[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-335038-105":53,"doc-detail-335038-en":127},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":120,"head_meta":122,"extra_data":124,"updated_unix":126},105,"en","understanding-your-nrg-electricity-invoice","Understanding Your NRG Electricity Invoice","","Guide to the structure of an NRG electricity bill, explaining each key section so first-time invoices are easier to understand. Covers billing identification (account and invoice numbers, due date), account summary (amount due, previous balance forward, billing date), how to contact NRG customer care, and optional carbon offset information when renewable energy is purchased. Describes message center updates, remittance slip and payment instructions, plus service address, ESI ID, and meter information for the billing period.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":21,"@type":70,"position":76},"https://docshare.wps.com/template/invoices/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/understanding-your-nrg-electricity-invoice/335038/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/understanding-your-nrg-electricity-invoice/335038.png","ImageObject",442,249,{"name":88,"@type":89},"8796093062539","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-17","2026-09-21",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",7,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What information is included in the Billing Identification section of the NRG invoice?","Question",{"text":109,"@type":110},"It includes your NRG account number, the invoice number, and the date your invoice is due. Your account number is needed for calls and other operational processes.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"How does the Account Summary section describe what I owe?",{"text":114,"@type":110},"It shows the amount due, including any previous balance forward, and the date the bill was issued. It also includes current charges and the final amount due.",{"name":116,"@type":107,"acceptedAnswer":117},"When will a Carbon Offset Chart appear on my invoice, and what does it show?",{"text":118,"@type":110},"The chart appears if you made a renewable energy purchase. It shows the quantity of CO2 emissions your purchase helps avoid, along with related equivalents.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},335038,1790460212,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":60,"doc_module":9,"category_id":20,"category_name":21,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":76,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":139,"read_time":9},8796093062539,"UNDERSTANDING YOUR NRG ELECTRICITY INVOICE  \nThe following information will help you become familiar with your invoice structure, the presentation of your charges, and what you can expect when you receive your first invoice from NRG.  \n1. Your Billing Identification  \nThis section includes your NRG account number. You will also see your invoice number, and the date your invoice is due. You’ll need your account number when you call us and for other operational processes.  \n2. Account Summary  \nThis section shows your amount due, including any previous balance forward, and the date the bill was issued.  \n3. How to Contact NRG  \nThis section shows how to reach NRG with questions or concerns and includes the toll-free phone number and email address for the customer care team that handles your account(s) . You can also find our mailing address, website, and the phone number of your local Transmission and Distribution Service Provider (TDSP) .  \n4. Carbon Offset Chart  \nThis chart will appear if you have made a renewable energy purchase. In this chart, you will see  \nSample of page 1  \n\n| \u003Cbr>3\u003Cbr>Questions or Comments?\u003Cbr>For account inquiries, contact us:\u003Cbr>Monday-Friday, 8 a.m.