BMW Group Technical Information System (TIS) Website User Guide - AOS Online Diagnostics, Programming, and Technical Support

Oct 28, 2026

Upload by Ben

User guide describing the BMW Group Technical Information System (TIS) website structure, access rules, and subscription-based content. It explains the three main sections: general website information, Aftersales Online System (AOS) resources (diagnostics, programming, repair instructions, and tooling), and FAQs with AOS technical support workflows. It also covers authorized regions, account termination for falsified location data, available information categories, and technical prerequisites. Requirements include network bandwidth, LAN connectivity, latency guidance, stable IP, hardware specs, supported Windows versions, and required communication interfaces (ICOM Next, PTT compatible with SAE J2534).

LanguageEnglish

CategoryTechnology

FormatPDF

Pages8

Reading Time20 min

AccessFree to download

Section 1: What Information is available with a subscription

General Website Information

Information not available

Information available

Service Information

Tools and Equipment

Videos

Noise Catalog

AOS

Contact and ticket support

TIS Home Page

TIS Search

Section 2: AOS Information

Introduction

ISTA Diagnosis and Programming Application

ISTA/P Online-Control Module Reprogramming

AIR

ECU Validation Tool

RDC Trigger Tool

Technical Requirements

Network / internet connection

Hardware

Operating system, runtime environments & port releases

BMW Group Technical Information System (TIS) Website User Guide This guide is split into three sections: Section 1: What Information is available with a subscription Section 2: AOS Information (Online Diagnostics, Programming, and Repair Instructions) Section 3: FAQs and Technical Support Section 1: General Website Information The three websites listed below are authorized for use by persons located in the United States and Canada only. For all other locations visit: [https://aos.bmwgroup.com/](https://aos.bmwgroup.com/) Any accounts created with falsified location information will be terminated There are three websites available, each requires a separate account and subscription for access: [HTTPS://bmwtechinfo.bmwgroup.com](HTTPS://bmwtechinfo.bmwgroup.com) Contains BMW vehicle and SAV information. [HTTPS://minitechinfo.bmwgroup.com](HTTPS://minitechinfo.bmwgroup.com Contains MINI)[ Contains MINI](HTTPS://minitechinfo.bmwgroup.com Contains MINI) vehicle information. [HTTPS://rollsroycetechinfo.bmwgroup.com](HTTPS://rollsroycetechinfo.bmwgroup.com Contains)[ Contains](HTTPS://rollsroycetechinfo.bmwgroup.com Contains) Rolls Royce Information. Information not available • Vehicle Key Codes The BMW Group does not provide keycodes to locksmiths except for those located in the state of California. For locksmiths located in the state of California please email: [CKL_CIC@bmwna.com](CKL_CIC@bmwna.com) • Motorcycle Repair Information is not available Information available Service Information: Service Bulletins – Technical Service Bulletins OBD – Generic OBD information Legacy – Limited Repair information for pre MY2000 vehicles Tools and Equipment: Special tool and workshop equipment information Videos: Technical videos Noise Catalog: Audio clips used to help with noise diagnosis AOS: ISTA/P – Programming application for older vehicles ISTA – Vehicle Diagnosis and Programming, Repair Manuals and Wiring Diagrams AIR – Parts, labor, and technical specifications ECU Validation – application to validate control unit replacements RDC tool – Used to calibrate the BMW TPM tool Contact AOS Support-Used to submit a support ticket for AOS application support AOS Ticket tracker – allows the user to track their open tickets AOS install guide – Installation guide for AOS software TIS Home Page The home screen will show you the latest technical bulletins TIS Search • The search bar at the top of the website can be used to search for service bulletins. • The search bar is not to search for repair information. You must use the AIR or ISTA applications to look up repair instructions. Section 2: AOS Information Introduction The Aftersales Online System – AOS, has been developed specifically for independent automotive workshops to provide an extensive range of resources. The following applications are available: ISTA Diagnosis and Programming Application • Fault Code Diagnosis • Test Plans • Repair Instructions (E30 or higher) • Technical Data • Wiring diagrams • P-Code lookup ISTA has integrated programming capabilities for F and G Series vehicles. ISTA should be used to program all F and G Series and newer vehicles. ISTA/P Online-Control Module Reprogramming All BMW E Series and MINI R series vehicles can be programmed with ISTA/P AIR The AIR application provides access to Labor times, and parts information. ECU Validation Tool In certain situations, the ECU validation tool is required to complete a programming session on certain vehicles. RDC Trigger Tool Used to update the software of the BMW RDC tool Technical Requirements To use all the applications in the Aftersales Online System (AOS), the following technical prerequisites must be met (as of: 21/10/2025) . 1. Network / internet connection • Internet access with a download bandwidth of at least 4 Mbps and an upload bandwidth of at least 400 Kbps is required. • For the

FAQs

Which regions are authorized to access the TIS websites, and what happens if location information is falsified?

The authorized websites are for people located in the United States and Canada only. Accounts created with falsified location information will be terminated.

What information can users access through the service information section?

Users can access service bulletins (technical service bulletins), generic OBD information, and legacy limited repair information for vehicles pre MY2000.

What technical prerequisites are required to use the AOS applications?

Requirements include sufficient internet bandwidth and LAN connectivity for diagnoses/programming, stable IP during the session, minimum hardware specifications (CPU, RAM, disk, screen resolution, USB), supported Windows versions, required runtime environments (Java and .NET Framework), and supported vehicle communication interfaces such as ICOM Next or a compatible SAE J2534 PTT.

Oct 28, 2026

Upload by Ben