[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-305933-105":53,"doc-detail-305933-en":126},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":119,"head_meta":121,"extra_data":123,"updated_unix":125},105,"en","your-texas-benefits-app-overview-quick-tips","Your Texas Benefits app overview - Quick tips","","Overview and quick tips for the Your Texas Benefits mobile app explain how Android and iOS users access YourTexasBenefits.com features, including English/Spanish viewing and device compatibility. The guide details what the first app version enables: uploading files, viewing key case facts and benefit statuses, applying or renewing benefits, and reporting case changes. It also covers onboarding, login and password recovery, data usage, operating system requirements, and core security practices for protecting private information.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":11,"@type":70,"position":76},"https://docshare.wps.com/template/presentations/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/your-texas-benefits-app-overview-quick-tips/305933/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/your-texas-benefits-app-overview-quick-tips/305933.png","ImageObject",442,249,{"name":88,"@type":89},"wps_ap_test_251126_0180","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-11","2026-09-19",true,{"@type":98,"interactionType":99,"userInteractionCount":73},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What features does the first version of the Your Texas Benefits app include?","Question",{"text":108,"@type":109},"Users can upload files, view important case facts (including dates, people, and SNAP/healthcare/TANF status), apply or renew benefits, and report changes to their case.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"How can users reset a forgotten username or password?",{"text":113,"@type":109},"Users can recover or reset credentials inside the app using the “Get help logging in” link on the login screen. Resetting updates the password for both the app and YourTexasBenefits.com.",{"name":115,"@type":106,"acceptedAnswer":116},"How does the app protect users’ private information?",{"text":117,"@type":109},"The app encrypts all photos before sending, does not store in-app photos on the phone, requires entering the password each time, and logs out after 20 minutes of inactivity.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},305933,1791716848,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":8,"category_name":11,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":135,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":73,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":9},8796095027276,"https://avatar.qwps.com/avatar/d3BzX2FwX3Rlc3RfMjUxMTI2XzAxODA=","For internal use only-not to be used as a handout for clients  \nOverview &Quick Tips:Your Texas Benefits App  \nThe Your Texas Benefits app gives Android and Apple (iOS)phone users access to someYourTexasBenefits.com features.  \nWhile it is designed for the phone,the app also works on Android tablets and iPads.The app is ableto be viewed in English or Spanish (depending on the language setting on a user's phone).  \n# What the app does\n\nThe first version of the Your Texas Benefits app willallow users to:  \n·  Upload files from their phone  \n·  View basic case facts:  \no Important dates  \no People on their case  \no Status of SNAP,healthcare and TANF·  Apply for or renew benefits                           ● Report changes to their case         \n# How users get started\n\n·The app is free in the Google Play Store for Android users and iTunes App Store for Apple users.The app issmall in data size,quick to download and takes up very little storage space.Data charges may apply(seeFrequently Asked Questions below).  \n·  Android users must have version 3.2 or newer and Apple users must have iOS7 or newer.  \nTo check operating system version:  \no Android:Settings>About device>Android version  \no Apple:Settings>General>About>Version  \n·  Users logon with the same user name and password they use for YourTexasBenefits.com.  \n·  If users forget their usename or password,they can recover/reset them inside the app by using the “Get helplogging in”link on the login screen.Resetting a password will change the password for the app andYourTexasBenefits.com.  \n·  To upload files,users must have a case access account created on YourTexasBenefits.com(“I want to see all mycase facts and actions…”).  \n# Frequently Asked Questions\n\nYou can check the status of the files you uploaded by logging on to YourTexasBenefits.com from acomputer and clicking on the “Actions”tab.  \nHow will I know if  \nThere are two ways to know when HHSC has reviewed your files:  \nmy files are  \n1.You are contacted by HHSC for more information (by phone or mail)or  \naccepted?  \n2.Your case status changes from pended to approved or denied.Benefit status can be checkedon YourTexasBenefits.com or in the app.  \nMy files contain  \nThe app has multiple features to protect your private information:  \nprivate  \n1.The app encrypts all photos before they are sent.  \ninformation.Is  \n2.Photos of files taken within the app are not stored on the phone.  \nthis app safe and  \n3.The user must input their password each time they use the app.  \nsecure?  \n4.The app will log out after 20 minutes of inactivity.  \nThe app is free to download and use,however,it will use data from your paid plan if you are notconnected to Wi-Fi.When there is no Wi-Fi available,phones use data,such as 3G and 4G,anddata rates may apply.Contact your mobile service provider for information on your data rates.Free Wi-Fi can often be found at places like libraries,restaurants and coffee shops.HHSC officesdo not have Wi-Fi.  \nDoesit cost  \nanything to use  \nthe Your Texas  \nBenefits app?  \n# What the app doesn't do\n\nThe Your Texas Benefits app works with theYourTexasBenefits.com website,but it does notreplace it.  \nCurrently,users cannot use the app to:  \n## ·  Set up an account\n\n# Uploading files\n\nHow users get help  \n·General help and support is available in the app in the Help Center feature.Users do not need to be logged intothe app to access the Help Center.To access the Help Center:  \n1.Tap the menu icon in the header bar(目)to slide the menu drawer open from the left side of the screen.  \n2.Tap \"Help Center\"to bring up the Help Resources.  \n·Help with Your Texas Benefits is available by dialing 2-1-1(option 2),in the FAQ section onYourTexasBenefits.com,and at local offices or Community Partners.","cbCaittLp1RDc47Q","https://ap.wps.com/l/cbCaittLp1RDc47Q","pdf",563459,6,"English","# What the app does\n# How users get started\n# Frequently Asked Questions\n# What the app doesn't do\n## Set up an account\n## Uploading files\n# How users get help","[{\"question\":\"What features does the first version of the Your Texas Benefits app include?\",\"answer\":\"Users can upload files, view important case facts (including dates, people, and SNAP/healthcare/TANF status), apply or renew benefits, and report changes to their case.\"},{\"question\":\"How can users reset a forgotten username or password?\",\"answer\":\"Users can recover or reset credentials inside the app using the “Get help logging in” link on the login screen. Resetting updates the password for both the app and YourTexasBenefits.com.\"},{\"question\":\"How does the app protect users’ private information?\",\"answer\":\"The app encrypts all photos before sending, does not store in-app photos on the phone, requires entering the password each time, and logs out after 20 minutes of inactivity.\"}]","Your Texas Benefits app overview - Quick tips | PDF",1789831058]