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\nTHE REAL AND VIRTUAL 10  \nMERGING OFFLINE AND ONLINE EXPERIENCES 12  \nDisconnecting from online activity in the modern world  \nDESIGN FOR MULTIPLE SENSES 14  \nA brief glimpse into different sensory experiences  \nFLEETING ATTENTION 16  \nTackling the increasingly shorter attention span of users  \nHUMANIZING UX 18  \nWHY DESIGN NEEDS TO PICK SIDES 20  \nThe ethical imperative of design to support disadvantaged users  \nIMPACT OF PSYCHOLOGY ON UX 22  \nWhy psychology knowledge is important in UX  \nHUMAN EXPERIENCE: BEYOND CX 24  \nHow Human Experience Design looks beyond the customer  \nUX OF THE FUTURE 26  \nDESIGNING THE FUTURE (Panel Discussion) 28 Envisioning what the world influenced by automation could look like  \nEVOLVING USER EXPERIENCE WITH CUSTOMER EXPECTATION 30  \nUnderstanding and keeping up with customer expectations  \nLIFE IMITATING ART (Panel Discussion) 32  \nDiscovering Parallels between Science Fiction and Reality  \nABOUT THE  \nUX Trend Report  \nwhy  \nwho  \nhow  \nInterest in UX has been growing now more than ever, particularly over the last few years. Within the next year, UX will change immensely and will continue to grow exponentially. As a result, UX will play a crucial role in almost every industry and sector and will concern everyone, becoming a major part of everyday life. UX will incorporate other disciplines and fields of expertise, such as psychology, to achieve the best possible outcome. The aim of the UX Trend Report 2022 is to identify both micro and macro trends in UX as well as discover new approaches to UX applications.  \nThe UX Trend Report is published annually by youspi Consulting, an agency that offers services ranging from strategy development and design to problem-solving and customer analysis for businesses. Ten years ago, youspi founded the World Usability Congress, with the latest virtual conference hosting over 250 experts who participated in this year’s survey.  \nThe UX Trend Report has been published annually by youspi Consulting in collaboration with Daito Design Group. The interviews included in this report were recorded over extensive conversations with experts across multiple disciplines from around the world. The insights extracted from these interviews allow us to compare different perspectives on trends in UX. The results of the Survey were analyzed and interpreted by experts in the field.  \n2022  \nAbOUT  \nIncreasing UX Visibility  \neditorial statement  \nhannes robier  \nHANNES ROBIER | youspi Consulting Chief Executive Officer  \nHannes Robier is the founder of the UX agency youspi GmbH. He has worked in User Experience, Customer Experience, Usability, and Service Design for more than 15 years, consulting organizations of all sizesand various industries. He developed and leads the first “Design Management” course in Europe.  \nThe acceleration of digital transformation that started in 2020 continued last year, with UX remaining at the centre of the trend. The challenges brought on by the pandemic became an opportunity to grow due to increased investment in UX. Although UX is becoming more visible, its adoption is still near infancy and non-uniform around the world.  \nIn this 2022 trend report, we explore the development and challenges in the UX industry as perceived and experienced by UX professionals of different backgrounds and specialities.  \nTo support and strengthen the UX community, we have made the report available for free to everyone.  \nEach year, I am deeply grateful to the UX community for their engagement and support to make the congress and the report a success.  \nThis year was no different.  \nIt was a pleasure to see so many faces in person at the World Usability Congress 2021. I want to thank all those who attended and am sorry to miss those who could not. I hop","cbCaibm9dILPEWEP","https://ap.wps.com/l/cbCaibm9dILPEWEP","pdf",4429608,36,"English","# About the UX Trend Report\n## About the UX Trend Report\n## Editorial Statement\n# The UX Trend Survey 2022\n## The Real and Virtual\n## Merging Offline and Online Experiences\n## Design for Multiple Senses\n## Fleeting Attention\n## Humanizing UX\n## Why Design Needs to Pick Sides\n## Impact of Psychology on UX\n## Human Experience: Beyond CX\n## UX of the Future\n## Designing the Future\n## Evolving User Experience with Customer Expectation\n## Life Imitating Art","[{\"question\":\"What is the main purpose of the UX Trend Report 2022?\",\"answer\":\"It aims to identify both micro and macro trends in UX and discover new approaches to applying UX across contexts and industries.\"},{\"question\":\"Who publishes the UX Trend Report 2022 and how is it produced?\",\"answer\":\"It is published annually by youspi Consulting in collaboration with Daito Design Group, based on interviews and survey insights extracted and analyzed by field experts.\"},{\"question\":\"Which key themes are covered in the report sections?\",\"answer\":\"The report covers real and virtual humanizing UX, merging offline and online experiences, designing for multiple senses, and tackling fleeting attention, along with ethics and psychology’s role in UX.\"}]","UX Trend Report 2022 - UX of the Future - Real and Virtual Humanizing UX | PDF",1789270476,13]