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The role directs and escorts guests, distributes programs and materials, checks assigned sections for cleanliness, and performs visual safety sweeps, including lost-and-found awareness and enforcement of house rules. Responsibilities extend to accessibility assistance, evacuation procedure knowledge, pre-event meetings, trainings, and event pre-show and post-show readiness. Requirements include physical capability, repeated stairs and door access, English communication, professional appearance, and eligibility to work in the U.S.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":16,"@type":70,"position":76},"https://docshare.wps.com/template/resumes/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/usher-job-description-front-of-house-responsibilities-and-requirements/260244/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/usher-job-description-front-of-house-responsibilities-and-requirements/260244.png","ImageObject",442,249,{"name":88,"@type":89},"\tWilliam","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-25","2026-09-13",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",8,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What are the main responsibilities of an Usher in this role?","Question",{"text":109,"@type":110},"The Usher directs and escorts patrons to seats, provides programs and materials, checks assigned sections for cleanliness, and visually sweeps theaters for safety issues and lost-and-found items. The role also enforces house rules and supports overall audience experience before, during, and after events.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"How does this job handle safety and accessibility requirements?",{"text":114,"@type":110},"The Usher must understand and follow procedures for assisting patrons with disabilities and remain aware of safety and security needs throughout the event. The role also requires in-depth knowledge of evacuation procedures from all points within each venue.",{"name":116,"@type":107,"acceptedAnswer":117},"What physical and scheduling requirements are listed?",{"text":118,"@type":110},"The requirements include lifting 30 lbs waist high, reading small print, repeated climbing and descending/ascending ramps and steps, and standing for long periods. 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Front of House staff are expected to offer the highest level of customer service possible to guests, donors, visiting artists, artist management, patrons, and any other member of the public or administration they may encounter. Front of House Staff are also expected to carry out any job function management deems as appropriate and within the scope of caring and maintaining for the theater, customer service, audience experience, pre-show prep, post-show breakdown, guest and staff safety and security.  \nResponsibilities:  \n􀁸 Politely directing and escorting patrons to their seats.  \n􀁸 Providing patrons with programs and other relevant materials.  \n􀁸 Checking assigned section for cleanliness.  \n􀁸 Visually sweep the theaters to check for potential safety issues and lost and found items.  \n􀁸 Be aware of and enforce appropriate house rules.  \n􀁸 Remain at assigned post throughout the event unless taking an assigned break.  \n􀁸 Must be aware of, and follow, the proper procedures for assisting patrons with disabilities.  \n􀁸 Attend pre-event Usher meetings and other trainings as required by management.  \n􀁸 Demonstrate an in-depth knowledge of all venues within The Performing Arts Center and a good understanding of evacuation procedures form all points within each venue.  \n􀁸 Other duties as directed.  \nRequirements:  \n􀁸 Ability to lift 30 lbs. waist high, and able to assist with set up of furniture for events as directed.  \n􀁸 Ability to read small print.  \n􀁸 Ability to climb steps repeatedly.  \n􀁸 Ability to descend/ascend ramps and inclines/declines.  \n􀁸 Ability to stand for long periods of time.  \n􀁸 Work in a fast-paced, busy environment with environmental conditions such as noise, heights, dark/dim/absence of lighting.  \n􀁸 Ability to bend, stretch, reach and kneel without restriction.  \n􀁸 Communicate effectively in English.  \n􀁸 Must be able to open theater doors repeatedly throughout shift.  \n􀁸 Deal effectively with a wide variety of personalities and situations requiring diplomacy, tact, friendliness, poise and firmness.  \n􀁸 Establish and maintain effective work relationships with those contacted in the performance of required duties.  \n􀁸 Demonstrate an understanding of, sensitivity to and appreciation for the diverse ethnic, socio-economic, disability and gender diversity of guests and staff attending or working with the Performing Arts Center.  \n􀁸 Maintain a professional, neat and well-groomed appearance, adhering to PAC uniform requirements.  \n􀁸 Work varied shifts, including days, nights, weekends, and some bank holidays.  \n􀁸 Proof of eligibility to work in the United States.  \n􀁸 Experience with Two Way Radios is preferred.  \n􀁸 Must be available to work at least (10) ten hours per pay period (biweekly)","cbCaiaiTzlZv1BdP","https://ap.wps.com/l/cbCaiaiTzlZv1BdP","pdf",112870,"English","# Responsibilities\n## Patron seating and safety\n## Guest service and event support\n# Requirements\n## Physical and communication abilities\n## Scheduling and eligibility","[{\"question\":\"What are the main responsibilities of an Usher in this role?\",\"answer\":\"The Usher directs and escorts patrons to seats, provides programs and materials, checks assigned sections for cleanliness, and visually sweeps theaters for safety issues and lost-and-found items. The role also enforces house rules and supports overall audience experience before, during, and after events.\"},{\"question\":\"How does this job handle safety and accessibility requirements?\",\"answer\":\"The Usher must understand and follow procedures for assisting patrons with disabilities and remain aware of safety and security needs throughout the event. The role also requires in-depth knowledge of evacuation procedures from all points within each venue.\"},{\"question\":\"What physical and scheduling requirements are listed?\",\"answer\":\"The requirements include lifting 30 lbs waist high, reading small print, repeated climbing and descending/ascending ramps and steps, and standing for long periods. The Usher works varied shifts including days, nights, weekends, some bank holidays, and must be available for at least 10 hours per pay period (biweekly).\"}]","Usher Job Description - Front of House Responsibilities and Requirements | PDF",1789340447]