EDUCATOR IMPLEMENTATION GUIDE - Certified Medical Administrative Assistant (CMAA) Learning Package - Edition 2.0

Sep 29, 2026

Educator Implementation Guide for the Certified Medical Administrative Assistant (CMAA) Learning Package 2.0, designed to support directed preparation for the CMAA certification exam and to reinforce knowledge and standards for medical administrative assistant practice. The package combines a study guide (print or online) with three online practice assessments, including rationales, glossary review, case-study critical thinking, and educator/student progress tracking. Guidance covers mapping test blueprint to course curriculum, sequencing assessments, timing study, and using materials as a supplement—not a replacement—for ongoing training.

LanguageEnglish

CategoryExam

FormatPDF

Pages8

Reading Time20 min

AccessFree to download

DESCRIPTION

FEATURES

IMPLEMENTATION STRATEGIES

Where to Start

In the Classroom: General Instructional Strategies

PRODUCT SUPPORT

TECHNICAL REQUIREMENTS

REFERENCES

EDUCATOR IMPLEMENTATION GUIDE Certified Medical Administrative Assistant (CMAA) LEARNING PACKAGE EDITION 2.0 ©2021 Assessment Technologies Institute Inc Table of Contents DESCRIPTION 3 FEATURES 3 IMPLEMENTATION STRATEGIES 4 Where to Start • Mapping the National Certification Test to Course Curriculum Using the Certification Prep/Study Guide • Why to use the materials • How to use the materials • Recommended time In the Classroom: General Instructional Strategies • General instructional strategies for educators • Active instructional strategies for educators PRODUCT SUPPORT 6 TECHNICAL REQUIREMENTS 7 REFERENCES 7 PAGE 2 Description The goal of the Certified Medical Administrative Assistant (CMAA) Learning Package 2.0 is to provide directed preparation for the CMAA certification exam* and to instill the knowledge and standards needed for excellence in medical administrative assistant practice. Preparation materials include an online or printed study guide and three online practice assessments. These materials may be purchased separately, but this implementation guide refers to using the study guide in conjunction with the practice assessments as a suite of preparation resources. While certification is important, certification candidates are often anxious to sit for exams. The CMAA study guide and practice assessments will help prepare certification candidates for the exam and reduce test anxiety. These materials are not meant as replacement for career training and education in field. Features • The study guide, available in both printed and online formats, focuses on the principles of medical administrative assistant practice as aligned with the CMAA exam blueprint. The online version includes audio, video, and animation to engage various learning styles. • Pop-up and drill questions with rationales reinforce learning. • Illustrations, images, and tables help explain and clarify concepts. • The glossary allows certification candidates to review definitions of selected terms. • Case studies provide real-world critical-thinking practice. • Online practice assessments match the CMAA exam blueprint and provide rationales for each question. Focused Review© is provided for remediation based on practice assessment results. • Built-in progress tracking features are included for educators and students. *The study guide is not intended to have a 1:1 match with the certification exam. It is intended to provide a categorical review of the general content areas included on the test outline. It is not a comprehensive review for all questions included on the exam. Test takers should have completed a program of study in the area being tested or have recent work experience to draw from. PAGE 3 Implementation Strategies Where to Start MAPPING THE NATIONAL CERTIFICATION TEST TO COURSE CURRICULUM Course curriculum extends beyond the national certification test plan ([www.nhanow.com/test-plans.aspx](www.nhanow.com/test-plans.aspx)), but this can help to ensure all certification exam content will be covered throughout the duration of the course. Certification preparation materials should be used in addition to existing course curriculum, but never as a replacement for course curriculum. Using the Certification Prep/Study Guide WHY USE THE MATERIALS Promote certification candidate’s success in medical administrative assistant education. • Facilitate content mastery. • Help certification candidates improve confidence. • Supports certification candidate understanding and review of competencies. • Teach essential medical administrative assistant practice skills. • Advocate certification candidate self-learning. • Enforce critical thinking and application of knowledge with case studies. Provide review materials to assist with preparation for CMAA exam. • Study guide can be viewed in printed or online format for customized learning. • Online practice ass

FAQs

What is the purpose of the CMAA Learning Package 2.0?

It provides directed preparation for the CMAA certification exam and supports the knowledge and standards needed for excellence in medical administrative assistant practice.

What learning components are included in the learning package?

It includes an online or printed study guide and three online practice assessments, with rationales, a glossary, illustrations/tables, case studies, and progress tracking.

How should educators use the materials within a course?

Use them alongside existing course curriculum, and map the national certification test blueprint to the curriculum so that exam content is covered over the course duration.

Sep 29, 2026

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