Code of Conduct for Approved Trainers, Assessors & Internal Quality Assurers - CC-AT-A-IQA-V5 - October 2022

Oct 3, 2026

Code of Conduct for Approved Trainers, Assessors and Internal Quality Assurers (CC-AT-A-IQA-V5) sets out responsibilities for maintaining approval with Qualsafe Awards. It specifies obligations to deliver training and assessment to consistent standards, the records and documents expected, monitoring and potential sanctions for non-compliance, and references supporting policies such as malpractice, conflict of interest, plagiarism, and sanctions. It also details key operational requirements for venues, identification checks, use of approved training materials, and security and data protection of assessment information.

LanguageEnglish

CategoryExam

FormatPDF

Pages6

Reading Time15 min

AccessFree to download

Welcome to Qualsafe Awards

Our Responsibilities

Your Responsibilities

Venue, Facilities and Equipment

Checking Identification

Use of Approved Training Materials

Security of Assessment Materials

Code of Conduct For Approved Trainers, Assessors & Internal Quality Assurers CC-AT-A-IQA-V5 October 2022 Copyright © 2022 Qualsafe Awards. All rights reserved Code of Conduct for Approved Trainers, Assessors & Internal Quality Assurers 1. Welcome to Qualsafe Awards Thank you for choosing to become an approved Trainer, Assessor and/or Internal Quality Assurer (IQA) for Qualsafe Awards (Qualsafe) . As an approved Trainer, Assessor or IQA, you are required to abide by this Code of Conduct. This gives details of all of your responsibilities and the requirements you need to adhere to in order to remain approved. 2. Our Responsibilities At Qualsafe we want all of our Centres, Trainers, Assessors and IQAs to provide excellent service to their customers and ensure that all Learners experience the same high standard of training and assessment, regardless of which Qualsafe Centre they gain their qualification through. In order to assist our Centres, Trainers, Assessors and IQAs maintain our high standards, we provide: • Qualification specifications • Lesson plans/delivery plans (where appropriate); • Paperwork for all aspects of training delivery and qualification assessment, e.g: o Learner Registers o Learner Agreement (which Learners agree to abide by when signing the Register for any course) o Learner Feedback Forms o Training Commitment document o Assessment papers, marking guides and assessment guidance (secure and downloadable from the Qualsafe Customer Portal) We carry out standard monitoring activity on all approved Centres including the inspection of Trainer, Assessor and IQA records to ensure that all Qualsafe qualification delivery, Learner assessment and internal quality assurance requirements are being met. In cases when Trainers, Assessors and IQAs are found not to be meeting Qualsafe requirements, Qualsafe will assign actions with a view to ensuring compliance is maintained. If these actions are not carried out as requested then Qualsafe may assign sanctions to any Centre, Trainer, Assessor or IQA. The Qualsafe Sanctions Policy contains more details in this respect. 3. Your Responsibilities When a Trainer, Assessor or IQA becomes approved with Qualsafe, they are required to deliver training, assess Learners and/or carry out internal quality assurance in line with the requirements outlined in the following Qualsafe documents: • Code of Conduct for Approved Trainers, Assessors and IQAs (this document) • CASS Guidance • Centre Handbook • Qualification Specifications and Assessment Guidance • Quality Assurance Portal Guidance • Trainer Risk Rating Guidance • Access to Assessment Policy • Malpractice and Maladministration Policy • Conflict of Interest Policy • Plagiarism Policy CC-AT-A-IQA-V5 October 2022 Copyright © 2022 Qualsafe Awards. All rights reserved 2 Code of Conduct for Approved Trainers, Assessors & Internal Quality Assurers Trainer/Assessors delivering Qualsafe courses are also required to ensure that Learners are presented with a copy of the Qualsafe Learner Agreement at the time when they sign the Learner Register. In signing the Register, Learners consent to abide by the responsibilities outlined in the Agreement and they must be made aware that failure to meet these responsibilities may lead to Learner sanctions being imposed (please refer to the Qualsafe Sanctions Policy for further details) . 3.1 Venue, Facilities and Equipment As a Trainer/Assessor you must ensure that the venue, facilities and equipment meet at least the standards set out in the Qualification Specification document for the qualification you are delivering. These may vary from qualification to qualification. However, the following provides some general guidelines: • The room should be large enough to accommodate all activities. Therefore, if there are any practical activities, you will need to allow at least 1.25 sq metres per Learner; • There shoul

FAQs

What must approved trainers, assessors, and IQAs do to remain approved?

They must comply with the Code of Conduct and deliver training, assess learners, and/or carry out internal quality assurance in line with the referenced Qualsafe requirements and guidance documents.

What responsibilities does Qualsafe have toward centres, trainers, assessors, and IQAs?

Qualsafe aims to ensure consistent service and high standards by providing qualification specifications, lesson/delivery plans where appropriate, required paperwork, and by conducting standard monitoring activities and assigning actions or sanctions if requirements are not met.

What venue and equipment standards are required for training delivery?

The venue must meet at least the standards in the relevant Qualification Specification, provide adequate space for activities, appropriate facilities (including separate toilets), adequate ventilation, and each learner must have a seat and writing surface.

Oct 3, 2026

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