CCIS - Critical Care Information System - Registration Guide - Version 15.0

Oct 5, 2026

Guide describing the CCIS Critical Care Information System account management process for stakeholders. Defines the roles and responsibilities of Registration Authority (RA), Delegate Registration Authority (DRA), and Local Registration Authorities (LRA) under the CCIS Data Sharing Agreement. Explains how to complete RA/DRA and LRA registration or change request online forms, including attestation duties and constraints for delegate appointments. Covers registering CCIS end-users, changing user roles, adding users, and performing end user password resets, plus role combinations.

LanguageEnglish

CategoryHealthcare

FormatPDF

Pages14

Reading Time35 min

AccessFree to download

Registration Authority (RA), Delegate Registration Authority (DRA) & Local Registration Authorities (LRAs)

Responsibilities of the RA, DRA and LRA

Registration Authority (RA)/Delegate Registration Authority (DRA)

Completing the RA and DRA Registration Request/Change Online Form

RA and DRA Attestation Responsibilities

Local Registration Authority

Completing the Local Registration Authority Request/Change Online Form

Changes to LRA Status

LRA Attestation Responsibilities

Registering CCIS End-Users

CCIS Users: Usernames, Roles and Access

Changing roles and/or adding end-users to CCIS

Completing Registration Changes

End User Password Resets

Appendix

| |
CCIS
Critical Care Information System
Registration Guide
Version 15.0 | 02/07/2025
Prepared By: CCIS Team CritiCall Ontario | | --- | --- | Table of Contents 1. Registration Authority (RA), Delegate Registration Authority,(DRA) & Local Registration Authorities (LRAS) .............. 2 1.1 Responsibilities of the RA, DRA and LRA ......................................................................................................... 2 2. Registration Authority (RA)/Delegate Registration Authority (DRA) .......................................................................... 3 2.1 Completing the RA and DRA Registration Request/Change Online Form ........................................................................ 3 2.2 RA and DRA Attestation Responsibilities ................................................................................................................. 3 3. Local Registration Authority ................................................................................................................................ 5 3.1 Completing the Local Registration Authority Request/Change Online Form .............................................................. 5 3.2 Changes to LRA Status .................................................................................................................................. 6 3.3 LRA Attestation Responsibilities ..................................................................................................................... 6 4. Registering CCIS End-Users................................................................................................................................. 8 4.1 CCIS Users: Usernames, Roles and Access ........................................................................................................ 9 5. Changing roles and/or adding end-users to CCIS................................................................................................... 11 5.1 Completing Registration Changes ................................................................................................................... 11 5.2 End User Password Resets ............................................................................................................................. 11 6. Appendix ......................................................................................................................................................... 13 INTRODUCTION The purpose of this guide is to review the account management process for all stakeholders who access the Critical Care Information System (CCIS) . For more information on how to use the online CCIS Account Management portal refer to the CCIS eLearning module. This information is located in the CCIS Resources/Registration Folder within the CCIS application. This guide will provide information about the following: • Identifying and Creating a Registration Authority (RA) • Identifying and Creating a Delegate Registration Authority (DRA) • Identifying and Creating a Local Registration Authority (LRA) • Registering CCIS End-Users • Changing roles and/or adding additional CCIS End Users • End user password resets • CCIS Role Combinations 1. Registration Authority (RA), Delegate Registration Authority,(DRA) & Local Registration Authorities (LRAS) 1.1 Responsibilities of the RA, DRA and LRA In accordance with the CCIS Data Sharing Agreement, organizations who report data into the Ontario’s Critical Care Information System (CCIS) are required to identify a Registration Authority (RA) who assumes responsibility for all CCIS users within their organization. An RAcan be a Chief Executive Officer (CEO), Chief Information Officer (CIO), Executive Vice President (EVP) or Vice President (VP) . The hospital RA can appoint/revoke Delegate Registration Authorities who will assume the hospital's Registration Authority (RA) responsibilities on their

FAQs

What are the responsibilities of the Registration Authority (RA), Delegate Registration Authority (DRA), and Local Registration Authorities (LRAs)?

The RA assumes responsibility for all CCIS users in the organization. The DRA can be appointed/revoked by the hospital RA to assume RA responsibilities on its behalf. LRAs ensure secure and appropriate registration of all CCIS end-users according to organizational security and privacy policies.

How does a new RA or DRA submit a registration request or change online form?

A new RA or DRA completes the online form via the CCIS portal. The process includes the RA or DRA logging in, submitting the request, receiving helpdesk follow-up via email, and the requester receiving new account information after the RA creates/approves the account.

What steps are involved in registering CCIS end-users and handling password resets?

The guide covers registering CCIS end-users and managing CCIS users’ usernames, roles, and access. It also explains how to change roles and/or add end-users to CCIS and how to perform end user password resets.

Oct 5, 2026

Uploaded by Jordan Avery