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The report outlines the target audience, workshop objectives, format, facilitators, and participants, followed by a detailed agenda covering continuity of operations fundamentals, hazards and vulnerability assessment, business impact analysis, and development, implementation, and maintenance of business continuity plans. 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Contingency and Business Continuity  \nPlanning for Small Tourism Enterprises  \nPrepared By  \nThe University of the West Indies Disaster Risk Reduction Centre  \nNovember 2021  \nTABLE OF CONTENTS  \nLIST OF ACROYNMS..................................................................................................................................................... 3  \n1.0 INTRODUCTION/BACKGROUND ........................................................................................................... 4  \n2.0 TARGET AUDIENCE....................................................................................................................................... 5  \n3.0 WORKSHOP OBJECTIVES ............................................................................................................................ 5  \n4.0 WORKSHOP FORMAT .................................................................................................................................... 6  \n5.0 WORKSHOP FACILITATORS AND PARTICIPANTS........................................................................... 7  \n5.1 Facilitators............................................................................................................................................................ 7  \n6.0 WORKSHOP AGENDA ................................................................................................................................... 7  \n7.0 SUMMARY OF WORKSHOP DISCUSSIONS............................................................................................ 8  \n7.1 Opening Remarks ................................................................................................................................................. 8  \n7.2 Session 1 – Context-Setting and Continuity of Operations Foundational Elements................................................ 8  \n7.2.1 Hazards, Tourism Sector and Continuity of Operations ........................................................................................ 8  \n7.2.2 Vulnerability Assessment–Analyzing and Prioritizing “My Vulnerability”....................................................... 9  \n7.2.3 Building the Bridge-From Theory to Reality: Business Impact Analysis ................................................................ 9  \n7.3 Session 2 -Business Continuity Strategy Development ......................................................................................... 10  \n7.4 Session 3 -Business Continuity Plan Development .............................................................................................. 10  \n7.5 Session 4 -Business Continuity Plan Maintenance .............................................................................................. 11  \n8.0 WORKSHOP EVALUATION ....................................................................................................................... 11  \n9.0 WORKSHOP LEARNING ............................................................................................................................. 14  \nANNEX I – WORKSHOP AGENDA ....................................................................................................................... 19  \nFigure 1: Summary of Agenda items................................................................................................................................ 7  \nFigure 2: Question 1 of the Workshop Evaluation Form .......................................................................................... 12  \nFigure 3: Question 5 of the Workshop Evaluation Form .......................................................................................... 12  \nFigure 4: Question 8 of the Workshop Evaluation Form .......................................................................................... 12  \nFigure 5: Question 9 of the Workshop Evaluation Form 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