Commercial Employment Agency license. The steps below summarize the process. For information about a step, go to the page listed. To obtain your license 1 Submit your Exam Registration Form and ($50) fee to Prometric—Page 7. In return, you will receive an admission letter and exam appointment. 2 Prepare for your exam using this bulletin and other materials—Page 3. 3 Present your admission letter and required identification; then take the exam—Page 3. 4 Once you pass your exam, you will receive a License Application Form—Page 4. To get answers not provided in this bulletin For questions about exams: Prometric 354 Uluniu Street, Suite 308 Kailua, HI 96734 Phone: 808.261.8182 [www.prometric.com/hawaii](www.prometric.com/hawaii) [For questions about licensing:](For questions about licensing:) Commercial Employment Agencies Department of Commerce and Consumer Affairs P.O. Box 3469 Honolulu, HI 96801 808.587.3222 [www.cca.hawaii.gov/pvl](www.cca.hawaii.gov/pvl) Registering for an exam ✓ ✓ To register and schedule an exam, you should: 1 Complete the Exam Registration Form (Page 7) . When completing the registration form, you must provide your contact information, Social Security number, exam scheduling preferences and payment. Prometric will treat your Social Security number as confidential. It will be used only as an identification number in maintaining your record and reporting your score to the Department. 2 Mail the registration form and the exam fee to Prometric at the address shown on the form. Fees. The exam fee is $50 . Payment can be made by Visa, MasterCard, cashier’s check, or money order. Personal checks and cash are not accepted. Fees are nonrefundable. Exam dates and registration cutoff dates. Exams are offered six times each year at several locations. Exam appointments are assigned according to availability and preference you indicate on the registration form. Note Prometric must receive your registration form and fee on or before the deadline date. Special consideration ADA accommodation. If you require testing accommodations under the Americans with Disabilities Act (ADA), please call Prometric at 808.261.8182 to obtain an accommodation request form. This form must be submitted, along with written professional verification of your disability, before you schedule your exam. Reasonable testing accommodations are provided to allow candidates with documented disabilities recognized under the ADA an opportunity to demonstrate their skills and knowledge. ESL note. If English is your second language, please note that a language barrier is not considered a disability. Admission letter If your registration form and payment are received by the registration deadline, Prometric will send you an admission letter. This letter provides information regarding the specific date, time and location of your exam. You must present this letter at the testing center or you will not be allowed to test. You should receive your admission letter approximately one week before the exam. If you lose your admission letter or have not received it three days before the exam, call Prometric immediately at 808.261.8182. Be sure to notify Prometric and the Board of any change of address. Important If you do not appear for your exam on the date and at the time shown on your admission letter, you forfeit all fees. |

FAQs

How do I register and schedule the Commercial Employment Agency exam in Hawaii?

Complete the Exam Registration Form and provide required contact information, Social Security number, scheduling preferences, and payment. Mail the form and $50 fee to Prometric by the deadline shown on the registration materials to receive scheduling for an appointment.

What happens after Prometric receives my registration and payment?

Prometric sends an admission letter if the registration and payment are received by the deadline. The letter includes the specific exam date, time, and location; you must present it at the testing center to test.

What should I bring and what are key consequences on exam day?

Bring your Prometric admission letter, two No. 2 pencils, and a current government-issued photo ID. Failure to provide proper identification and the admission letter, or not appearing at the scheduled date and time, results in a missed appointment and forfeiture of fees.

Sep 26, 2026

Uploaded by ahduag