[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-243551-105":53,"doc-detail-243551-en":126},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":119,"head_meta":121,"extra_data":123,"updated_unix":125},105,"en","understanding-and-using-balanced-security-scorecards","Understanding and Using Balanced Security Scorecards","","Information security has become increasingly important due to the continuous growth of information technologies and the resulting reliance of companies, customers, and partners on secure information processing. The work discusses how a Balanced Security Scorecard can be adopted by IT to communicate goals to upper management and align IT strategy with overall business vision. Derived from the Balanced Scorecard framework, it maps financial, customer, internal business, and innovation perspectives to information security, enabling a holistic view of people and processes while addressing challenges in adoption.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":51,"@type":70,"position":76},"https://docshare.wps.com/template/general/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/understanding-and-using-balanced-security-scorecards/243551/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/understanding-and-using-balanced-security-scorecards/243551.png","ImageObject",442,249,{"name":88,"@type":89},"Clementine","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-09-21","2026-09-12",true,{"@type":98,"interactionType":99,"userInteractionCount":73},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"Why is a Balanced Security Scorecard relevant for information security?","Question",{"text":108,"@type":109},"It helps IT communicate information security goals, align IT strategy with overall business strategy, and translate business-framework perspectives into security-relevant performance measurement.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What is the Balanced Scorecard (BSC) framework used for?",{"text":113,"@type":109},"It evaluates strategic vision and goals using both quantitative and qualitative measures, linking long-term strategy with short-term actions through multiple perspectives.",{"name":115,"@type":106,"acceptedAnswer":116},"Which four perspectives does the BSC use?",{"text":117,"@type":109},"Financial, Customer, Internal business, and Innovation and learning.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},243551,1789975375,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":50,"category_name":51,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":76,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":135,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":76},1374391974564,"https://ap-avatar.wpscdn.com/avatar/14000253aa45c000a9e?x-image-process=image/resize,m_fixed,w_180,h_180&k=1779874745381141002","Understanding and using Balanced Security Scorecards  \nAurelia Stöhr  \nAdvisor: Johann Schlamp  \nSeminar Innovative Internet Technologies and Mobile Communications WS2010/2011 Chair for Network Architectures and Services  \nFaculty of Computer Science , Technical University of Munich  \nEmail: [aurelia.stoehr@mytum.de](aurelia.stoehr@mytum.de)  \nABSTRACT  \nIn recent years, information security became more and more important due to the increased use and continuous development of information technologies. Especially companies have a great need to guarantee information security to customers, partners and within the firm. Today, it takes a great role in achieving business goals and thus it is essential to include this aspect in strategic planning and decision making. For this purpose, a Balanced Security Scorecard could be adopted by the IT department to communicate their goals to the upper management and align its strategy with the overall vision of the company. This security metrics is deduced from a business framework called Balanced Scorecard which considers financial, customer, internal business, and innovation and leading factors for performance measurement and long-term success. These perspectives are transferable to information security issues and encourage a holistic view of the people and processes that underlie sustainable success. However, this approach is strongly unfamiliar to IT employees and differs from normally used methods, which involves uncertainty and acceptance problems. Nevertheless, this framework is required to ensure the realisation of information security objectives in the context of the company‟s business strategy.  \nKeywords  \nBalanced Scorecard (BSC), Balanced Security Scorecard (BSSC), information security, performance metrics  \n1. INTRODUCTION  \nThe Balanced Scorecard (BSC) is a business framework that has gained popularity over the last eighteen years as a holistic approach to evaluate quantitative and qualitative information with respect to the organisation‟s strategic vision and goals. Today, this performance metrics is effectively applied in many organisationsand was labelled as one of the 75 most influential ideas of the 20th Century by the Harvard Business Review in 1997 [4] . The BSC is often considered as a solely business management tool but in fact it should be used in every business unit and in some cases even on an individual project level to develop a cross-company strategy. Hence, it is not just applicable for such obvious divisions like the marketing or controlling department but also for IT or information and communications technologies. As the paper will show, the BSC is not just a stand-alone performance measurement tool but a strategic performance management system.  \nFocusing on information security aspects, this paper shows how the BSC can be used within the IT department to assess its own performance as well as to integrate the IT strategy to the business strategy of the organisation as a whole. Starting with a general description of the BSC model and the process of developing a  \nBSC in a company, this paper gives an idea of how a Balanced Security Scorecard (BSSC) could be derived and set up in concrete terms.  \n2. THE BALANCED SCORECARD AS A BUSINESS FRAMEWORK  \nThe BSC was given its name by Arthur M. Schneiderman [15] who first created this metrics in 1987 for a semi-conductor company as an independent consultant. Nevertheless, the two men who are primarily known as the developers of the BSC are the Harvard professors Robert Kaplan and David Norton who published most of the initial specialist articles which lead to the present-day popularity of the technique. Their first paper “The Balanced Scorecard: Measures that Drive Performance” [7] emerged from a study in which 12 companies were analysed in order to develop an innovative performance measurement system. It was first published in the Harvard Business Review in 1992 and revolutionised the thinking about performance metric","cbCaioVF2QkeSI9n","https://ap.wps.com/l/cbCaioVF2QkeSI9n","pdf",589991,7,"English","# Abstract\n# Introduction\n# The Balanced Scorecard as a Business Framework\n## Four primary perspectives","[{\"question\":\"Why is a Balanced Security Scorecard relevant for information security?\",\"answer\":\"It helps IT communicate information security goals, align IT strategy with overall business strategy, and translate business-framework perspectives into security-relevant performance measurement.\"},{\"question\":\"What is the Balanced Scorecard (BSC) framework used for?\",\"answer\":\"It evaluates strategic vision and goals using both quantitative and qualitative measures, linking long-term strategy with short-term actions through multiple perspectives.\"},{\"question\":\"Which four perspectives does the BSC use?\",\"answer\":\"Financial, Customer, Internal business, and Innovation and learning.\"}]","Understanding and Using Balanced Security Scorecards | PDF",1789205252]