Absence Management - Sign in, searching for jobs, and multi-district PIN guide

Sep 11, 2026

Upload by Aladdin

Absence Management guide covering how to sign in to the Frontline Education application and access available substitute jobs. Provides login support options, job search and acceptance or rejection steps, and help resource navigation. Details mobile access, phone call procedures for requesting assignments, and call menu options. Includes instructions for creating a multi-district PIN, adding associated districts, and changing or recovering a PIN, plus related contact and learning center resources.

LanguageEnglish

CategoryHealthcare

FormatPDF

Pages9

Reading Time23 min

AccessFree to download

Signing in

Searching for available jobs

Getting help and resources

Mobile options

Call options for Absence Management

When you call into Absence Management

When Absence Management calls you

Additional resources

Creating a multi-district PIN

Adding districts

Changing or recovering your PIN

View or update via Preferences

Retrieve via PIN recovery

Absence Management SIGNING IN Go to app.frontlineeducation.com.Enter yourusername and password and click Sign In.Or,ifapplicable,use the organization SSO link. ## LOGIN SUPPORT If you cannot recall your credentials,use the recoveryoptions or click the "Having trouble signing in?"link foradditional troubleshooting details. ## SEARCHINGFOR AVAILABLE JOBS Review available jobs directly on the homepage orvia the“Available Jobs”option in your side navigation.These potential jobs appear in green on the calendar and in list form under the“Available Jobs”tab. To accept ajob,click the Accept button beside the absence(or click Reject to remove ajob from the list). Sign in with a Frontline IDFrontline UsernameFrontline Password Sign In with Frontline IDForgot Username |Eorgot PasswordHaving trouble signing in?Click here for more informationOr Sign In with Organization SSO ## GETTING HELPAND RESOURCES Ifyou have questions,click Help Resources in thetop purple bar of your application.View yourOrganization Admin's contact details or selectFrontline Support to access learning resources. ## MOBILE OPTIONS Mobile App You have access to the Frontline Education mobile app.This free app provides increased accessibility tojob alerts and other job acceptance tools.Search“Frontline Education”viathe app store to download itand use your system username and password to sign in. ## Call Options for Absence Management To call,dial 1-800-942-3767.You willbe prompted to enteryour ID number(followed by the\#sign),then your PIN number(followed by the\#sign). If an available job has not been filled by another substitute two days before the absence isscheduled to start,the system willautomatically begin to callsubstitutes and try to fill the job. When the system calls you,be sure to say a loud and clear“Hello”after answering.It will call about onejob at atime,even if you are eligible for other jobs.You can always call in to hear a list of all availablejobs. | When You Callinto Absence Management
● Find available jobs-Press 1
● Review or cancel upcomingjobs-Press 2
● Review or cancel a specificjob-Press 3
● Review or change your personal information-Press 4 | | --- | | When Absence Management Calls You
● Listen to available jobs-Press 1
·Prevent Absence Management from calling again today-Press 2
·Prevent Absence Management from ever calling again-Press 9
·If interested in available jobs-Press 1 and enter PIN,followed by the\#sign | ## ADDITIONAL RESOURCES Sign in and search for the following topics in the Learning Center for next steps: | ·Getting Started | ·Popular Questions | ·Frontline Mobile App | | --- | --- | --- | Substitute QuickStart Guide |2 | Melody Pond
②今
Muti-Distrlct View
HELPRESOURCES
CONTACT YOUR ORGANIZATION
Victoria County School District
Erie Owens
Phone:(555)849-9075
@Frontline Support | | --- | ## Creating a Multi-District PIN This article explains how substitutes who work at multiple districts can create a multi-district PIN. You will use your multi-district PINto access jobs over the phone and/or to clockin at akiosk(if your district uses the Time and Attendance system).See SubstituteLogin Credentials to learn more. Click ahyperlink below to jumpto that topic: ### ·Creating the PIN ·Adding Districts Creating the PIN Once you sign in,the system will recognize that you work in different districts,and it should issuea prompt to create a multi-district PIN.*Please contact your System Administrator if you do notsee this pop-up message. The prompt will indicate that you belong to multiple districts and provide the option to create amulti-district pin.Click the "Create multiple district pin"button to proceed. 4/30/26,1:40 PM On the new page that appears,type your new six-digit numeric PIN,enter it again in theconfrmation box,and click Create once you are finished. ## Adding Districts After

FAQs

How do substitutes sign in to Frontline Absence Management?

Go to app.frontlineeducation.com and enter username and password, then sign in. If applicable, use the organization SSO link. For job access over the phone, use the Frontline ID and phone credentials.

What steps should you follow when searching and accepting available jobs?

Review available jobs on the homepage or via “Available Jobs” in the side navigation. Jobs appear green on the calendar and in the “Available Jobs” tab list. Click Accept to accept a job or Reject to remove it from the list.

How do you create and use a multi-district PIN?

After sign-in, the system prompts you to create a multi-district PIN if you work in different districts. Enter a new six-digit numeric PIN, confirm it, and click Create. Use the multi-district PIN to access jobs by phone and, when applicable, to clock in at a kiosk.

Sep 11, 2026

Upload by Aladdin