[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-275085-105":53,"doc-detail-275085-en":126},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":119,"head_meta":121,"extra_data":123,"updated_unix":125},105,"en","writing-effective-emails-starting-and-finishing-emails","Writing effective emails - starting and finishing emails","","Guidance focuses on how to start and finish emails clearly and appropriately. It explains when to use formal versus informal style, then provides example greetings, opening phrases, closing phrases, and sign-offs. Practical layout and punctuation rules cover commas after opening/closing phrases and where to place the recipient name and sender name. The document also offers a full informal example email and a three-paragraph structure with model sentence starters for asking how someone is, sharing news, and closing politely.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/writing-effective-emails-starting-and-finishing-emails/275085/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/writing-effective-emails-starting-and-finishing-emails/275085.png","ImageObject",442,249,{"name":88,"@type":89},"Connor ","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-11-01","2026-09-15",true,{"@type":98,"interactionType":99,"userInteractionCount":35},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"How do you decide whether an email should be formal or informal?","Question",{"text":108,"@type":109},"Choose formal when you want to be polite or do not know the reader well, and informal when you want to be friendly or know the reader well.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What punctuation and layout rules are used when starting and finishing an email?",{"text":113,"@type":109},"A comma is normally written after the opening phrase, and the recipient’s name is followed by a new line. For finishing, a comma follows the closing phrase, then a new line is used to write the sender’s name.",{"name":115,"@type":106,"acceptedAnswer":116},"What are the typical parts of an informal email between the greeting and the sign-off?",{"text":117,"@type":109},"Write a greeting, then up to three paragraphs, usually including an opening paragraph (how the person is and why you wrote), a main paragraph (your news), and finally end with a sign-off and your name.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},275085,1790023860,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":35,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":135,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":76},687207022233,"https://ap-avatar.wpscdn.com/davatar_155a257f0dc6eb9ab79c44ca47cae57d","Starting and finishing emails  \nHere are some important points to consider when starting and finishing an email.  \nFormal or informal?  \nWe write a formal email when we want to be polite, or when we do not know the reader very well. A lot of work emails are formal. We write informal emails when we want to be friendly, or when we know the reader well. A lot of social emails are informal. Here are some examples of formal and informal messages:  \n\n| Formal | Informal |\n| --- | --- |\n| An email to a customer A job application An email to your manager A complaint to a shop\u003Cbr>An email from one company to another company | A birthday greeting to a colleague\u003Cbr>An email to a colleague who is also a good friend\u003Cbr>A social invitation to a friend at your workplace An email with a link to a funny YouTube clip A message to a friend on a social networking site |\n\nBefore you start writing an email, decide if you want to write a formal email or an informal one.  \nLayout and punctuation  \nStarting an email: We normally write a comma after the opening phrase. We start a newline after the name of the person we’re writing to.  \nFinishing an email: We normally write a comma after the closing phrase. We start a newline to write our name at the end.  \n\n| Formal | Informal |\n| --- | --- |\n| Dear Mr Piper, | Hi Tim, |\n| I am writing to thank you for all your help. | Many thanks for your help. |\n| I look forward to seeing you next week. | See you next week. |\n| With best wishes, | Cheers, |\n| John Smith | John |\n\nPhrases for starting and finishing  \nHere are some phrases which we use for starting and finishing emails. We use these informal and informal emails:  \n\n| Starting phrases | Dear Tim,\u003Cbr>Good morning Tim, |\n| --- | --- |\n| Ending phrases | Regards,\u003Cbr>With best wishes,\u003Cbr>With many thanks and best wishes, |\n\nYou also need to know which phrases to use only in a formal email or an informal one:  \nHow to write an email to a friend giving news  \n\n|  | Formal | Informal |\n| --- | --- | --- |\n| Starting phrases | Dear Mr Piper,\u003Cbr>Dear Sir or Madam, | Hi Tim,\u003Cbr>Hi there Tim,\u003Cbr>Morning/Afternoon/Evening Tim, Hello again Tim, |\n| Ending phrases | Yours sincerely, Yours faithfully,\u003Cbr>Yours truly, | Rgds, Cheers, Bye for now, See you soon, |\n\nExample  \nHi Chris,  \nIt’s been a while! How are you doing? Thanks for your last email. Sorry I didn’t reply sooner but I’ve been very busy. I thought I’d drop you a line to say ‘hi’ and tell you about what I’ve been up to.  \nThings are going OK for me. Work is the same as usual. I’ve been doing a lot of overtime and saving money, so hopefully, I’ll be able to afford my own place this time next year. I’ve also been trying to get fit, so I’ve been jogging twice a week and I’ve joined a gym. I’ve lost a few kilos already so I’m quite pleased about that. By the way, I went to Exeter to visit my mum last week, and you’ll never guess who I ran into. Marsha and Ian! I couldn’t believe it. They send their love. We went out to a nice restaurant by the harbour to catch up. Ian’s got a new job. He’s working in alab doing research and he loves it. Marsha hasn’t been well lately. She’s been feeling very tired, and she’s been to the doctor a few times. But don’t worry, it’s all good news. She’s pregnant! Isn’t that great?  \nAnd what about you? How are you getting on in your new job in Italy? How long have you been there now? Three months? I hope you’ve found a nice place to live and met some interesting people. How are you finding the language? I must go now; I have to catch a train. Please, get in touch and let me know all about Italy.  \nLove,  \nAmy  \nStructure and useful phrases  \nYou should start your email with a greeting and end it with a sign-off (closing line with your name under it) .  \nGreeting  \nUse an informal greeting such as:  \n􀁸 Hi Tom!  \n􀁸 Hello David,  \n􀁸 Dear Sarah,  \nSign-off  \nFinish your email with one of these phrases and write your name under it.  \n􀁸 Kind regards,[More formal]  \n􀁸 Best, [Casual]  \n􀁸 A","cbCaijAQ7aVqVKq0","https://ap.wps.com/l/cbCaijAQ7aVqVKq0","pdf",842683,7,"English","# Starting and finishing emails\n## Formal or informal?\n## Layout and punctuation\n## Phrases for starting and finishing\n# Example\n## Structure and useful phrases\n## Greeting\n## Sign-off","[{\"question\":\"How do you decide whether an email should be formal or informal?\",\"answer\":\"Choose formal when you want to be polite or do not know the reader well, and informal when you want to be friendly or know the reader well.\"},{\"question\":\"What punctuation and layout rules are used when starting and finishing an email?\",\"answer\":\"A comma is normally written after the opening phrase, and the recipient’s name is followed by a new line. For finishing, a comma follows the closing phrase, then a new line is used to write the sender’s name.\"},{\"question\":\"What are the typical parts of an informal email between the greeting and the sign-off?\",\"answer\":\"Write a greeting, then up to three paragraphs, usually including an opening paragraph (how the person is and why you wrote), a main paragraph (your news), and finally end with a sign-off and your name.\"}]","Writing effective emails - starting and finishing emails | PDF",1789484931]