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businesses in the Knox community.  \nWith the effect COVID restrictions has had on businesses, we recognise the importance of the need for businesses to optimise their digital capabilities in areas such as website content creation, search engine optimisation, social media  \nand online marketing.  \nThe Digital upskills program is a carefully considered program using highly skilled industry experts. It was created to provide tools and resources to enhance your digital capabilities and leverage these skills to support your business.  \nHow Council Can Help You & Your Business  \nKnox First – Your local business guide – this is a map to search for local businesses by category-businesses can register at: [business@knox.vic.gov.au](business@knox.vic.gov.au)  \nMentoring and Commercial Advice program-Register via Knox Biz at:  \n[https://www.knoxbiz.com.au/content/2139/knox-council-mentoring-and-commercial-advice](https://www.knoxbiz.com.au/content/2139/knox-council-mentoring-and-commercial-advice)  \n[Support local business](Support local business) – “Be kind” business packs – can be ordered at:  \n[https://www.knoxbiz.com.au/content/2146/support-local-business](https://www.knoxbiz.com.au/content/2146/support-local-business)  \nBusiness resilience package $1200 (software rebates and trials) -[https://www.business.vic.gov.au/support-for-your](https://www.business.vic.gov.au/support-for-your)business/grants-and-assistance/business-resilience-package/Small-Business-Digital-Adaptation-Program\\#FAQs Wellbeing and Mental Health support: [https://www.knoxbiz.com.au/content/2121/wellbeing-and-mental-health](https://www.knoxbiz.com.au/content/2121/wellbeing-and-mental-health)support-for-victorian-small-businesses  \nRegister for Knoxbiz at: [https://www.knoxbiz.com.au/Publication/Pub/subscribe.asp](https://www.knoxbiz.com.au/Publication/Pub/subscribe.asp)  \nProgram Reminders  \n● How to access a mentor  \nKnox City Council’s Mentoring and Commercial Advice program: free confidential sessions with experienced business mentors and financial advisors. Register via Knox Biz at:  \n[https://www.knoxbiz.com.au/content/2139/knox-council-mentoring-and-commercial-advice](https://www.knoxbiz.com.au/content/2139/knox-council-mentoring-and-commercial-advice)[ ](https://www.knoxbiz.com.au/content/2139/knox-council-mentoring-and-commercial-advice)[How to access resources-resources will be emailed to you prior to each session](How to access resources-resources will be emailed to you prior to each session), please contact Cindy if you have any issues.  \n● How to access recordings of sessions-Via knox Biz website: [https://www.knoxbiz.com.au](https://www.knoxbiz.com.au)  \n● Facebook Group-[https://www.facebook.com/groups/ttconlinecommunity](https://www.facebook.com/groups/ttconlinecommunity)  \n● Help & support -Cindy Malifa-Ph: 0492 412 173 or email: [cindy.malifa@knox.vic.gov.au](cindy.malifa@knox.vic.gov.au)   \nGetting The Most Out Of The Zoom Sessions  \nLet’s Practice Using Zoom!  \n●  Drop me a chat message just to check you can do this (it’s a good way to interact on the sessions  \n● Turn on your video or turn off your video now just to get the hang of it!  \n● Dare I say unmute and mute  \nagain to say hi!  \nMore ‘non verbal’ ways you can interact with us on these sessions...  \nGiving people digital skills to succeed in a digital world  \n[thetrainingcollective.com.au](thetrainingcollective.com.au)  \nYour Trainer: Heather Porter  \n● First roles were managing events globally for  \nsome of the world’s top speakers such as Tony Robbins.  \n● Founder of website development company Website Love and coach and speaker on growing your business online  \n● Co-host of a podcast with fans in over 130 countries, \\#1 Amazon Kindle bestseller, co-author of 4 bu","cbCaivXkWnHn9aVY","https://ap.wps.com/l/cbCaivXkWnHn9aVY","pdf",9116879,118,"English","# Digital Upskills Program Overview\n## How Council Can Help You & Your Business\n## Program Reminders\n## Getting The Most Out Of The Zoom Sessions\n## Your Trainer: Heather Porter\n## Recap\n### Session 1: Digital Stocktake","[{\"question\":\"What digital areas does the program focus on to help businesses?\",\"answer\":\"It focuses on website content creation, search engine optimisation, social media, and online marketing to improve digital capabilities.\"},{\"question\":\"How can a business access mentoring and commercial advice?\",\"answer\":\"Businesses can register via Knox Biz for free confidential sessions with experienced business mentors and financial advisors.\"},{\"question\":\"What should participants prepare for Session 1: Digital Stocktake?\",\"answer\":\"Participants are prompted to complete a business model canvas, set up an online toolbox, review their website and social channels, assess online systems, and join the Facebook group for support.\"}]","Using Social Media to Grow Your Business - Digital Upskill Program Overview | PDF",1790377727,41]