Efficacy of information and communication technology in digitalized students’ records management in universities in Eastern Uganda - Full Length Research Paper - quantitative study

Oct 15, 2026

Uploaded by Stanley

This quantitative study examines how effectively information and communication technology (ICT) supports digitalized students’ records management among university staff in Eastern Uganda. The research applies cross-sectional and descriptive survey designs and draws data from 129 of 402 staff members using stratified, proportionate, and simple random sampling. A self-administered questionnaire measures ICT adoption levels and the effectiveness of digital records management. Results indicate generally moderately high ICT adoption and effectiveness. Higher ICT adoption is associated with greater effectiveness. Universities are advised to procure sufficient ICT equipment and provide continuous ICT training.

LanguageEnglish

CategoryResearch & Report

FormatPDF

Pages8

Reading Time20 min

AccessFree to download

Abstract

Introduction

Digital migration and ICT in records management

Definitions and need for managing digital records

ICT adoption history in educational institutions

Evolution of records management in Uganda

Challenges of ICT adoption in Ugandan universities

African Educational Research Journal Vol. 6(2), pp. 99-106, June 2018 DOI: 10. 30918/AERJ.62.18.009 ISSN: 2354-2160 Full Length Research Paper Efficacy of information and communication technology in digitalized students’ records management in universities in Eastern Uganda Deogracious Ochwo, Dennis Zami Atibuni* and Denis Sekiwu Department of Education, Faculty of Science and Education, Busitema University – Nagongera Campus, P.O. Box 236, Tororo, Uganda. Accepted 10 April, 2018 | ABSTRACT
This quantitative study examined the efficacy of adopting information and communication technology (ICT) in digitalized students’ records management among university staffs in Eastern Uganda. The study used cross-sectional and descriptive survey designs. The target population was 402 staff members involved in students’ records management, of which 129 participants were obtained using stratified, proportionate, and simple random sampling techniques. Data were collected using a self-administered questionnaire that measured the levels of ICT adoption and effectiveness of digitalized students’ records management. Findings revealed that the level of ICT adoption and digitalised students’ records management in the universities was generally moderately high. It was further revealed that an increase in the level of ICT adoption was associated with higher effectiveness of digitalized students’ records management and viceversa. It was recommended that managements of the universities need to procure enough ICT equipment such as computers for the staff to promote effective digitalized students’ records management. Training needs assessment and continuous professional training in the field of ICT was required all the time for the staff to keep abreast technological changes in students’ records management.
Keywords: ICT adoption, records management, digital, university. | | --- | | *Corresponding author. E-mail: [zamidennis79@gmail.com](zamidennis79@gmail.com. Tel:)[.](zamidennis79@gmail.com. Tel:)[ Tel:](zamidennis79@gmail.com. Tel:) +256782305430. | INTRODUCTION There is generally a drastic increase in complexity and use of information and communication technologies ( ICTs) to conduct business and transmit information world over. This has been termed as digital migration in which information management is mainly by use of digital rather than analogue ICT devices. ICTs are instruments that facilitate creation, processing, and transmission of information by electronic means (Beckinsale and Ram, 2006; Luyombya, 2010) . They embody a full range of old and new technologies such as radio, television, computers, internet, and telephones – both fixed and mobile, fax, printers, scanners and the print media. ICTsare therefore tools that enable the management of digital records. According to Healy (2010) , records management is afield of management responsible for the efficient and systematic control of the creation, receipt, maintenance, use, and disposal of records, including the processes for capturing and maintaining evidence of and information about business activities and transactions in the form of records. Digital records on the other hand refer to records created, communicated, maintained, stored, retrieved, and/or disposed by means of computer technology (Duranti, 2010) . It is an embracing term and includes those records created using computer technology (born digital) and those that are converted into digital format (e.g., scans of paper documents) . Digital records need tobe managed well as part of the transition to the electronic environment. Failure to do this could have far reaching implications, such as loss of records – leading to serious business, legal , financial and academic consequences. ICT adoption and digitalised records management in educational institutions started around the 19th century in western countries. Asogwa (2012 : 198) posits that the field is new to most records officers and archivists in cont

FAQs

What is the study’s main focus?

The study focuses on the efficacy of adopting ICT in digitalized students’ records management in universities in Eastern Uganda.

How were data and participants selected?

Data were collected using a self-administered questionnaire from 129 participants selected out of 402 staff members through stratified, proportionate, and simple random sampling techniques.

What relationship did the study find between ICT adoption and records management effectiveness?

An increase in ICT adoption was associated with higher effectiveness of digitalized students’ records management.

Oct 15, 2026

Uploaded by Stanley