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Focuses on leading user research and usability testing to shape user experience and visual design across Turn2us digital products. Responsibilities include evaluating user requirements, designing information architecture and user journeys, creating personas and scenarios, building wireframes and UI elements, and championing accessibility through qualitative and quantitative testing, workshops, and skills sharing.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":16,"@type":70,"position":76},"https://docshare.wps.com/template/resumes/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/ux-ui-designer-job-description-august-20/260540/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/ux-ui-designer-job-description-august-20/260540.png","ImageObject",442,249,{"name":88,"@type":89},"8796093062539","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-22","2026-09-13",true,{"@type":98,"interactionType":99,"userInteractionCount":47},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What is the main purpose of the UX / UI Designer role?","Question",{"text":108,"@type":109},"Lead user research and usability testing to shape user experience and visual design of the digital platform. Work across the organisation to create a joined-up customer journey across products.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What are the key responsibilities?",{"text":113,"@type":109},"Gather and evaluate user requirements, design information architecture and user journeys, create scenarios and personas, shape visual design, and champion user research and accessibility across the organisation.",{"name":115,"@type":106,"acceptedAnswer":116},"What experience and skills are required in the person specification?",{"text":117,"@type":109},"At least 2 years UX/UI design experience, a professional portfolio for web and mobile, working knowledge of UX/UI tools (e.g., Sketch, InVision, Visio), strong communication, and knowledge of accessibility best practices (W3C) to at least AA.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},260540,1790487218,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":60,"doc_module":9,"category_id":15,"category_name":16,"doc_title":59,"doc_description":61,"doc_content":129,"file_id":130,"file_url":131,"file_type":132,"file_size":133,"view_count":47,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":47,"language":134,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":135,"faqs":136,"seo_title":137,"seo_description":61,"update_tm":138,"read_time":73},8796093062539,"Job Description  \nJob Title: UX / UI Designer  \nDepartment: Digital Services  \nReports to: Head of Digital  \nLocation: Home working and Head Office, Hammersmith, London  \nPurpose of the Role: Lead on user research and usability testing to shape the user  \nexperience and visual design of the digital platform. Working across the organisation on a variety of products to create across-platform customer journey.  \nKey Responsibilities and Accountabilities:  \n1. Gathering and evaluating user requirements across a variety of products on the digital platform, to design digital products and services that are accessible and provide the best experience for our users.  \n2. Work across organisational teams to design information architecture and user journeys on Turn2us main website and related digital products.  \n3. Build on existing; and create and define user scenarios and personas.  \n4. Shape the visual design of the digital platform across a range of digital platforms and services.  \n5. Champion user research and accessibility across the organisation.  \nDuties  \n1. Gathering and evaluating user requirements across a variety of products on the digital platform , to design digital products and services that are accessible and provide the best user experience.  \n• Work with the Product Manager and Product Owners to gather user requirements on a variety of digital products.  \n• Work in co-production with people who use our services to ensure shared decision making on our service design.  \n• Ensure Turn2us’s digital services provide the best experience for our users through a range of qualitative and quantitative research methodologies.  \n• Undertake qualitative and quantitative user testing.  \n2. Work across organisational teams to design information architecture and user journeys on Turn2us main website and related digital products  \n• Use qualitative and quantitative data, user stories , concepts and user journeys to design information architecture across the digital platform.  \n• Work with internal stakeholders and users to create taxonomy for information structure.  \n• Work closely with content designers and content producers to ensure collaboration between information architecture and content design.  \n• Ability to look vertically at specific products and horizontally across the platform to ensure a joined up user experience.  \n• Work with Agile teams and collaborate closely with developers, product owners and content producers.  \n3. Build on existing and create and define user scenarios and personas  \n• Identify users based on quantitative and qualitative research.  \n• Create user scenarios and personas through user research and data.  \n• Work collaboratively with development teams and stakeholders to maintain user scenarios and personas and embed them across the organisation.  \n4. Shape the visual design of the digital platform across a range of digital platforms and services  \n• Create, improve and use wireframes, style guides and user flows to effectively communicate our interaction ideas.  \n• User wireframe and prototyping software to visualise and transfer designs to developers.  \n• Design user flows and experiences from the initial concept phase to mock ups.  \n• Design UI elements and tools such as navigation menus, search boxes, tabs and widgets for our digital assets.  \n• Test and improve UI elements such as calls to action , banners, page layouts, page designs, page flows and target links.  \n• Make strategic design and user-experience decisions related to core, and new, functions and features.  \n5. Champion user research and accessibility across the organisation.  \n• Translate technical information to a non technical audience.  \n• Skill sharing with the digital team and wider organisation to improve understanding and promote best practice on user research.  \n• Run user research workshops for internal clients and stakeholders.  \nThese are the normal duties, which the Charity requires from the position. However, it is necessar","cbCaibmN9F6liLVg","https://ap.wps.com/l/cbCaibmN9F6liLVg","pdf",230191,"English","# Purpose of the role\n## Key responsibilities and accountabilities\n## Duties\n## Person specification","[{\"question\":\"What is the main purpose of the UX / UI Designer role?\",\"answer\":\"Lead user research and usability testing to shape user experience and visual design of the digital platform. Work across the organisation to create a joined-up customer journey across products.\"},{\"question\":\"What are the key responsibilities?\",\"answer\":\"Gather and evaluate user requirements, design information architecture and user journeys, create scenarios and personas, shape visual design, and champion user research and accessibility across the organisation.\"},{\"question\":\"What experience and skills are required in the person specification?\",\"answer\":\"At least 2 years UX/UI design experience, a professional portfolio for web and mobile, working knowledge of UX/UI tools (e.g., Sketch, InVision, Visio), strong communication, and knowledge of accessibility best practices (W3C) to at least AA.\"}]","UX / UI Designer Job Description - August 20 | PDF",1789343398]