FAQ - Laptops, Desktops and Mobile Devices - Registration Help

Oct 3, 2026

Uploaded by iuabcfuw

FAQ covers how to register laptops, desktops, mobile devices, and gaming equipment for use while connecting at Farmingdale State College. It explains which supported wireless networks are FSC_WiFi and FSC_Gaming_Only, the requirement to register devices using a Farmingdale State College email login, and common registration errors such as authentication failures. It also provides troubleshooting steps for successful registration but continued network access issues, plus guidance for mobile device compatibility and gaming device registration, including Helpdesk contact details.

LanguageEnglish

CategoryExam

FormatPDF

Pages1

Reading Time3 min

AccessFree to download

Wireless Networks

FSC_WiFi and FSC_Gaming_Only

Device Registration

Required login and device types

Troubleshooting

Authentication failure and missing updates

Successfully registered but cannot access

Mobile Devices

Gaming Devices

Registration option and guidance

Getting Help

Helpdesk contact information

FAQ – Laptops, Desktops and Mobile Devices Q: What wireless network should I connect to while at Farmingdale State College? A: Below are the wireless networks that the College supports: FSC_WiFi – Normal student-use wireless network FSC_Gaming_Only – Specially configured to support Nintendo Wii and other wireless gaming devices. Q: Have you tried to register the device by going to Option \#1 at [https://registration.farmingdale.edu/registration/](https://registration.farmingdale.edu/registration/ ?)[ ?](https://registration.farmingdale.edu/registration/ ?) A: All devices (computers, mobile, gaming and other devices) connecting to the wired and wireless network need to be registered using your Farmingdale State College email login. Q: I am receiving an error when trying to register my device. What does it mean? A: Errors are explained below. o “Login failed: Authentication Failure” – Account credentials problem, check username/password Q: The results page says I need a Windows Service Pack. A: Go to [http://update.microsoft.com](http://update.microsoft.com. Make)[. Make](http://update.microsoft.com. Make) sure your computer is fully up-to-date. Q: The results page says I need anti-virus or definitions. A: Make sure your anti-virus is enabled and run an update of the definitions. Q: I received a page that said that my device was successfully registered, but I still cannot get on. A: Try these steps. o Check IP Address. [137.125.150.xxx](137.125.150.xxx) is registration. o Unplug network cable and turn off your device for 5 minutes. This will solve most issues. o Plug back in (or connect to FSC_WiFi) . Check IP address. o Ifit is still 137.125.150.xxx and registration was successful, submit a helpdesk ticket by emailing [helpdesk@farmingdale.edu](helpdesk@farmingdale.edu) or calling 631-420-2754. Provide your name, contact number and/or email address, room number, data port number, MAC (physical) address of your device and a description of the issue. Q: Why can’t I register my mobile device? A: Some devices are not compatible. If you have tried to register it and are unsuccessful, contact Helpdesk. Provide your name, contact information, type of mobile device, MAC address and description of the issue. Q: What about my gaming device? A: Go to [https://registration.farmingdale.edu/registration/](https://registration.farmingdale.edu/registration/ from your)[ from your](https://registration.farmingdale.edu/registration/ from your) computer. Choose Option \#5. Follow the directions carefully. See the Gaming Device FAQ (available on the Gaming Device registration page) for more information. Getting Help If you are still experience issue registering your gaming device, please email or call the Helpdesk at [helpdesk@farmingdale.edu](helpdesk@farmingdale.edu) or 631-420-2754. Provide your name, contact number and/or email address, room number, data port number, MAC (physical) address of your device and a description of the issue.

FAQs

Which wireless networks does Farmingdale State College support for device access?

FSC_WiFi is the normal student-use wireless network, and FSC_Gaming_Only is specially configured to support Nintendo Wii and other wireless gaming devices.

What should I do if my device registration fails with “Login failed: Authentication Failure”?

This indicates an account credentials problem. Check the username and password you are using for your Farmingdale State College email login.

I received a page saying my device was successfully registered, but I still cannot access the network. What steps should I follow?

Check the IP address; if the device is still 137.125.150.xxx and registration was successful, submit a helpdesk ticket by emailing helpdesk@farmingdale.edu or calling 631-420-2754, including your name, contact details, room number, data port number, MAC address, and issue description.

Oct 3, 2026

Uploaded by iuabcfuw