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Key responsibilities include delivering exceptional service, opening and servicing deposit and consumer loan products, assisting with client transactions, investigating issues, and guiding customers on Fusion Bank’s eBanking services using available digital tools. 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Do you want to participate in multiple banking activities rather than focusing on one function? Are you the kind of person who loves helping people and building relationships, and would also enjoy contributing to the behind-the-scenes activities of the bank? Then Fusion Bank is the right place for you! We love hiring enthusiastic learners and engaged minds!  \nThe Universal Banker will include a variety of customer-facing and internal activities. The primary focus will be on building and strengthening customer relations. You will solve problems for them while also educating them on the outstanding eBanking services Fusion Bank offers.  \nEssential Functions  \n􀁸 Customer Service Expert: Consistently delivers exceptional quality service with a professional and positive attitude while maintaining a cohesive team atmosphere.  \n􀁸 New Accounts: Proficient in opening and servicing all deposit products as well as consumer loan products/services.  \n􀁸 Support: Perform client transaction assistance and investigate transactions to resolve client questions, applying corrective action when necessary.  \n􀁸 Digitally Engaged Teacher: Be proficient in using all tools available and train customers and bank associates how to use them.  \nRequired Qualifications  \n􀁸 Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the customers.  \n􀁸 Builds relationships with customers to meet financial needs  \n􀁸 Communicate effectively and confidently, and is comfortable engaging with all customers  \n􀁸 Ability to learn and adapt to new information and technology platforms.  \n􀁸 Applies strong critical thinking and problem-solving skills to meet customer needs  \n􀁸 Proficient with computers and technology  \n􀁸 Manages financial center customer visits and outbound calls effectively  \n􀁸 Follows established procedures and adheres to all applicable laws and regulations  \n􀁸 Manages cash responsibly  \nDesired Qualifications  \n􀁸 Cash Handling-1 year preferred  \nBenefits  \n􀁸 Competitive Wages, Paid Time Off, Paid Holidays, No Weekends, Heath & Dental Insurance, Life Insurance, 401k  \nTo apply  \n􀁸 Email your resume to [careers@fusion.bank](careers@fusion.bank)  \n􀁸 Fusion Bank is an Equal Opportunity Employer","cbCaicduV6gifJuq","https://ap.wps.com/l/cbCaicduV6gifJuq","pdf",336276,"English","# Universal Banker - Job Description\n## Essential Functions\n## Required Qualifications\n## Desired Qualifications\n## Benefits\n## To apply","[{\"question\":\"What are the Universal Banker’s essential responsibilities?\",\"answer\":\"The role delivers expert customer service, opens and services deposit and consumer loan products, assists with client transactions, investigates issues to resolve questions, and trains customers and associates to use eBanking tools.\"},{\"question\":\"What qualifications are required for this position?\",\"answer\":\"Candidates must be highly motivated, able to build customer relationships, communicate effectively with all customers, learn and adapt to new technologies, apply strong critical thinking, and handle tasks such as customer visits, outbound calls, cash responsibly, and legal/regulatory compliance.\"},{\"question\":\"How does a candidate apply for the Universal Banker role?\",\"answer\":\"Email the resume to careers@fusion.bank. Fusion Bank is an equal opportunity employer.\"}]","Universal Banker - Job Description - Pratt Kansas | PDF",1789330537]