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Responsibilities include managing and implementing web and LMS content updates, edits in the content management system and LMS, basic HTML/CSS corrections, and publishing new pages or sections while adhering to documented guidelines, style, grammar, and accessibility standards. 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This role requires the ability to communicate challenges or technical information in a non-technical manner to management and internal content/business owners and stakeholders is important.  \n• Self-starter with an ability to collaborate in a team environment.  \n• Excellent communication skills both written and verbal.  \n• Excellent time management skills and meticulous attention to detail.  \n• Effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads.  \n• Meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.  \n• Effectively communicate and provide customer service to internal and external customers.  \n• Work independently to manage multiple assignments while keeping content owners informed of the progress.  \n• Think globally and understand how content edits on one area of any web property may impact other areas of the site and/or related media.  \nResponsibilities  \nThe Web/LMS Content Manager responsibilities include, but are not limited to, managing content updating or editing for other digital projects; effectively managing updates to achieve business goals and priorities; and proficiently and succinctly ensuring updates/edits are made in adherence to documented guidelines and expertise.  \n• Manage content projects and keep business owners informed of the progress of requested updates.  \n• Implement updates, validate the look/ feel, edit content within the content management system and LMS.  \n• Perform website/LMS edits (basic HTML) ensure proper location, look, feel and functionality, or digital content.  \n• Work to capture goals and needed revisions or new site pages/sections for website and LMS.  \n• Post documents to both website/LMS and sends all required notifications.  \n• Implement requested updates to widgets , pages, LMS and create/publish new pages or site sections.  \n• Ensure posted content follows standards, Style Guide, writing style, grammar, punctuation, and spelling.  \n• Monitor web writing for consistency across pages on web/digital media.  \n• Ensure proper META data tagging is done on content to optimize internal website search.  \n• Ensure search engine optimization and 508 compliance guidelines are followed when making content edits.  \n• Assist in performing business analyst duties such as metrics and reporting on website performance, training staff on the content management system, and documenting processes and procedures for the website/LMS.  \n• Provides input into technical workflows and processes.  \n• Escalates issues and concerns with the workflow or CMS to ensure there is no customer-facing disruption.  \n• Provide guidance, prioritization, and motivation to others to meet sensitive deadlines in the delivery process.  \n• Coordinate with third party vendors to integrate solutions into the website and LMS.  \n• Provide LMS end user support and troubleshooting.  \n• Evaluate accessibility of website, LMS and communication documents.  \nTechnical Background  \n\n| • Previous web content management and proofreading and editing web content experience.\u003Cbr>• General knowledge of web usability and functionality\u003Cbr>• Familiarity with content management systems (Sitefinity, Wordpress, etc. )\u003Cbr>• Familiarity with Learning management systems (BlueSky, Blackboard, MemberClicks, etc. )\u003Cbr>• Knowledge of website development coding language: HTML and CSS\u003Cbr>• Knowledge in the MS Office Suite, Word, PowerPoint, and Excel","cbCairJxIiCU2XLw","https://ap.wps.com/l/cbCairJxIiCU2XLw","pdf",251801,"English","# Responsibilities\n## Content management and updates\n## SEO, metadata, and accessibility\n## Reporting and process support\n# Qualifications\n## Education and experience","[{\"question\":\"What are the core responsibilities of the Web/LMS Content Manager?\",\"answer\":\"The role manages and implements web and LMS content updates and edits, validates layout and functionality, publishes documents and new pages/sections, and keeps business owners informed of progress.\"},{\"question\":\"What technical skills and tools are expected?\",\"answer\":\"The position requires basic HTML and CSS for edits, familiarity with content management systems and learning management systems, and experience with MS Office. It also values knowledge of analytics platforms and digital accessibility regulations.\"},{\"question\":\"How does the role ensure content quality and compliance?\",\"answer\":\"The manager enforces style, writing, and grammar standards, applies proper META data tagging, follows SEO and Section 508 accessibility guidelines, and evaluates accessibility across web, LMS, and communication documents.\"}]","Web/LMS Content Manager - Job Description | PDF",1789357533]