Certificate of Eligibility (COE) - FAQ

Oct 5, 2026

Uploaded by aboduw

A detailed FAQ explains Japan’s Certificate of Eligibility (COE) for applicants entering with a residence status other than short-term stay. It covers what the COE is, how Toyo University processes proxy applications through PUGS, and typical timelines for issuance. The FAQ also clarifies required documents, handling multiple scholarships, passport copy requirements, COE delivery and reshipment, when the COE was issued, and next steps after receiving the COE, including visa application, travel arrangements, and presentation to immigration.

LanguageEnglish

CategoryExam

FormatPDF

Pages14

Reading Time35 min

AccessFree to download

FAQ

Certificate of Eligibility (COE)

COE application and proxy procedure (PUGS)

Processing time and required documents

Scholarships and passport copies

COE delivery, issuance notification, and next steps

FAQ よくあるご質問 Certificate of Eligibility (COE) Q.01 What is a Certificate of Eligibility (COE)? Certificate of Eligibility for Status of Residence (COE) is a certificate that is required when entering Japan with a status of residence other than“short-term stay". It is delivered when the Minister of Justice has examined in advance whether or not the conditions are met and it is found that these conditions are met. You can enter Japan after receiving a visa from a Japanese dipromatic office in your country administer. Q.02 Please tell me the procedure for obtaining a COE. Toyo University accepts proxy applications for COE using PUGS (Toyo University Status of Residence Application System) (※). Applicants who are planning to enroll from overseas will be sent the procedure guidance email from PUGS ( [noreply-pugs@tugs.co.jp](noreply-pugs@tugs.co.jp) ) to the email address you submitted at the time of application. So please click on the URL in the text of email and fill in the necessary information and attach the documents to the system. The Toyo University Support Office for COE and Status of Residence (TUGS) supports the preparation of application documents and on behalf of you to the Immigration Services Agency in Japan. ♦COE and Status of Rresidence application HELP page [https://www.tugs.co.jp/information/toyo_pugs/](https://www.tugs.co.jp/information/toyo_pugs/) (※)Toyo University does not accept proxy applications for applicants for international student entrance examinations and other admissions for applicants who will be implemented after February, so please contact Toyo University Support Office for COE and Status of Residence (TUGS)[[toyo-putgs@tugs.co.jp](toyo-putgs@tugs.co.jp) ] by e-mail. Q.03 How long does it take to get a COE? After you aplly a COE, it will take about 1-2 months to be issued. Q.04 Please tell me the required documents. You can check the necessary documents on PUGS. (Toyo University Status of Residence Application System) ♦COE and Status of Rresidence application HELP page [https://www.tugs.co.jp/information/toyo_pugs/](https://www.tugs.co.jp/information/toyo_pugs/) Q.05 The scholarship has not been decided yet and I cannot enter the information on the financial support certificate. "You can check the necessary documents on PUGS. (Toyo University Status of Residence Application System) FAQ よくあるご質問 Certificate of Eligibility (COE) ♦COE and Status of Rresidence application HELP page [https://www.tugs.co.jp/information/toyo_pugs/](https://www.tugs.co.jp/information/toyo_pugs/) Q.06 We plan to receive multiple scholarships. In that case, how should I fill in? Please enter the total amount of the financial support in the column of"Scholarship".You will also need to attach a certificate to be granted of each scholarship. Q.07 I've been to Japan several times as a tourist, so do I need to copy all the pages that have Japan immigration stamps on my passport? It is enough to submit only the page with stamps entry and exit from Japnanand the your face photo page. Q.09 Where should I send the COE to? Please make sure that you receive the COE. In case of returned delivery due to moved or unknown, you will need to apply again. Please note that it may take a month for the documents to be reshipped. Q.10 Do you know when the COE was issued? PUGS (Toyo University Resident Status Application System) will notify you via email and the top screen. Please obtain VISA at a Japanese dipromatic office in your country administer and check it on PUGS. Q.11 I received a COE. What should I do after this? 1. Apply for a visa at the Japanese Embassy / Consulate of Japan 2. Arrange a flight 3. Enter Japan with your visa and Certificate of Eligibility for Status of Residence (COE) 4. Present your visa and COE to the immigration inspector 5. Residence permit is granted FAQ よくあるご質問 Certificate of Eligibility (COE) For more details abo

FAQs

What is a Certificate of Eligibility (COE)?

It is a certificate required when entering Japan with a residence status other than short-term stay. It is issued after the Minister of Justice checks in advance that the conditions are met.

How do I obtain a COE through Toyo University?

Toyo University accepts proxy applications for COE using PUGS. Applicants receive procedure guidance by email from PUGS, then submit the required information and documents in the system while the support office prepares the application documents and submits them to Japan’s Immigration Services Agency.

How long does it take to receive a COE, and what should I do after receiving it?

After applying, it takes about 1–2 months for the COE to be issued. After receiving it, apply for a visa, arrange a flight, enter Japan with the COE, and present the visa and COE to the immigration inspector; then a residence permit is granted.

Oct 5, 2026

Uploaded by aboduw