Application of Strategies for Conflict Resolution for First-year Undergraduate Students in Yunnan Province, China

Q: What were the objectives of the study?

The study aimed to evaluate the application’s efficiency, compare academic performance before and after use, and measure students’ satisfaction with the application.

Q: How were participants selected and what instruments were used?

Thirty first-year undergraduate students in Yunnan Province were selected through purposive sampling. The study used the conflict resolution application, a pretest, a post-test, and a student satisfaction questionnaire.

Q: What were the key findings about learning outcomes?

Post-test scores were significantly higher than pre-test scores (t=20.68, p<.05). Expert evaluations rated the content as highly appropriate and the media design as excellent, and the application showed high E1/E2 efficiency.

Oct 15, 2026

Uploaded by Ophelia

This study investigated the efficiency of an application based on conflict resolution strategies for first-year undergraduate students in Yunnan Province, China; compared students’ academic performance before and after using the application; and assessed student satisfaction. Thirty students participated via purposive sampling. Instruments included the application, a pretest, a post-test, and a satisfaction questionnaire. Results showed significant improvements in post-test scores (t=20.68, p<.05), high E1/E2 efficiency (81.40/81.23), expert-rated content appropriateness and excellent media design, and high satisfaction (M=4.51).

LanguageEnglish

CategoryResearch & Report

FormatPDF

Pages14

Reading Time35 min

AccessFree to download

Abstract

Introduction

Conflict and learning environment in higher education

Need for conflict-resolution teaching tools

Context of Yunnan Province’s ethnic diversity

TOJET: The Turkish Online Journal of Educational Technology – January 2026, volume 25 Issue 1 Application of Strategies for Conflict Resolution for First-year Undergraduate Students in Yunnan Province, China Yanyan FAN Learning Technology and Innovation Division, Faculty of Technical Education, Rajamangala University of Technology Thanyaburi, Pathum Thani, 12110, Thailand [yanyan_f@mail.rmutt.ac.th](yanyan_f@mail.rmutt.ac.th), ORCID: 0009-0002-6533-3634 Thosporn SANGSAWANG*(Corresponding author) Educational Technology and Communications Division, Faculty of Technical Education, Rajamangala University of Technology Thanyaburi, Pathum Thani, 12110, Thailand [sthosporn@rmutt.ac.th](sthosporn@rmutt.ac.th), ORCID:0000-0002-7926-6949 ABSTRACT The objectives of this study were to 1) investigate the efficiency of an application based on conflict resolution strategies for first-year undergraduate students in Yunnan Province, China, 2) compare students' academic performance before and after using the application, and 3) assess students' satisfaction with the application. The sample consisted of 30 an application based on conflict resolution strategies for first-year undergraduate students in Yunnan Province, China, selected through purposive sampling. The research instruments included the conflict resolution application, a pretest, a post-test, and a student satisfaction questionnaire. The statistics used for analyzing the data were percentage, mean, standard deviation, and the t-test for the dependent sample.The research findings revealed that the application was effective in enhancing student learning, achieving an E1/ E2 efficiency score of 81. 40/81 .23. Expert evaluations rated the content of the application as highly appropriate (􀝔̅ = 4. 51, SD = 0.50) and the media design as excellent (􀝔̅= 4.78, SD = 0.50) . Students’ post-test scores (􀝔̅= 16.27, SD = 1.48) were significantly higher than their pre-test scores (􀝔̅ = 8. 80, SD = 2. 33) , with a t-value of 20 .68 at the .05 level of significance. Furthermore, student satisfaction with the application was high, with a mean score of 4 .51. Keywords: conflict resolution strategies, educational application, undergraduate students INTRODUCTION The pursuit of developing and promoting an academic environment conducive to reducing social conflict the inevitable conflict of social interaction requires consideration of individual identities from diverse backgrounds, values, and perspectives. Adapting to social harmony, human development, and the creation of conflict-reduction environments and strategies in higher education aim to enhance students' crucial interpersonal skills, including communication, empathy, negotiation, and problem-solving. These skills not only foster harmony in the classroom but also prepare students for future professional and social environments. Teamwork and collaboration among students are essential. Conflict is a vital and unavoidable part of human interaction, especially in educational environments where diverse opinions, academic needs, and interpersonal dynamics converge. Undergraduate students in Yunnan Province, China, face various forms of conflict, such as peer discord, group project disputes, cultural misunderstandings, and confrontations between professors and students. If left unmanaged, these conflicts can negatively impact academic achievement, mental health, and university harmony. Research on the impact of the learning environment on academic achievement at Guangdong Provincial University of Technology highlights the importance of a friendly, inclusive, and stimulating learning environment that fosters student engagement, motivation, and academic success. This research analyzed the components ofa constructive learning environment, namely student unity, support, participation, collaboration, and equality. Descriptive, comparative, and correlational research methods were used to collect data from 407 students respondents. The findin

FAQs

What were the objectives of the study?

The study aimed to evaluate the application’s efficiency, compare academic performance before and after use, and measure students’ satisfaction with the application.

How were participants selected and what instruments were used?

Thirty first-year undergraduate students in Yunnan Province were selected through purposive sampling. The study used the conflict resolution application, a pretest, a post-test, and a student satisfaction questionnaire.

What were the key findings about learning outcomes?

Post-test scores were significantly higher than pre-test scores (t=20.68, p<.05). Expert evaluations rated the content as highly appropriate and the media design as excellent, and the application showed high E1/E2 efficiency.

Oct 15, 2026

Uploaded by Ophelia