CompTIA A+ Core 2 - Exam 220-1002 - course description and objectives

Sep 20, 2026

Uploaded by Oliver

CompTIA A+ certified professionals are positioned as proven problem solvers who support core technologies spanning security, cloud, and data management. The Official CompTIA A+ Core 2 course (Exam 220-1002) delivers the background knowledge and practical skills needed to succeed as an A+ technician and to prepare for the certification exam. Learners will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance for personal computers, digital devices, and operating systems, including Windows support, networking, user and resource management, physical security, workstation and data security, mobile troubleshooting, and operational procedures.

LanguageEnglish

CategoryExam

FormatPDF

Pages2

Reading Time5 min

AccessFree to download

Course Description

Course Objectives

Target Student

Prerequisites

Covered Topics

Course Content Course Description: CompTIA A+ certified professionals are proven problem solvers. They support today's core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today's digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace. The Official CompTIA® A+® Core 2 (Exam 220-1002) course provides the background knowledge and skills you will require to be a successful A+ technician. It will help you prepare to take the CompTIAA+ Core Series certification examination (exam number 220-1002), in order to become a CompTIA A+ Certified Professional. Course Objectives: In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems. You will: • Support operating systems. • Install, configure, and maintain operating systems. • Maintain and troubleshoot Microsoft Windows. • Configure and troubleshoot network connections. • Manage users, workstations, and shared resources. • Implement physical security. • Secure workstations and data. • Troubleshoot workstation security issues. • Support and troubleshoot mobile devices. • Implement operational procedures. Target Student: This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 2 220-1002 Certification Exam. Prerequisites: To ensure your success in this course, you should have experience with basic computer user skills, be able to complete tasks in a Microsoft® Windows® environment, be able to search for, browse, and access information on the Internet, and have basic knowledge of computing concepts. You can obtain this level of skills and knowledge by taking the following official CompTIA courses: | • The Official CompTIA® IT Fundamentals+ (Exam FC0-U61) | | | --- | --- | | Topics:
Supporting Operating Systems
• Identify Common Operating Systems
• Use Windows Features and Tools
• Manage Files in Windows
• Manage Disks in Windows
• Manage Devices in Windows
Installing, Configuring, and Maintaining Operating Systems
• Configure and Use Linux
• Configure and Use macOS
• Install and Upgrade Operating Systems
• Maintain OSs
Maintaining and Troubleshooting Microsoft Windows
• Install and Manage Windows Applications
• Manage Windows Performance
• Troubleshoot Windows
Configuring and Troubleshooting Networks
• Configure Network Connection Settings
• Install and Configure SOHO Networks
• Configure SOHO Network Security
• Configure Remote Access
• Troubleshoot Network Connections
Managing Users, Workstations, and Shared Resources
• Manage Users
• Configure Shared Resources
• Configure Active Directory Accounts and Policies
Security Concepts
• Logical Security Concepts
• Threats and Vulnerabilities
• Physical Security Measures | Securing Workstations and Data
• Implement Security Best Practices
• Implement Data Protection Policies
• Protect Data During Incident Response
Troubleshooting Workstation Security Issues
• Detect, Remove, and Prevent Malware
• Troubleshoot Common Workstation Security Issues
Supporting and Troubleshooting Mobile Devices
• Secure Mobile Devices
• Troubleshoot Mobile Device Issues
Implementing Operational Procedures
•

FAQs

What is the CompTIA A+ Core 2 course used for?

The course provides the background knowledge and skills required to become a successful A+ technician and to prepare for the CompTIA A+ Core Series certification exam (220-1002).

What topics does the course cover?

It covers supporting operating systems (including Windows, Linux, and macOS concepts), maintaining and troubleshooting Microsoft Windows, configuring and troubleshooting networks, managing users and shared resources, and workstation security, including mobile device support and operational procedures.

Who is the target student and what prerequisites are recommended?

The course is designed for people with basic computer user skills interested in entry-level IT technician roles and preparing for the 220-1002 exam. Recommended prerequisites include completing tasks in a Microsoft Windows environment and having experience searching, browsing, and accessing information on the Internet, plus basic computing concepts.

Sep 20, 2026

Uploaded by Oliver