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Responsibilities include managing client requests and adjustments, bridging clients with drivers to ensure service and compliance, preparing routing/dispatch schedules, using cloud management software, and providing logistical problem-solving and route efficiency analysis. The position also generates sales opportunities and monthly reports, and contributes to trainings and cross-team support. 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Our team provides hauling services for recycling, composting and Hard-to-Recycle items to businesses and institutions as well as Hard to Recycle material evaluations and market development. In addition we provide professional services including trainings, consulting, waste audits and other services to assist our clients in achieving their respective Zero Waste goals.  \nJOB RESPONSIBILITIES  \nEXTERNAL  \n• Deliver excellent customer service to existing and new clients in an effort to cultivate our relationships as partners in pursuit of Zero Waste.  \n• Assist clients with service requests and adjustments.  \n• Provide support for Hard-to-Recycle one-time collection events at businesses (for materials such as electronics, plastic film, etc. )  \n• Assist with material evaluations, collection strategies and market development for unique Hard to Recycle materials.  \n• Generate sales opportunities through incoming phone inquiries.  \nINTERNAL  \n• Act as bridge between clients and Eco-Cycle drivers to ensure we maintain both high level of service and compliance with materials guidelines.  \n• Assist with preparation of daily routing, dispatch and service scheduling.  \n• Maintain and utilize a cloud-based business management software system, Navusoft and POS, Square.  \n• Provide logistical support to our hauling and CHaRM activities, including routing, dispatching, problem solving, and route efficiency analysis.  \n• Generate monthly reports for internal and external audiences.  \n• Collaborate with and provide support for the Department Director, the Business Manager, Corporate Relations Coordinator and our finance team.  \n• Commit to attending trainings and meetings that keep staff up-to-date on recycling guidelines.  \nQUALIFICATIONS  \n• Strong recycling/composting/Zero Waste and sustainable materials experience or passion, and an active interest in furthering these efforts within the business sector.  \n• Excellent customer service and sales experience.  \n• Flexibility and “can do” attitude to jump in and respond to needs of the team as they arise.  \n• Strong IT skills: Confident in database management and cloud-based software, and knowledge of computer software applications that include spreadsheets and word processing.  \n• Comfortable working in an open office environment.  \n• Cheerful attitude and presence over the phone.  \nCOMPENSATION  \n• This is an hourly position with a starting rate of $22.00 per hour  \n• Fringe benefits include:  \no Paid time off including vacation and sick leave  \no 7 paid holidays  \no Employer match for health/dental insurance and 403b retirement savings  \no Employer paid life and disability insurance  \nTO APPLY  \nInterested candidates should send a cover letter and resume to [recycle@ecocycle.org](recycle@ecocycle.org) The position will remain open until filled. No phone calls or drop-ins please.  \nEco-Cycle is proud to be an Equal Opportunity Employer and workplace. We seek to recruit, develop, and retain the most talented people from a diverse candidate pool to better serve our mission of bringing Zero Waste to all communities. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees and volunteers. Eco-Cycle prohibits discrimination and harassment of any kind. Eco-Cycle employment decisions are based on job requirements and individual qualifications, without regard to race, religion, color, national origin, gender, sexual orientation, gender identity and expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics","cbCaimKsxj7yFGzD","https://ap.wps.com/l/cbCaimKsxj7yFGzD","pdf",233683,"English","# Job Responsibilities\n## External\n## Internal\n# Qualifications\n# Compensation\n# To Apply","[{\"question\":\"What are the main external responsibilities for this role?\",\"answer\":\"Deliver customer service, assist with service requests and adjustments, support Hard-to-Recycle collection events, help with material evaluations and collection strategies, and generate sales opportunities from incoming inquiries.\"},{\"question\":\"What internal work will the coordinator do?\",\"answer\":\"Serve as a bridge between clients and Eco-Cycle drivers, prepare daily routing and dispatch schedules, maintain cloud-based business software, provide logistical support such as route efficiency analysis, and generate monthly reports for internal and external audiences.\"},{\"question\":\"What compensation and application requirements apply?\",\"answer\":\"The hourly position starts at $22.00, includes paid time off, seven paid holidays, employer-matched health/dental, and life and disability insurance. Applicants should send a cover letter and resume to recycle@ecocycle.org and avoid phone calls or drop-ins; the posting remains open until filled.\"}]","Zero Waste Logistics Coordinator - Job Description | PDF",1789316993]