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Up to 3 professional references may be requested later in the application process.  \nJob Purpose: To greet, seat, and farewell guests. To manage reservations, waitlist, telephone, and to-go orders and maintain cleanliness in designated work areas while providing friendly and professional service and to provide a welcoming atmosphere and contribute to a positive work culture.  \nPrimary Duties & Responsibilities  \nGeneral  \n● Greet guests at the door, immediately establishing a welcoming atmosphere. Farewell guests as they leave, imparting a finality of thanks. To make a powerful first and last impression.  \n● Watch and attend the door, enforcing relevant policies and protecting staff and operation.  \n● Proficiently utilize telephone and POS to seat guests, manage reservations, quote wait times, and facilitate to-go orders.  \n● Anticipate and control the flow of business by following rotation/waitlist procedures.  \n● Proficiently utilize POS to accurately communicate orders to kitchen staff.  \n● Perform other duties and responsibilities, as required or assigned.  \nFinancial  \n● Take and process payments.  \n● Be accountable for cash, credit information, and daily sales reports.  \n● Utilize POS proficiently to reflect accurate pricing for goods and services provided.  \n● Conscientiously aid in the increase of sales and reduction of product waste and inefficient procedures.  \nSafety and Planning  \n● Adhere to best practices of food safety standards, work space organization and cleanliness.  \n● Comply with operational standards, company policies, federal/state/local laws, and ordinances.  \n● Assist in maintaining a professional restaurant image including restaurant cleanliness, proper uniform, and appearance standards.  \nGuest Service  \n● Establish a genuine relationship with guests, providing a welcoming environment and a positive guest experience.  \n● Help guests preliminarily navigate menus, answering questions and making educated recommendations, additionally suggesting and upselling.  \n● Help guests with special accommodations, giving thorough direction and hands-on aid when necessary.  \n● Openly receive feedback if/when standards are not met to ensure dissatisfied guests become return guests.  \nOperational Responsibilities  \n● Verify ages of guests ordering alcoholic beverages.  \n● Fulfill assigned \"side-work\", routine cleaning, and organizational duties.  \nPersonnel  \n● Maintain a professionally courteous attitude with all guests and team members, including members of front and back of house, management, and other Zeitgeist departments.  \n● Participate in active dialogue with management to set goals for growth and achievement.  \n● Attend staff and other meetings as needed.  \nCommunity Involvement  \n● Support the organization in providing a strong presence in the local community with community involvement by restaurant personnel.  \nThe Ideal Candidate will be proficient in or capable of:  \n● Being on their feet for consecutive hours.  \n● Having a positive attitude and willingness to share their personality and creativity with guests, providing an interesting and memorable experience beyond the assumptions of service.  \n● Maintaining focus in a fast-paced environment, keeping composure under pressure.  \n● Utilizing POS efficiently.  \n● Accountability for cash and credit information, menu knowledge, service standards, and safety.  \n● Multi-tasking and adapting to arising situations ","cbCaibO3EVBUGJuQ","https://ap.wps.com/l/cbCaibO3EVBUGJuQ","pdf",83867,"English","# Job Description\n## Pay Rate & Benefits\n## To apply\n## Job Purpose\n## Primary Duties & Responsibilities\n### General\n### Financial\n### Safety and Planning\n### Guest Service\n### Operational Responsibilities\n### Personnel\n### Community Involvement\n## Ideal Candidate\n## Qualifications / Education / Experience\n## Key Performance Indicators\n## Job Status","[{\"question\":\"Host 的核心工作职责是什么？\",\"answer\":\"职责包括迎送宾客、管理预订与候补、处理电话与外带订单，并在指定区域保持清洁与安全，同时提供友好专业的服务氛围。\"},{\"question\":\"该岗位的薪酬与福利有哪些？\",\"answer\":\"薪酬为 $12.00/hour；工作满一定时数可累计 PTO，服务超过一定期限后可加入 401k 计划，并享受员工折扣（含每班一餐、非酒精饮品、演出预览之夜、以及免费 Zinema 电影）。\"},{\"question\":\"应聘者需要具备哪些能力或经验？\",\"answer\":\"需要熟悉餐饮相关术语，并具备 POS 使用、现金处理与支付处理能力；同时要求能在快节奏环境中保持专注并能多任务处理，遵守食品安全与公司规章。\"}]","Zeitgeist Restaurant & Bar Host Job Description - 应聘与岗位职责 | PDF",1789325466]