[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-259056-105":53,"doc-detail-259056-en":127},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":120,"head_meta":122,"extra_data":124,"updated_unix":126},105,"en","utility-billing-clerk-job-description-full-time-monday-friday","Utility Billing Clerk Job Description - Full-Time Monday-Friday","","Utility Billing Clerk job description for a full-time weekday role (8am–5pm) within the Utility Billing Department. The position supports the Utility Billing Supervisor by assisting daily office operations, providing customer service, accepting and posting utility payments, balancing a cash drawer, and maintaining accurate, organized records. Core responsibilities include managing and updating utility accounts, processing payments and penalties per city policies, handling inquiries and complaints through multiple channels, documenting reports and correspondence, and collaborating with other departments. Required qualifications emphasize computer proficiency, strong math and organization, billing/accounting software experience, and professional communication.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":16,"@type":70,"position":76},"https://docshare.wps.com/template/resumes/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/utility-billing-clerk-job-description-full-time-monday-friday/259056/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/utility-billing-clerk-job-description-full-time-monday-friday/259056.png","ImageObject",442,249,{"name":88,"@type":89},"Gelato","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-20","2026-09-13",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",6,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What does the Utility Billing Clerk do day to day?","Question",{"text":109,"@type":110},"The clerk assists the Utility Billing Office’s daily operations, including customer service, accepting and posting utility payments, maintaining and balancing a cash drawer, and keeping accurate records under the supervisor’s direction.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"What are the main responsibilities listed for this role?",{"text":114,"@type":110},"Responsibilities include establishing and updating utility accounts, processing and posting utility payments and penalties in line with city policies, investigating and responding to customer inquiries, accurately handling and balancing received payments, preparing reports and correspondence, and coordinating with other departments.",{"name":116,"@type":107,"acceptedAnswer":117},"What qualifications and skills are required for the position?",{"text":118,"@type":110},"The role requires strong Microsoft Office skills, customer service experience, organizational and mathematical aptitude with attention to detail, the ability to multitask and prioritize, excellent communication and interpersonal skills, experience with billing or accounting software (BBI preferred), and the ability to work independently and in a team.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},259056,1790462619,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":15,"category_name":16,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":9,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":4},19241457091524,"https://us-avatar.wpscdn.com/davatar_276721f389ce27ea32af1340a28f341c","Utility Billing Clerk  \nSupervisor: Utility Biling Supervisor  \nDepartment: Utility Billing Department Job Summary  \nA Utility Biling Clerk works under the direction of the Utility Billing Supervisor and is responsible for assisting with the operations and daily flow of the Utility Billing Office. This will include, but not limited to, customer service, accepting and posting utility payments, maintaining and balancing a cash drawer, and maintaining accurate and organized records. This is a full-time, Monday through Friday position with hours of 8am to 5pm. This position requires regular, reliable and punctual attendance.  \nResponsibilities:  \nEssential Duties & Responsibilities:  \n• Account Management: Establish, maintain and update utility accounts  \n• Billing Processing: Process and post utility payments, penalties, in accordance with city policies  \n• Customer Service: Assist, investigate, and respond to customer inquiries and complaints via in person, phone, email, or written correspondence  \n• Financial Support: Handle payments received accurately, balancing daily  \n• Reporting & Documentation: Prepare and maintain detailed correspondence and reports accurately  \n• Working closely with other departments  \n• Other duties as assigned  \nKey Skills & Qualifications:  \n• Strong computer skills, including proficiency with Microsoft Office Suite  \n• Experience in Customer service  \n• Strong organizational skills, mathematical skills, with attention to detail, the ability to multitask and prioritize  \n• Excellent communication and interpersonal skills, with the ability to handle difficult situations professionally  \n• Experience in billing or accounting software, BBI software preferred  \n• Ability to work independently and as a team  \nPhysical Demands and Working Conditions  \nWorking Conditions:  \n• Office-based position with regular interaction with the public  \n• Regular sitting with occasional walking, lifting and standing  \n• Monday through Friday with hours from 8am to 5pm","cbCaish4wcQJxWK8","https://ap.wps.com/l/cbCaish4wcQJxWK8","pdf",234538,"English","# Job Summary\n## Responsibilities\n## Key Skills & Qualifications\n## Physical Demands and Working Conditions","[{\"question\":\"What does the Utility Billing Clerk do day to day?\",\"answer\":\"The clerk assists the Utility Billing Office’s daily operations, including customer service, accepting and posting utility payments, maintaining and balancing a cash drawer, and keeping accurate records under the supervisor’s direction.\"},{\"question\":\"What are the main responsibilities listed for this role?\",\"answer\":\"Responsibilities include establishing and updating utility accounts, processing and posting utility payments and penalties in line with city policies, investigating and responding to customer inquiries, accurately handling and balancing received payments, preparing reports and correspondence, and coordinating with other departments.\"},{\"question\":\"What qualifications and skills are required for the position?\",\"answer\":\"The role requires strong Microsoft Office skills, customer service experience, organizational and mathematical aptitude with attention to detail, the ability to multitask and prioritize, excellent communication and interpersonal skills, experience with billing or accounting software (BBI preferred), and the ability to work independently and in a team.\"}]","Utility Billing Clerk Job Description - Full-Time Monday-Friday | PDF",1789329067]