[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-334204-105":3,"detail-sidebar-cat-1-en-105":81,"doc-detail-334204-en":126},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":74,"head_meta":76,"extra_data":78,"updated_unix":80},105,"en","understanding-your-invoice-in-my-insurance-benefits-job-aid","Understanding Your Invoice in My Insurance Benefits - Job Aid","","Job aid explains how the Billing Manager within My Insurance Benefits helps employers review monthly invoice data for health insurance and income continuation insurance. It covers how to access the Billing Manager, locate and open the Invoice (PDF), filter invoice details to identify premiums for a specific member, and understand retro-adjustments driven by My Insurance Benefits data. It also describes key billing and payment cycle dates, late fee timing, payment application access through the employer portal, and reconciliation tips, including how premium components combine into a total.",{"@graph":14,"@context":73},[15,34,56],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/template/","Template",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/template/letters/","Letters",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/template/understanding-your-invoice-in-my-insurance-benefits-job-aid/334204/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/understanding-your-invoice-in-my-insurance-benefits-job-aid/334204.png","ImageObject",442,249,{"name":42,"@type":43},"Seraphina","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-10-18","2026-09-21",true,{"@type":52,"interactionType":53,"userInteractionCount":55},"InteractionCounter",{"@type":54},"ViewAction",5,{"@type":57,"mainEntity":58},"FAQPage",[59,65,69],{"name":60,"@type":61,"acceptedAnswer":62},"What is the billing and payment cycle for health insurance in My Insurance Benefits?","Question",{"text":63,"@type":64},"My Insurance Benefits generates the invoice on the 5th; check on the 6th to allow processing time. Payment is due through the ETF Payment Application on the 24th, and late fees apply starting the 25th. If dates fall on a weekend or holiday, processing occurs the next business day.","Answer",{"name":66,"@type":61,"acceptedAnswer":67},"Where can employers find the invoice in My Insurance Benefits?",{"text":68,"@type":64},"From the HR Administrator main page, select the “waffle” icon, choose Billing Manager, and locate the appropriate month. Click “View” to open the Invoice (PDF).",{"name":70,"@type":61,"acceptedAnswer":71},"Can employers adjust an invoice before payment?",{"text":72,"@type":64},"No direct invoice adjustments are allowed. The invoice amount is impacted only by ensuring coverages in My Insurance Benefits are up to date and accurate; changes appear on the next month’s invoice.","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},334204,1790933023,{"code":4,"msg":82,"data":83},"success",[84,89,94,99,104,109,114,118,122],{"id":85,"doc_module":22,"doc_module_name":25,"category_name":86,"show_sort_weight":87,"slug":88},11,"Presentations",90,"presentations",{"id":90,"doc_module":22,"doc_module_name":25,"category_name":91,"show_sort_weight":92,"slug":93},12,"Resumes",80,"resumes",{"id":95,"doc_module":22,"doc_module_name":25,"category_name":96,"show_sort_weight":97,"slug":98},14,"Invoices",70,"invoices",{"id":100,"doc_module":22,"doc_module_name":25,"category_name":101,"show_sort_weight":102,"slug":103},15,"Posters",60,"posters",{"id":105,"doc_module":22,"doc_module_name":25,"category_name":106,"show_sort_weight":107,"slug":108},16,"Social Media",50,"social-media",{"id":110,"doc_module":22,"doc_module_name":25,"category_name":111,"show_sort_weight":112,"slug":113},17,"Forms",40,"forms",{"id":115,"doc_module":22,"doc_module_name":25,"category_name":29,"show_sort_weight":116,"slug":117},18,30,"letters",{"id":119,"doc_module":22,"doc_module_name":25,"category_name":120,"show_sort_weight":55,"slug":121},21,"Paper Templates","papers-templates",{"id":123,"doc_module":22,"doc_module_name":25,"category_name":124,"show_sort_weight":4,"slug":125},158,"General","general-158",{"code":4,"msg":82,"data":127},{"doc_id":79,"user_id":128,"nickname":42,"user_avatar":129,"doc_module":22,"category_id":115,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":55,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":135,"language":136,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":12,"update_tm":140,"read_time":30},962075114101,"https://ap-avatar.wpscdn.com/avatar/e000253a75eb197efd?x-image-process=image/resize,m_fixed,w_180,h_180&k=1780044092746381165","Job Aid: Understanding Your Invoice in My Insurance Benefits  \nObjectives  \nThis job aid provides an overview of the Billing Manager that is accessible via My Insurance Benefits. The Billing Manager is where employers will view the monthly invoice data for health insurance and income continuation insurance (if applicable) including:  \n- Overview of the Billing Manager  \n- How to access the invoice  \n- How to filter invoice detail to identify premiums for a specific member  \n- Retro-adjustments based on data in My Insurance Benefits  \n- Tips on Reconciling Medical Invoice to Employer Records  \nResources:  \n- Webpage: My Insurance Benefits Resources for HR Administrators  \n- IAS Program Training: Course 202: HR Admin Role in Billing and Payment  \n- Employer Job Aid: Submitting a Payment via ETF Payment Application (ET-1141e)  \n- Webpage: Components of the Premium  \nHealth Insurance Premiums include Medical, Pharmacy, Wellness, Administrative Fee, and Uniform Dental (if applicable) . To calculate the total health insurance premium, you need to combine all parts.  \nTop Issues Employers may experience:  \n1. What is the billing and payment cycle for health insurance in My Insurance Benefits?  \nEach month, the invoice for health insurance premiums follows a similar cycle:  \n- The 5th day of the month, My Insurance Benefits will generate the invoice. Please check for the invoice on the 6th day of each month to allow time for processing.  \na. The last day to make changes to My Insurance Benefits to impact the month’s invoice is the day before invoice generation.  \n- The 24th day of each month is the date the payment is due through the ETF Payment Application, accessed through the My Benefits Employer Portal.  \n- The 24th day of each month is when late fees apply, starting the 25th of each month.  \n- If the days of the month above fall on a weekend and/or holiday, processing takes place the next business day. Please be aware this can add up to 2 days if there is a weekend and holiday.  \n2. Where can I find my invoice in My Insurance Benefits?  \nIf you have access to invoice information in My Insurance Benefits, navigate to the top right of the HR Administrator main page to the “waffle” icon. Select Billing Manager and locate the appropriate month.  \nClick “View” to access the Invoice (PDF) .  \n3. What does “current month” billing mean?  \nCurrent month billing means the invoice is generated and paid in the same month as the coverage month. For more information, please refer to the My Benefits Employer News: Health Insurance and Life Insurance.  \n4. Can I adjust my invoice before payment?  \nNo. The only way to impact the invoice amount is to ensure the coverages in My Insurance Benefits are up to date and accurate. Changes in coverage will be reflected on the next month’s invoice. See section“Credit or Retro Charge Adjustments will appear on the following month’s invoice”.  \n5. Where do I find the Payment Application?  \nThere is not a direct link connecting the Billing Manager in My Insurance Benefits and ETF’s Payment Application. Employers must access the Employer Application via the My Benefits Employer Portal. Access is dependent on security permissions.  \nOverview of Billing Manager in My Insurance Benefits  \nEmployers should visit My Insurance Benefits’ Billing Manager tool monthly, after the 6th of each month, to view their invoice and supporting invoice reports. Please allow an extra day if the 5th day of the month falls on a weekend or holiday.  \n1. To access Billing Manager, first access My Insurance Benefits from the ETF My Benefits Employer Portal.  \n2. Navigate to the “waffle” icon on the top right of the HR Administrator Home page.  \n3. Click Billing Manager.  \n6. You will have access to three separate invoice reports per month which include:  \na. CB Invoice Summary: This is summary level information in Excel format that includes monthly invoice totals and the number of covered members per plan.  \nb. Consolidated Bill Invoic","cbCaiokIotYyWB2v","https://ap.wps.com/l/cbCaiokIotYyWB2v","pdf",764812,8,"English","# Objectives\n## Overview of the Billing Manager\n## Billing and payment cycle\n## Accessing the invoice and reports\n## Filtering premiums by member\n## Retro-adjustments and reconciliation tips\n## Premium components and calculations\n## File format considerations for Excel\n## Payment application access","[{\"question\":\"What is the billing and payment cycle for health insurance in My Insurance Benefits?\",\"answer\":\"My Insurance Benefits generates the invoice on the 5th; check on the 6th to allow processing time. Payment is due through the ETF Payment Application on the 24th, and late fees apply starting the 25th. If dates fall on a weekend or holiday, processing occurs the next business day.\"},{\"question\":\"Where can employers find the invoice in My Insurance Benefits?\",\"answer\":\"From the HR Administrator main page, select the “waffle” icon, choose Billing Manager, and locate the appropriate month. Click “View” to open the Invoice (PDF).\"},{\"question\":\"Can employers adjust an invoice before payment?\",\"answer\":\"No direct invoice adjustments are allowed. The invoice amount is impacted only by ensuring coverages in My Insurance Benefits are up to date and accurate; changes appear on the next month’s invoice.\"}]","Understanding Your Invoice in My Insurance Benefits - Job Aid | PDF",1790005763]