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This visual guide will show the process when using the website. If you are using the app instead, please note things may look a bit different. All the requested information should be the same, however.  \nDISCLAIMER – PLEASE READ The website and app for the UK ETA are not Collette affiliated. Questions, application layout, etc. may change at any time without our knowledge. *Collette cannot assist with completion of the application, or any technical support * Support contact options are listed at the bottom of this guide. You can also refer to this webpage for more information: [https://apply-for-an](https://apply-for-an)[eta.homeoffice.gov.uk/apply/electronic-travel-authorisation/how-to-apply](eta.homeoffice.gov.uk/apply/electronic-travel-authorisation/how-to-apply)  \n[Before starting your application](Before starting your application), please have the following information ready:  \n1. Passport  \n2. Headshot photo/selfie*  \n3. Payment method, such as a credit card, debit card, Apple Pay or Google Pay (the ETA cost is £10 per person)  \n* Please note the photo requirements are that it must be larger than 500KB and must be at least 600px x 750px. Photos must also be a .JPG or .JPG file type.  \nYou will not need any information about flights, hotels, tour itinerary, etc. The only information the ETA will ask for is your information, such as email, phone number, home address, and some personal questions.  \nFOR THOSE USING THE APP: You will be asked to scan the chip in your passport. Please note this chip can be in a different location depending on your passport issuing country, how long ago it was issued, etc.  \n• Please use this website to access the application: [https://apply-for-an](https://apply-for-an)[eta.homeoffice.gov.uk/how-to-apply](eta.homeoffice.gov.uk/how-to-apply Please read the information on this page)[ Please read the information on this page](eta.homeoffice.gov.uk/how-to-apply Please read the information on this page), and when you are ready, click “Continue” to begin the application.  \n• You will need to provide an email address to use for communication for the ETA. The application will send a code to that email, which you will then need to input into the box labeled “Security code.”  \n• Next you will need to take or upload a photo of your passport, as the ETA itself will be linked to this passport. Please follow the outlined photo requirements.  \nThe photo or scan must show:  \n▪ All 4 corners of the personal details page  \n▪ Your personal details  \n▪ The photo of you  \n▪ The machine-readable zone  \n• Upload the photo on this page. Again, please follow the outlined photo requirements. Please reach out to a family member or friend, or refer to Google if you need assistance with photo sizing. Collette does not have the ability to assist with this section.  \nThe photo or scan must be:  \n▪ Unfiltered by effects or filters  \n▪ Original, not a screenshot or photocopy  \n▪ Of a physical passport, not a digital passport  \n▪ In color  \n▪ Horizontal (landscape)  \n▪ A .jpg or .jpeg file  \n▪ Once your photo is uploaded and meets the requirements, you can move to the next section.  \n▪ Next you will need to review the information to make sure it matches the machinereadable zone on your passport. Please note that it will only have letters A through Zand spaces – no hyphens, apostrophes, accents, or other special characters.  \n• The following section asks you to scan your face. If you are not able to do this with the device you are using to apply, select Skip this step in the sentence,“You can skip this step if you do not have a camera on this device.”  \n• After that you will need to take or upload a photo of yourself. Please follow the outlined photo requirements.  \nThe photo must have:  \n▪ A plain light background  \n▪ No objects or people behind you  \n▪ Your head, shoulders, and upper body must be visible  \n▪ Even lighting  ","cbCailnTOYXvEBBV","https://ap.wps.com/l/cbCailnTOYXvEBBV","pdf",1118233,26,"English","# Before starting your application\n## Required information and eligibility basics\n## Photo and passport scan requirements\n## Email security code and review steps\n## App-specific passport chip scanning\n## Face scan and selfie photo rules","[{\"question\":\"What information and documents should be prepared before starting the UK ETA application?\",\"answer\":\"Prepare your passport, a headshot photo/selfie that meets the stated file and dimension requirements, and a payment method such as a credit card, debit card, Apple Pay, or Google Pay.\"},{\"question\":\"What are the requirements for the passport photo or scan upload?\",\"answer\":\"The upload must show all four corners of the personal details page, personal details, your photo, and the machine-readable zone. The photo/scan must be unfiltered, original (not a screenshot or photocopy), a physical passport (not a digital passport), in color, and in a horizontal .jpg/.jpeg format.\"},{\"question\":\"How does the app process differ from using the website?\",\"answer\":\"For app users, you will be asked to scan the chip in your passport, and the chip location may vary by issuing country and issuance date. Even though the visuals may differ, the requested information should be the same as on the website.\"}]","UK ETA Visual Guide - How to Apply Online | PDF",1789825841,9]