[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-353177-105":53,"doc-detail-353177-en":127},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":120,"head_meta":122,"extra_data":124,"updated_unix":126},105,"en","ux-research-study-plan-usability-study","UX Research Study Plan - Usability Study","","UX Research Study Plan outlines an unmoderated usability study for a domestic-violence help feature embedded in a new recipe app. The plan evaluates whether users can navigate from onboarding to a recipe containing a hidden helpline link, and then access the same helpline via the profile flow. Research questions measure time on task, success in completing user journeys, perceived ease of navigation, and users’ reasoning. KPIs include user error rates, time on task, conversion rates, and the System Usability Scale questionnaire. Six participants across meal-preference users and domestic abuse survivors complete 25–30 minute sessions remotely in the United States.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":11,"@type":70,"position":76},"https://docshare.wps.com/template/presentations/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/ux-research-study-plan-usability-study/353177/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/ux-research-study-plan-usability-study/353177.png","ImageObject",442,249,{"name":88,"@type":89},"Sophia Brooks","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-22","2026-09-22",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",9,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What is the main purpose of this UX research study?","Question",{"text":109,"@type":110},"To determine whether users can complete core tasks in the recipe app, specifically finding a hidden helpline through both the recipe flow and the profile flow, and to identify issues that hinder task completion.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"Which research questions does the study focus on?",{"text":114,"@type":110},"The study measures how long it takes to reach the helpline via the recipe housing and via the profile helpline, whether users can successfully navigate these flows, perceived ease of navigation, underlying thought processes, and potential UX improvements.",{"name":116,"@type":107,"acceptedAnswer":117},"How is usability measured and who participates?",{"text":118,"@type":110},"Usability is evaluated using user error rates, time on task, conversion rates, and the System Usability Scale questionnaire. The study uses an unmoderated remote setup with 6 participants, including users who want an easy recipe experience and domestic abuse survivors who will use the app to find the hidden helpline.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},353177,1791720314,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":8,"category_name":11,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":76,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":9},962084925636,"https://ap-avatar.wpscdn.com/davatar_994ba38a5ba835b3df7d355c54d3ed8d","UX Research Study Plan  \n\n| Introduction | ● Title: Usability Study of Recipe App with Domestic Violence Help Feature\u003Cbr>● Author: Alecia Mitchell, UX Researcher, [alecia@gmail.com](alecia@gmail.com)\u003Cbr>● Stakeholders: Nosh executives, including Sierra Monez (Head of online sales), and JeƸeryAbrahms (Chief Marketing Oƻcer)\u003Cbr>● Date: May 30, 2021\u003Cbr>● Project background: We are creating a new recipe app that has a hidden helpline for domestic violence victims. We need to ǁnd out if the main user experiences: navigating the recipe app to a recipe that hides the helpline section is easy to complete. This process will also be available in the proǁle section, which is a secondary user experience DŽow that we need to observe. We need to understand any challenges users might face in this process.\u003Cbr>● Research goals: Determine if users can complete their core tasks in the app, and what issues might hinder them from completing their tasks. |\n| --- | --- |\n| Research questions | ● How long does it take users to navigate to a recipe housing the helpline?\u003Cbr>● How long does it take users to navigate the proǁle helpline?\u003Cbr>● Are users able to successfully navigate these user DŽows?\u003Cbr>● Do users think our app is easy or diƻcult to navigate?\u003Cbr>● What are the users thought processes behind the recipe DŽow and helpline DŽow?\u003Cbr>● What are potential changes we could make to help improve the user experience? |\n| Key\u003Cbr>Pedžormance Indicators (KPIs) | ● User error rates (target problem areas that need improvement to reǁne the ideal user DŽow through prototype)\u003Cbr>● Time on task (how long does it take users to navigate through both main DŽows)\u003Cbr>● Conversion rates (measure the percentage of users who successfully sign up)\u003Cbr>● System Usability Scale (a questionnaire to evaluate user feedback) |\n| Methodology | ● Unmoderated user study\u003Cbr>● Location: United States, remote (paLjicipants will complete the study in their homes)\u003Cbr>● Date: Sessions will take place on May 29-30, 2021\u003Cbr>● 6 paLjicipants will use the app to navigate through a recipe and ǁnd the“hidden” helpline link, as well as ǁnd the link through the proǁle section.\u003Cbr>● Length: Each session will last 25-30 minutes, based on a list of prompts, and includes a shoLj questionnaire |\n\n\n|  |  |\n| --- | --- |\n| PaLjicipants | ● PaLjicipants consist of 6 individuals: 3 who want an easy to use recipe app experience to make great meals, and 3 who are survivors of domestic abuse. The laNJer 3 were chosen because they all love to cook, but also voiced a need to get back to normalcy, and liked the idea of having a hidden safe space in case of need.\u003Cbr>● Three females, two males, and one non-binary, ages ranging from 19-68\u003Cbr>● One visually impaired user of assistive technologies (switch device, screen reader) |\n| Script | Before the unmoderated usability study:\u003Cbr>The following introduction appears on the screen:\u003Cbr>● Intro: Welcome to our study. Before we begin, do I have permission to record this session with audio and video?\u003Cbr>Please remember that I am not testing you, and there are no right or wrong answers, I am only looking for your honest feedback. This study being conducted to help make an app that not only allows users to make a great meal, but to have a lifeline to help if they need it. We’ll staLj with a few questions, then you will receive some prompts to complete while using the website. Your answers will help make this app easier for people to use. If you have any questions, please don’t hesitate to ask.\u003Cbr>Basic Questions:\u003Cbr>● What does a typical day in your life look like?\u003Cbr>● Do you cook at home?\u003Cbr>● Do you use a cookbook or a recipe app?\u003Cbr>● What is the hardest paLj about using a recipe app?\u003Cbr>● How do you feel about incorporating a hidden safety net into a standard app that someone might use every day?\u003Cbr>During the unmoderated usability study:\u003Cbr>A list of prompts appear on the screen:\u003Cbr>● Prompt 1: StaLjing at the onboarding screen, choose to sign up for this app.\u003Cbr>○ Prompt 1 f","cbCaivP6X2U0vRYT","https://ap.wps.com/l/cbCaivP6X2U0vRYT","pdf",450320,"English","# Introduction\n## Title and project overview\n## Research goals\n# Research questions\n# Key Performance Indicators (KPIs)\n# Methodology\n## Study setup and duration\n## Participants\n# Script\n## Pre-study introduction and basic questions\n## On-screen prompts during the study\n## Post-study System Usability Scale","[{\"question\":\"What is the main purpose of this UX research study?\",\"answer\":\"To determine whether users can complete core tasks in the recipe app, specifically finding a hidden helpline through both the recipe flow and the profile flow, and to identify issues that hinder task completion.\"},{\"question\":\"Which research questions does the study focus on?\",\"answer\":\"The study measures how long it takes to reach the helpline via the recipe housing and via the profile helpline, whether users can successfully navigate these flows, perceived ease of navigation, underlying thought processes, and potential UX improvements.\"},{\"question\":\"How is usability measured and who participates?\",\"answer\":\"Usability is evaluated using user error rates, time on task, conversion rates, and the System Usability Scale questionnaire. The study uses an unmoderated remote setup with 6 participants, including users who want an easy recipe experience and domestic abuse survivors who will use the app to find the hidden helpline.\"}]","UX Research Study Plan - Usability Study | PDF",1790103467]