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Site Manager, Assistant Site Manager(s) , Supervisors  \nPOSITION SUMMARY  \nThe Valet Service Attendant / Hotel Location parks guest vehicles in a safe and courteous manner.  \nESSENTIAL DUTIES / RESPONSIBILITIES  \n• Greet guests  \n• Open and close car doors for guests and doors to hotel, restaurant, etc.  \n• Mark and issue valet tickets according to standard procedures  \n• Park vehicles in appropriate location as instructed  \n• Return vehicles to guests  \n• Keep the valet area clean and free of rubbish and debris at all times  \n• Stand in line properly on the driveway (alert and at attention, no hands in pockets)  \n• Examine every vehicle upon arrival and upon every interaction for any possible damage (notate all damage scratches, scuffed paint, etc. )  \n• Avoid adjusting vehicle controls if possible (stereo, seats, mirrors and/or A/C)  \n• Secure all electronic devices in glove box  \n• Close windows and lock doors  \n• Perform service recovery (work together with Shift Supervisor and/or Assistant Manager(s) and/or Site Manager to resolve parking related guest service issues)  \nOTHER DUTIES  \n• Assist guests with luggage (storage, delivery and/or retrieval) and luggage removal from car as needed  \n• Provide guests with information about hotel services and amenities (if applicable)  \n• Polish bell carts (if applicable)  \n• Follow all standard operating procedures (“SOP”) from the hotel location regarding Bellman duties (if applicable)  \n• Provide guests with direction around the immediate area  \n• Upon request from APS management, perform Crossing Guard duties:  \no Control vehicle and pedestrian movement  \no Monitor traffic flow to locate safe gaps through which pedestrians may cross streets  \no Direct and escort pedestrians across streets, stopping traffic as necessary  \no Direct traffic movement using stop signs, reflective wands, reflective vest, and hand signals  \n• Claim management: Be able to locate and complete claim document with appropriate verbiage  \n• Team member injury management:  \no Maintain knowledge of nearest APS medical clinic location  \no Promptly address any/all employee injuries and notify your supervisor immediately  \n• Report and document all possible site hazards and/or issues to the property operations team immediately. Examples:  \no Oil spots  \no Potholes  \no Persons loitering  \n• Be aware of your working environment. Periodically observe your area for potentially dangerous individuals or obstacles and report suspicious activity  \n• Put away cell phones and all electronic devices; usage of these items is prohibited during shift unless previously approved by site manager or supervisor in charge  \n• Team member car keys must be turned into location manager upon arrival for shift  \n• Assist with hotel operations, delivering items, folding and bagging newspaper, etc.  \n• If an accident/incident occurs, do not interfere with supervisor/management and customer interaction  \nKNOWLEDGE, SKILLS AND ABILITIES (MINIMUM QUALIFICATIONS)  \n• Must have valid CA driver’s license  \n• Must maintain a clean DMV record (DMV pull notice and driving background/record)  \n• Must have basic math skills  \n• Must have ability to multitask  \n• Must have excellent customer service skills  \n• Must have knowledge of nearby freeways  \n• Must be able to stand for long periods of time  \n• Must be able to run to and from vehicles except in designated “No Running” areas  \n• Must be able to drive stick shift  \n• Must adhere to driving speed limit of (5) five miles per hour in all APS locations  \n• Know the key names AND positions of the APS client  \n• Know your APS management structure  \n• Understand Visitor policy and Fraternization policy  \n• Must be able to work overtime when needed  \n• Attitude: Having a positive attitude at all times makes your job more enjoyable and keeps our customers happy  \n• Honesty: Honesty is i","cbCaiqEpuJ6m0JVy","https://ap.wps.com/l/cbCaiqEpuJ6m0JVy","pdf",315055,7,"English","# Position Summary\n## Essential Duties / Responsibilities\n## Other Duties\n## Knowledge, Skills and Abilities (Minimum Qualifications)\n## Physical Demands\n## Work Environment / Conditions","[{\"question\":\"What is the primary responsibility of a Valet Service Attendant / Hotel Location?\",\"answer\":\"To park guest vehicles safely and courteously while following standard valet procedures and providing professional guest service.\"},{\"question\":\"What duties are required regarding vehicle and guest interactions?\",\"answer\":\"Greet guests, open and close car doors, mark and issue valet tickets, park as instructed, return vehicles to guests, and examine each vehicle for damage during arrivals and interactions.\"},{\"question\":\"What qualifications and work requirements must applicants meet?\",\"answer\":\"A valid CA driver’s license, a clean DMV record, basic math skills, excellent customer service skills, ability to multitask, knowledge of nearby freeways, and readiness to stand for long periods, work overtime, and drive stick shift.\"}]","Valet Service Attendant - Hotel Location - Job Description | PDF"]