Before the exams - Form 3 - Damaged or open question paper packet - Report incident and reseal steps

Oct 23, 2026

Uploaded by Jacob

Before the exams - Form 3 is used to report any exam materials that have been damaged or opened during transit or when the outer packaging is opened on arrival. It applies to question paper packets, speaking test materials, and confidential exam materials, including cases where the wrong packet is opened in the exam room. The form requires incident details, centre information, inspection checks, damage descriptions, access and storage history, resealing confirmation, and required photographs, with submission immediately after the incident.

LanguageEnglish

CategoryExam

FormatPDF

Pages3

Reading Time8 min

AccessFree to download

Centre report

Incident details and packet status

Access, storage, and resealing confirmation

Checklist of completed steps

Guidance notes

Returning the form

Before the exams – Form 3 Damaged or open question paper packet Use this form to report any exam materials that have been damaged or opened in transit, or while opening the outer packaging on arrival. This includes question paper packets, speaking test materials and confidential exam materials. If you have opened the incorrect question paper packet in error in the exam room, please complete Exam day – Form 11. You must complete and submit the form immediately after the incident has occurred. This means on the same day, or no later than 12:00, local time, the next working day. Centre number Centre name Incident discovered by (name) Exam series Airway bill number Syllabus/component Syllabus/component Syllabus/component Syllabus/component | | | | | | | --- | --- | --- | --- | --- | Incident discovered by (job title) Date despatch received Date the damaged/open packet was discovered / / / / Syllabus name Syllabus name Syllabus name Syllabus name | Please answer the following questions: | | | Centre report | | --- | --- | --- | --- | | Is there any indication that the package has been inspected by customs? | Yes
☐ | No
☐ | | | Is there any damage to the outer (courier) packaging?
If yes, please tell us:
- how it is damaged
- how the damage occurred (if you know) . | Yes
☐ | No
☐ | | | Is the blue confidential exam material packet orthe blue question paper packet damaged or open?
If yes, please tell us:
- how it is damaged
- how the damage occurred (if you know) . | Yes
☐ | No
☐ | | | Is the transparent inner bag damaged or open?
If yes, please tell us:
- who has had access to the exam material, including their names and job titles.
If yes, do you have the correct number of question papers or confidential materials? | Yes
☐
Yes
☐ | No
☐
No
☐ | | | Has anyone seen the contents of the exam material?
If yes, please tell us their names and job titles. | Yes
☐ | No
☐ | | | --- | --- | --- | --- | | Where has the packet been stored?
Please tell us:
- who received the despatch and where it was opened
- where the packet was stored after the despatch was opened
- when it was put there
- who has had access to this area
- where the packet is currently stored. | | | | | Have you resealed the question paper packet in accordance with our regulations, as detailed below?
Please tell us:
- where the packet was resealed and who was present
- the date and time you resealed it. | Yes
☐ | No
☐ | | | Please follow these steps and tick to confirm you have completed them: | | | | --- | --- | --- | | 1. You have attached photographs of the outer (courier) packaging (if applicable) . | ☐ | Yes | | 2. You will keep the outer (courier) packaging of the despatch. | ☐ | Yes | | 3. You have provided the following photographs of the blue packet:
a) front and back of the blue packet
b) label on the blue packet
c) damage to the blue packet. | ☐ | Yes | | 4. You have provided photographs showing the condition of the transparent inner bag. If the damage to the blue packet is large enough to be able to see the transparent inner bag, please provide photos so that we can verify whether the transparent inner bag has been damaged or opened. Only complete this step if you are able to see/access the inner transparent bag without causing any further damage to the blue packet. Make sure no exam text / confidential material is visible in these photographs. | ☐ | Yes | | 5. You have provided photographs of the front and back of the resealed question paper packets.
Make sure you include photographs of:
a) exam details on the new envelope
b) two signatures over the seal covered with clear tape. | ☐ | Yes | By writing your name in the space below you are confirming that you have completed this form in your own words and have checked to make sure it is accurate. Name (Head o

FAQs

When must the Form 3 be completed and submitted after the incident?

Complete and submit it immediately after the incident, on the same day or no later than 12:00 local time on the next working day.

What types of exam materials does this form cover?

It covers question paper packets, speaking test materials, and confidential exam materials, including incidents during transit and opening the outer packaging on arrival.

What evidence and resealing steps are required in the form?

Provide required photographs of packaging and packets, confirm whether items are damaged or open, record access and storage details, and confirm resealing with the date and time, including signatures over the seal and clear tape coverage.

Oct 23, 2026

Uploaded by Jacob