Field Service Developer Guide - Version 68 - Build and Integrate Field Service

Oct 25, 2026

Uploaded by Rizky

Field Service Developer Guide (Version 68.0, Winter ’27) provides reference and code examples for building and customizing a multiplatform, mobile service operation. It explains the Field Service feature structure, including relationships among field service data objects, and supplies API reference coverage across REST, Metadata, and Tooling APIs. The guide also includes Apex reference for the Field Service managed package, Apex code examples for common tasks, and guidance for Field Service mobile app development with Lightning Web Components, deep linking, and related tooling.

LanguageEnglish

CategoryTechnology

FormatPDF

Pages236

Reading Time9 h 55 min

AccessFree to download

Chapter 1 Field Service Developer Guide

Get Ready to Develop with Field Service

API End-of-Life Policy

Field Service Data Objects

Field Service API

Field Service Metadata API

Field Service Tooling API

Field Service Invocable Actions

Field Service Apex Reference

Field Service Custom Triggers

Field Service Code Examples

Field Service Mobile App

Index

Field Service Developer Guide Version 68.0, Winter ’27 Last updated: October 2, 2026 © Copyright 2000–2026 Salesforce, Inc. All rights reserved. Salesforce is a registered trademark of Salesforce, Inc., as are other names and marks. Other marks appearing herein may be trademarks oftheir respective owners. CONTENTS Chapter 1: Field Service Developer Guide ................................... 1 Get Ready to Develop with Field Service ....................................... 2 API End-of-Life Policy ................................................... 2 Field Service Data Objects ................................................ 2 Field Service Core Data Model ......................................... 3 Field Service Inventory Management Data Model ............................. 7 Field Service Preventive Maintenance Data Model ............................ 9 Field Service Product Service Campaign Data Model .......................... 11 Field Service Warranty Management Data Model ............................ 11 Field Service Pricing Data Model ....................................... 12 Field Service Object References ........................................ 13 Field Service API ...................................................... 47 Field Service Flow ................................................. 47 Field Service Mobile Settings .......................................... 52 Service Report Template ............................................. 55 Appointment Bundling REST APIs ....................................... 61 REST Reference ................................................... 92 Field Service Metadata API .............................................. 99 Flow for Field Service ............................................... 99 Field Service Tooling API ................................................ 100 Field Service Invocable Actions ........................................... 100 Convert Time Zone ................................................ 101 Create Engagement Topic ........................................... 102 Get Agent Context ................................................ 103 Get Service Appointment Time Slots .................................... 104 Get Current Time ................................................. 106 Get Engagement Topics ............................................ 107 Get Field Service Object Field ......................................... 108 Schedule Service Appointment ........................................ 109 Field Service Apex Reference ............................................. 110 ConnectApi Namespace ............................................ 111 FSL Apex Namespace .............................................. 114 Field Service Custom Triggers ............................................ 171 Field Service Code Examples ............................................ 185 Create a Service Report with Apex ..................................... 185 Generate Work Orders on Maintenance Plans with Apex ...................... 187 Code Examples: Dispatcher Console Custom Actions ........................ 188 Create Service Appointment Lists in the Dispatcher Console .................... 192 Field Service Mobile App ............................................... 193 Contents Get Started with Lightning Web Components in the Field Service Mobile App ......... 193 Build Custom Lightning Web Components for Service Documents ................ 207 Configure Deep Linking for the Field Service Mobile App ...................... 214 Add Lighting Web Components for Plug-Ins to the Field Service Mobile App ......... 221 Index ........................................................... 232 CHAPTER 1 Field Service Developer Guide In this chapter ... • Get Ready to Develop with Field Service • API End-of-Life Policy • Field Service Data Objects • Field Service API • Field Service Met

FAQs

What does the Field Service Developer Guide cover?

It provides reference information and code examples to help you understand Field Service’s feature structure and customize it with code, including object relationships and API/Apex references.

Which APIs are referenced for Field Service objects?

The guide includes reference information for field service objects in the REST, Metadata, and Tooling APIs.

What development topics are included for the Field Service Mobile App?

It covers getting started with Lightning Web Components in the mobile app, building custom components for service documents, configuring deep linking, and adding Lightning Web Components for plug-ins.

Oct 25, 2026

Uploaded by Rizky