-5:30 p.m. CT:\u003Cbr>toll-free: 1-844-737-6742\u003Cbr>email: [PowerSupport@nrg.com](PowerSupport@nrg.com)\u003Cbr>[web:](web: www.nrg.com)[ www.nrg.com](web: www.nrg.com)\u003Cbr>TDD Device for Hearing Impaired:\u003Cbr>1-888-467-3542\u003Cbr>mail: NRG Business\u003Cbr>P.O. Box 1532\u003Cbr>Houston, TX 77251-1532\u003Cbr>For outages or emergencies: call Oncor Electric Delivery at 1-888-313-4747\u003Cbr>\u003Cbr>|  |  | \u003Cbr>NRG Account: 11 22 333\u003Cbr>Account Name: BEST PRODUCTS INC |  |  | Page 1 of 3\u003Cbr>Date Due: 06/22/2022 | \u003C\u003Cbr>1 / 1 EA60 060122 0320 |\n| --- | --- | --- | --- | --- | --- | --- | --- |\n|  |  |  | Invoice Number\u003Cbr>008 008 014 345 Amount Due\u003Cbr>$ 741,710.01 |  |  |  |  |\n|  |  |  | Account Summary\u003Cbr>Previous Amount Due Payment | |  | Billing Date: Jun 2, 2022 $0.00 0.00 |  |\n|  |  |  | Balance Forward\u003Cbr>Current Charges 0.00 741,710.01\u003Cbr>Amount Due $741,710 .01\u003Cbr>\u003Cbr>USAGE HISTORY\u003Cbr>|  |  |  |  |\n| \u003Cbr>Your Business is Making a Difference! By purchasing electricity from NRG Business, you have helped avoid the emission of this much carbon dioxide (CO2) pollution over the past month. Electricity\u003Cbr>Used (kWh) CO2\u003Cbr>Emissions\u003Cbr>Avoided\u003Cbr>(pounds)1 Equivalent\u003Cbr>Automobile\u003Cbr>Miles Not\u003Cbr>Driven2 5,075,125 3,989,901 4,828,635 1Estimate based on the productʼs eligible new renewable content and applicable CO2 emission rate from the U.S. Environmental Protection Agencyʼs Emissions and Generation Resource Integrated Database (eGRID) .\u003Cbr>2Estimate based on U.S. Department of Transportation fuel economy statistics for an average passenger vehicle and U.S. Environmental Protection Agency CO2 content of gasoline. |  |  |  |  |  |  |  |\n|  |  |  | \u003Cbr>DEC JAN FEB\u003Cbr>MESSAGE CENTER 5 Thank you for being a valued NRG Business ustomer! We look forward to continuing to serve you for many years to come. |  |  |  |  |\n| > | Direct Energy Business, LLC d/b/a NRG and NRG Business (PUCT Certificate \\# 10011)\u003Cbr>Important Message: Explanation of charges and other critical information are provided on reverse side, when applicable. |  |  |  |  |  |  |\n|  | | Please mail this portion with your payment. Make check payable to: NRG BUSINESS\u003Cbr>Account: 11 22 333-8 |  |  |  |  |  |\n|  |  | NRG Business\u003Cbr>P.O. Box 1532\u003Cbr>Houston, TX 77251-1532 | |  | Amount Enclosed: $ \u003Cbr>Date Due 06/22/2022 Amount Due $ 741,710.01 Invoice Number 008 008 014 345 |  |  |\n|  | BEST PRODUCTS INC PO BOX 111111 HOUSTON TX 77221 |  | |  | Mail payment to:\u003Cbr>NRG BUSINESS\u003Cbr>PO BOX 660749 DALLAS TX 75266-0749\u003Cbr>|  |  |\n|  | 0080080143458 032000001947130385000741710010007417100160 |  |  |  |  |  |  |\n\nthe quantity of carbon dioxide emissions that your purchase helps to avoid. This chart may appear on the left side of page one or directly under the account summary information, depending on your billing type.  \n5. Message Center  \nIn t","cbCaimjWZBHQz0Hn","https://ap.wps.com/l/cbCaimjWZBHQz0Hn","pdf",778420,"English","# Billing Identification\n# Account Summary\n# How to Contact NRG\n# Carbon Offset Chart\n# Message Center\n# Remittance Slip and Instructions\n# Service Address\n# ESI ID Number\n# Meter Information","[{\"question\":\"What information is included in the Billing Identification section of the NRG invoice?\",\"answer\":\"It includes your NRG account number, the invoice number, and the date your invoice is due. Your account number is needed for calls and other operational processes.\"},{\"question\":\"How does the Account Summary section describe what I owe?\",\"answer\":\"It shows the amount due, including any previous balance forward, and the date the bill was issued. It also includes current charges and the final amount due.\"},{\"question\":\"When will a Carbon Offset Chart appear on my invoice, and what does it show?\",\"answer\":\"The chart appears if you made a renewable energy purchase. It shows the quantity of CO2 emissions your purchase helps avoid, along with related equivalents.\"}]","Understanding Your NRG Electricity Invoice | PDF",1790009413]