GED Welcome Reference Guide - v1 - How to navigate the GED Testing Service system

Sep 14, 2026

GED Welcome Reference Guide provides an onboarding overview for administrators and educators to understand and navigate the GED Testing Service (GEDTS) system. It explains how to support GED.com test-takers through registration, scheduling, fee collection, and payment methods, including what steps students complete online. The guide also introduces roles, operational and technology requirements, approval processes, security expectations, and key platforms such as GED Manager and GED Analytics.

LanguageEnglish

CategoryExam

FormatPDF

Pages29

Reading Time1 h 13 min

AccessFree to download

Process for [GED.com](GED.com) Test-Takers

Registration and scheduling steps

Collection of fees and payment methods

Test Center Operational and Technology Requirements

Test Center Approval Process

GED Computer-Based Test Administrator Qualifications and Staffing

Test Security at the Test Centers

Online Proctored GED Test Program

Corrections

Accommodations

GED ManagerTM

GED Manager user roles and permissions

GED Analytics™

Pearson VUE VSS (VUE System Support)

Test Administrator Support

State Staff Training

GED Testing Service Professional Development Initiative

GED Marketplace™

GED Option™ Program

Grads and Transcripts

Customer Service – Test Center Support

Customer Service for Examinees

Useful links

WELCOME Reference Guide Ellie, GED graduate Myles, GED graduate Trinh, GED graduate This GED Welcome Reference Guide is intended to assist you in navigating and understanding the GED Testing Service (GEDTS) system. We hope this will be a good starting point as you learn how to better serve your administration team as well as your students. If you have any further questions, please reach out to your State Relationship Manager (SRM) or the operations team (TechOps) . GED® and GED Testing Service® are registered trademarks of the American Council on Education. Used under license. Copyright © 2021 GED Testing Service LLC. All rights reserved. August 2021 Update History We are GED Testing Service, the sole provider of the official GED® test. We’ve helped over 20 million people achieve their GED credential. We are the only high school equivalency program that is recognized by 97% of employers and colleges nationwide. GED Testing Service is a joint venture of the American Council on Education, which started the GED program in 1942, and leading education company Pearson. Table of Contents Process for [GED.com](GED.com) Test-Takers................................................................................................. 3 Test Center Operational and Technology Requirements .............................................................. 7 Test Center Approval Process........................................................................................................ 9 GED Computer-Based Test Administrator Qualifications and Staffing................................................... 10 Test Security at the Test Centers ................................................................................................. 11 Online Proctored GED Test Program ........................................................................................... 11 Corrections .................................................................................................................................... 11 Accommodations .......................................................................................................................... 12 GED ManagerTM ............................................................................................................................ 14 GED Manager User roles and what they mean ........................................................................... 17 GED Manager Permissions and what they mean ........................................................................ 19 GED Analytics™ ........................................................................................................................... 21 Pearson VUE VSS (VUE System Support) .................................................................................. 22 Test Administrator Support ........................................................................................................... 23 Test Administrator Approval ......................................................................................................... 23 State Staff Training ....................................................................................................................... 23 GED Testing Service Professional Development Initiative .......................................................... 24 GED Marketplace™—Offering More High School Equivalency Test Preparation ...................... 24 GED Option™ Program ................................................................................................................ 25 Grads and Transcripts .................................................................................................................. 25 Customer Service – Test Center Support .................................................................................... 26 Customer Service for Examinees .....................................................

FAQs

Who is this GED Welcome Reference Guide intended to help?

It supports administrators and educators in navigating and understanding the GED Testing Service (GEDTS) system so they can better serve their administration team and students.

What are the main steps in the GED.com registration and scheduling process?

Students create an account, complete registration questions, provide additional documentation if needed, and schedule the test. Scheduling then includes selecting the test, choosing location/date/time, paying, and reviewing the receipt.

How are test fees collected and what payment types are accepted?

GEDTS collects test fees when the test is scheduled. Accepted payments include VISA, Mastercard, and American Express credit or debit cards.

Sep 14, 2026

Upload by wps_ap_test_251126_0180