Chapter-1 - BASICS OF COMMUNICATION - Learning objective - Communication fundamentals

Oct 1, 2026

Uploaded by Bulrr

Chapter 1, “Basics of Communication,” introduces communication as the exchange of ideas, information, feelings, or thoughts among people. It explains the meaning and definition of communication and traces the process, showing the roles of sender, encoding, channel, receiver, decoding, and feedback. The chapter then classifies communication into verbal and non-verbal, detailing verbal forms such as oral and written communication, along with the advantages and disadvantages of oral communication.

LanguageEnglish

CategoryExam

FormatPDF

Pages121

Reading Time5 h 5 min

AccessFree to download

Learning objective

1.1 Meaning and Definition of Communication

The Process of Communication

1) Message or Idea

2) Sender

3) Encoding

4) Communication Channel (Medium)

5) Receiver

6) Decoding

7) Feedback

1.2 Types of Communication

Verbal Communication

Oral Communication

Advantages of Oral Communication

Disadvantages of Oral Communication

Written Communication

Chapter-1 BASICS OF COMMUNICATION Learning objective • To become aware of and understand the fundamental elements of communication and their broad application. 1.1 Meaning and Definition of Communication Communication is the process through which people exchange their ideas, information, feelings or thoughts with one another. This exchange or communication can be through speech, body language, gesture, eye contact or symbols. The world communication is derived from the Latin word ‘COMMUNIS’ which means common. Since man is a social being and lives in a society, communication forms an important part of our lives. It plays an important role in the development of mankind, society and in the economic growth of any country and the world as a whole. According to Ferry and Franklin “Communication is the art of developing and attaining understanding between people. The Process of Communication Since communication is the process between two or more persons, there is a sender and a receiver. The sender sends the message and the receiver receives it and understands it. It is the complete process of transmission and exchange offacts, ideas, feelings and thoughts. The process is made up of several components. These components are inter-related and form the model of communication. The various components of the process of communication are: 1) Message or Idea 2) Sender 3) Encoding 4) Communication Channel (Medium) 5) Receiver 6) Decoding 7) Feedback 1) Message Message is a piece of information spoken or written to be passed from one person to another. It is a subject matter of communication. It may involve any fact, idea, opinion, figure or information. It comes in the mind of sender, speaker or communicator. 2) Sender Sender is the person who sends or conveys the message. There is always a communicator or sender in the process of communication. He may be an individual, a group or an organization. The sender must have a clear picture in his mind about what he wants to communicate. For example, a lecturer delivering a lecture in the classroom is a sender of a message. 3) Encoding When an idea comes in the mind of the sender, he puts it in a manner in which the receiver may understand it. Giving a thought a form of language which can be understood by the receiver is called encoding. 4) Communication Channel Channel is the means or medium of communication by which a message is transmitted to the receiver. After encoding the message, the sender chooses the method to give information to the receiver. It can be written, spoken, through sign or body language. 5) Receiver Receiver is the person who receives the message. Without the receiver the process of communication is incomplete. He may be a listener or reader or viewer of the message. He not only receives the message but understands it and gives feedback. 6) Decoding Decoding is the process of translating an encoded message into understandable language. The receiver converts the symbols, words or signs received from the senderin his own easy language to get the complete meaning of the message. 7) Feedback Feedback is the receiver’s response to the sender ’s message. It is the last but important element in the process of communication. It is the reversal of the communication process where receiver becomes the sender and the sender becomes the receiver. It helps the sender to know that the message has been received and understood by the receiver in a manner it was sent to be understood. 1.2 Types of Communication Language is the most powerful tool of communication. It is used to convey messages easily. There are two types of communication: 1) Verbal Communication 2) Non-Verbal Communication 1) Verbal Communication: The communication done by using language or (words) is called verbal communication. It is further divided into two parts: a) Oral Communication b) Written Communication The term or word oral means anything

FAQs

What is communication, according to the chapter definition?

Communication is the process through which people exchange ideas, information, feelings, or thoughts with one another.

What are the main components of the communication process?

The process includes message or idea, sender, encoding, communication channel, receiver, decoding, and feedback.

What are the two types of communication discussed in this chapter?

The chapter divides communication into verbal communication and non-verbal communication.

Oct 1, 2026

Uploaded by Bulrr